Change for the Better: Are flawed processes holding your team back from experiencing better efficiency, healthier clients, happier employees, and continued practice growth? Challenge One of our clients recently disputed her hygiene fees, asserting she wasn’t in the operatory for the entire scheduled time and that the fee doesn’t align with the duration of her visit. … Read more
Training your team is the most impactful way to secure your practice. This solution seems simplistic, but it is the key to fundamentally strengthening the cybersecurity posture of your dental practice. In cybersecurity, two methods stand out for their effectiveness and ease of implementation: security awareness training and security risk assessment. These approaches are not … Read more
Perhaps I am a bit of a contrarian, but when it comes to leadership today, I feel like I go against the grain – just a little! To me, leadership is not about things like empathy, empowerment or emotional intelligence (the Three “E’s”). Instead, leadership is about performance. The role of a leader is to … Read more
Latest guidelines, considerations, and applications for AI-powered dentistry Since 2021, there has been a surge of information related to artificial intelligence and dental applications, both driven by and further spurring interest in these most intelligent of “machines.” And, while AI and machine learning have been popularized in the entertainment media as sci-fi scary (“the robots … Read more
Are you seeking ways to attract more new patients to your clinic? Do you wish to enhance your practice’s profitability and boost revenue streams? Are you exhausted from the constant demand for full-time engagement in office affairs, yearning for the flexibility to manage your practice remotely without compromising financial stability? If these questions resonate with … Read more
THE WHY: Background Story Nestled in Calgary, Alberta, Juniper Dental thrives under the leadership of Dr. Chris Cantlon and his wife, Amanda. Chris, the principal dentist, and Amanda, a skilled hygienist, balance their professional roles with raising three young children under 7 years old. Their journey began during school at Western Ontario followed by an eventual … Read more
Dental lawyer Michael Carabash tells us whether non-compete clauses are legal or not in dental associate agreements. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
In recent years, the environmental impact of various industries has come under scrutiny, and dentistry has been no exception to this trend. Overall, the need to remain sanitary for each patient stands as the primary contributor to this environmental burden, followed by common practices such as patients traveling to dental offices, the extensive use of … Read more
Eric Pook, President of Cirrus Consulting Group, shares what practice owners need to look for when entering into a new office lease agreement and what they can do to improve their current lease. Newcom Media Inc · Episode 14 – Secrets Your Landlord Doesn't Want You to Know Read the audio transcript below: Dr. Luisa … Read more
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Most practice owners are in charge of their own marketing. But should that be the case? On top of clinical cases and other business duties, taking on the task of marketing is a lot to have on your plate as an owner dentist. If you find yourself overworked and overwhelmed, this is an area to … Read more
In the Canadian Digital Health Survey released by Canada’s largest market research firm, Leger, nearly 12,500 citizens were asked about their experience with and needs for health care information and services in the “digital space.” These respondents were surveyed on everything from the availability of health information to virtual care services. Among the key findings: As a dentist, … Read more
Dental lawyer Michael Carabash describes the importance of updating your employment contracts and what can happen if you haven’t done so recently. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
What led you to become a dentist? From a young age, I had a wide variety of interests. A family member served as one of my main mentors and opened my eyes to a career in dentistry. The profession appealed to me due to its unique combination of science, art, and business, while also allowing … Read more
I recently had the opportunity to share my perspectives on empowering your practice by thinking like a CEO when I spoke at the annual meeting of the Academy of Private Dental Practice conference in Fort Lauderdale. It was a great group of dentists and I would encourage you to check them out. During one of … Read more
In December 2022, an Ontario dentist posted two videos of themselves on TikTok. The words “Dr.”, “Dentist,” “DDS,” and “doctor” identified the user’s account. In the first video (about 7 seconds), the dentist is in an office setting with diplomas framed behind them, dressed in scrubs and wearing a medical mask. The soundtrack plays a … Read more
Dentistry, despite being a critical aspect of healthcare, has historically lagged other industries in adopting the latest technologies. While areas like information technology, manufacturing, and even other medical specialties have been quick to embrace advancements like artificial intelligence, digital record keeping and management systems, and big data analytics, dentistry has been relatively conservative. This slower … Read more
THE WHY: Background Story Calgary, Alberta, is home to the recently opened Chinook Dental Group, a practice that combines three dental specialties under one roof. They provide comprehensive dental care to patients needing endodontic, periodontic, and prosthodontic advanced dental and referral-based services. Dr. Javier Cabrales leads the practice and is an entrepreneurial enthusiast and skilled periodontist. … Read more
“Do Kids Ruin Everything?” That was the topic of a discussion on a morning radio station, which I was listening to while my son, Ajay, was driving me to work so he could use my car. The hosts talked about how their careers were derailed and their lifestyles changed because of their kids. After he … Read more
When you run a dental practice, the safety of your patients and employees must be your top concern. Your patients should leave your office feeling better than when they went in, and your staff needs to know that their well-being is your priority. You need to create a culture of safety where everyone feels comfortable … Read more