No Pressure, No Diamonds

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Assuming we all are somewhat familiar with the process of diamond formation, the first question that comes to mind is “what the heck does this have to do with dentistry and the business of dentistry?” As you read further, you’ll see the significance of my comparison. Diamond formation requires millions if not billions of years … Read more

2008 Calendar of Events – Canada & International

To list YOUR Canadian or International dental event, send information to: Catherine Wilson, Fax: (416) 510-5140 or cwilson@oralhealthjournal.com MARCH March 6 – 8, 2008 Pacific Dental Conference Vancouver, BC P. (604) 736-3781 E. info@pdconf.com www.pacificdentalonline.com March 13 – 15, 200896th Thomas P. Hinman Dental MeetingAtlanta, GAP. (404) 231-1663F. (404) 231-9638www.hinman.org March 14-16, 2008 20th Annual … Read more

Implementing The Daily Dose Of Reality Policy

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But in our “New Age Thinking” as we think about customers and customer service, I’m suggesting you and your team, as part of your ‘achieving excellence’ mindset, start thinking of cutstomers in a different way. Would you think of your customers as your boss? A customer, for our purposes is going to be anyone who … Read more

The Power of Listening

How much of an impact does our communication really have on our ability to succeed and thrive in the field of dentistry?

Update Your Office While Saving Taxes

When you purchase an item, determine if there are various components involved, e.g., computer hardware, software, equipment, supplies and training.

How to Select the Right Lab for Your Practice

Every dentist is a member of at least two teams. You have your staff or in-office team — your hygienists, assistants, front desk personnel, etc. And then you have the other team outside your office that includes vendors, doctors you refer to, and dental laboratories. The outside team member that has the most significant impact … Read more

2008 Calendar of Events

JANUARY 2008 January 21 – 24, 2008 2008 Dental Infection Control & Occupational Health Course Crowne Plaza Hotel – Atlanta Ravina Premier Center Atlanta, GA P. (800) 298-OSAP (6727) www.osap.org January 30 – February 3, 2008 Yankee Dental Congress 33 Boston Convention & Exhibition Center Boston, MA T. (800) 943-9200 outside Massachusetts P. (508) 480-9797 … Read more

Completing an Imperfect Thing

Catherine Wilson

We do it right here in the pages of Dental Practice Management. We talk about hardware and software and technology and equipment and in-chair entertainment and spas and gadgets and gizmos and marketing and coaching and law and architecture and finance, graduating and retiring. Finally, we get to talk about health. I’m not sure when … Read more

Top Ten Trends Touted

New York–The 10 latest trends in practice management were dished out by Char Sweeney, CDPMA at the 83rd annual Greater New York Dental Meeting in November. Drum roll please: 1. Non-patient time 2. Image 3. Improved staff compensation packages 4. Business savvy dentists, consultants and coaches 5. Cosmetic ’boutique’ practices 6. Advertising for practice building … Read more

IDEM Pivotal for Asia Pacific

Cologne–Time to book your spot at the International Dental Exhibition and Meeting (IDEM), April 4-6, 2008 in Singapore. The biennial show is establishing itself as the pivotal show for the region, with record numbers of visitors and exhibitors gathering to share the latest in education and innovation. The show presents a full program for the … Read more

25 Years in the Making

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Toronto–Twenty-five years have passed since the Toronto Conference on Osseointegration in Clinical Dentistry was held in 1982. The University of Toronto Faculty of Dentistry is hosting the Toronto Osseointegration Conference Revisited, May 8-10, 2008 at the Metro Toronto Convention Centre. The conference will spotlight leading edge research and state-of-the-art protocols and technologies to advance implant-supported … Read more

And Since You’re Traveling…

Cologne–The International Dental Show (IDS) 2009 is virtually around the corner. The 33rd edition takes place March 24-28, 2009 in Cologne, Germany. With 1,742 suppliers from 55 countries and 100,500 trade visitors from 149 countries, IDS ’07 strengthened its position as the world’s largest trade fair for the dental practice and dental labs. For information, … Read more

The Role of Professionalism in Patient Disputes

Rollin M. Matsui, BSc, DDS, LLB

In the hundreds of patient dispute cases where I have acted on behalf of dentists, a common underlying factor is how “professional” the dentist has behaved as perceived by the patient and/or relevant party. Many years ago during the Health Professions Legislation Review (which ultimately gave rise to the Regulated Health Professions Act and Dentistry … Read more

Classifying Obturation Techniques: Making Clinical Choices

FIGURE 5--SystemB obturation, with RealSeal bonded obturation material and the Elements Obturation Unit (SybronEndo, Orange, CA, USA).

With the wealth of options available in obturation, it can be a challenge to know which technique to adopt and what the ramifications of these choices are in clinical practice. As a first step, obturation techniques might be divided into their general classes. There are master cone based techniques (warm and cold), paste techniques, “squirt” … Read more