Office Space: Henday Dental

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THE WHY: The Owner’s Story Henday Dental is a start-up located in Edmonton, Alberta. It is the brain child of two enthusiastic partners, Dr. Dwayne Olatonade and Dr. Aqib Shirazi. This beautiful practice opened its doors in August 2023. Dr. O began his entrepreneurial journey in 2017 as a sole owner of his first practice … Read more

Feeling Stuck? Elevate Yourself

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Feeling “stuck”? Maybe these ideas can help you elevate: BE Present – We’re programmed to constantly be DO-ing. Work. Gym. Cook. Clean. Shop. Friends. Family. Travel. Repeat. But this doesn’t bring inner peace or outer wish fulfilment. Time to re-program! Devote time every day to being absolutely still (meditate, pray, etc.). You’ll stop yourself from … Read more

Delegation: The Art and Freedom of Letting Go to Grow Your Practice

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O, Canada, how we have grown with small- and mid-sized businesses! As per the BDC, organizations with 99 or fewer employees account for 98% of businesses in our country. Almost 750,000 fellow entrepreneurs reportedly contribute 52% of our GDP. Taking an even deeper dive, dentists account for upwards of 24,000 of those sector-specific professionals. One … Read more

Office Space: Honce Dentistry

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THE WHY: The Owner’s Story Honce Dentistry is thrilled to open their recently relocated, beautifully-designed office in Kelowna, BC. Dr. Mark Honce graduated from dental school in 2001. After working with his father as an associate for many years, he took the opportunity to purchase the practice outright in 2010. His father had been a … Read more

In Memoriam: Henry Doyle, 1964 – 2023

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Oral Health Group extends its heartfelt condolences and sympathy to the family and colleagues of Henry Doyle, who was not only a valued customer but also a dear friend and a prominent leader in the dental community. We received the news of his unexpected passing with heavy hearts. Henry’s contributions were immeasurable as a long-standing … Read more

In Memoriam: Roy Brown, 1930 – 2023

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Roy’s style was unassuming. He started his first sales job, riding the street cars in Toronto, selling burs to dentists. This hard graft, bottom-up trajectory into the business of dentistry instilled in him a humility that allowed him to be hugely successful. In 1948, at 18 years old, Roy started at the Associated Dentists Co-operative … Read more

Building Lasting Relationships: Strategies to Retain Patients Post Treatment

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Patient retention is a critical aspect of any healthcare practice. Beyond providing effective treatment, maintaining a strong, long-term relationship with patients is the key to their well-being and the success of your clinic. In this article, we’ll explore strategies to keep patients engaged and satisfied, preventing them from drifting away after their treatment is complete. … Read more

To Delegate or Not to Delegate: That IS Still the Question!

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Welcome to the last category of management tasks that we will consider for delegation. Over the last 4 months, we have looked at how to delegate tasks in a way that ensures there is ongoing accountability. This is critical to your role as CEO as without that accountability you can never feel confident that you … Read more

Combatting Cyber-libel: Protecting Your Reputation from Online Attacks

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Disclaimer: The material provided in this article is for general information only. It is not intended to provide legal advice or opinions of any kind. If you suspect that you are experiencing cyber-libel or other forms of defamation, please contact McCarthy Tétrault LLP or another law firm with experience in the area for assistance. What … Read more

Office Space: Cityplace Dental Group

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THE WHY: The Owner’s Story Cityplace Dental Group was purchased by a trio of principal dentists who met in dental school. Dr. Murad Zaman, Dr. Sunny Virdi, and Dr. Todd Honcharik often discussed their dream of partnering one day as practice owners. After graduating, they worked as associates in various parts of Rural Manitoba for … Read more

Cybersecurity: It’s Not Just for Big Corporations

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Cybersecurity is one of the biggest challenges of the 21st century. Cybercrime affects multinational corporations, small businesses like dental offices, and individuals. Technology is essential to our lives, so cybersecurity matters to ALL of us! Cybersecurity Awareness Month aims to raise awareness and empower individuals, teams, and businesses to protect and safeguard patient and employee … Read more

My Systems Are Compromised, Now What?

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Cybercrime poses an increasingly serious threat to dental clinics. If patient data has been impacted by a cyber-attack (such as a ransomware event), it may be impossible to provide dental treatment safely. If a dental office’s IT systems or procedural defences fail, knowing how to react to a cyberattack becomes vitally important. Hoping for the … Read more

Office Space: Uxbridge Dental Suites

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THE WHY: The Owner’s Story Dr. Ramzi Haddad’s journey began in 1982 in the United Kingdom, where he completed a fellowship in Oral Surgery. After 14 years of practice in various GP and Oral Surgery settings, his wife Sima inspired them to move to Canada, where they have since raised two lovely children and grown … Read more

Molar Meets Meth: Insurance Lessons for Dentists from “Breaking Bad”

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Breaking Bad fans are well-acquainted with Walter White’s drastic transformation from a high school chemistry teacher to a meth kingpin after his cancer diagnosis. Had Walter been properly insured, the entire plot of Breaking Bad would never have unfolded. This example paints a vivid picture for dentists on the importance of insurance in protecting themselves … Read more

AI in Dentistry: The Shimmering Promise and the Looming Shadow of Cyber Threats

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Artificial intelligence (AI) has seeped into almost every realm of our existence, transforming how we interact with the world. Dentistry has also begun to feel the influence of this burgeoning technology. While AI has the potential to advance dental care dramatically, it simultaneously increases the industry’s exposure to cyber threats. We must ask, “Does the … Read more

How Technology Can Improve Patient Retention in Your Dental Office

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Operating a successful dental practice can be challenging, particularly in a competitive environment. Utilizing effective marketing techniques to attract new patients is a must. However, it is important to adopt solid patient retention strategies to ensure they return to you after their first appointments. There are various approaches you can take to this. Some practices … Read more

Office Space: Bow Trail Dental

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THE WHY: The Owner’s Story Bow Trail Dental is a well-established practice located in the downtown core of Calgary, Alberta. This featured space is their proudly-built relocation. The owner and visionary leader, Dr. Sean Wong, graduated from the University of Alberta in 2010. Working as an associate for five years in a bustling practice enabled … Read more

Let’s Slow Down…

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When we think of productivity, we usually think of being more efficient, sticking to our routines, optimizing our schedules, and all that good stuff. But rarely do we think of slowing down to be more productive. Confusing, eh? I know. I had the same reaction. Well, it is pretty simple – we need to understand … Read more