How You Respond to Negative and Positive Reviews Matters

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Online reviews can instill trust or alienate potential patients. They are the reality of today’s business. It does not matter if the company is built on the drive-thru model or on the delivery of exceptional dental care. What the healthcare consumer says about your practice online matters.  Made in CA reports that:  The power of consumer-to-consumer … Read more

Office Space: M City Dental

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THE WHY: Background Story M City Dental has emerged as a newly opened dental healthcare gem in Mississauga, Ontario. Dr. Mahmoud Manzoor’s practice stands as a testament to a dream realized through years of dedication and commitment. From an early age, Dr. Manzoor felt his destiny lay in a journey toward dentistry. A teenage visit to … Read more

First Time Buyers – Are You Ready?

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Buying a practice is a major decision, but when you pull the trigger on buying an existing practice, you get the opportunity to become an entrepreneur without starting an office completely from scratch. In today’s economy, I find myself encouraging first-time practice owners to purchase a practice rather than starting one up particularly if they … Read more

Financial Planning After Selling – Part 2

Learn the benefits of a dentist owning whole life insurance personally (instead of through a DPC).

In the June issue, we discussed the benefits of using whole life insurance in the context of a dentistry professional corporation (DPC) selling assets of a dental practice. Here, we’ll discuss the benefits of a dentist owning whole life insurance personally (instead of through a DPC) when it comes time to sell the shares of … Read more

Enhancing Dental Practice Management: Bridging the Gap in Business Education

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The Why: Teaching Dentists What They Didn’t Learn in Dental School Canada boasts some of the world’s premier dental schools. Students graduate from Canadian universities equipped with the clinical knowledge and technical skills essential for becoming exceptional dentists. However, there’s a crucial gap in dental education and business acumen. Dental schools often fall short in providing … Read more

Retired? Semi-retired? Now What?

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It is often said that being a dentist is a commitment to life-long learning…i.e. your education doesn’t stop when someone hands you a diploma at graduation. With the readers’ permission, I would like to amend that thought as follows: Upon retirement from practice, your obligation to educate extends to mentoring those who follow. Webster’s dictionary … Read more

Office Space: Sunset Dental Clinic

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THE WHY: Background Story Nestled in the vibrant heart of downtown Toronto, Sunset Dental Clinic is a testament to the vision and dedication of Dr. Sanaz Valadi. Her professional journey began after graduating dental school from the esteemed University of Tehran. For the next 13 years she owned a successful practice in Iran, where she honed … Read more

7 Tips to a Successful Dental Patient Reactivation Campaign

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Maintaining a steady flow of patients is essential for your dental practice’s growth and success. However, even the most dedicated practices can face the challenge of inactive patients who have fallen out of regular care. This is where a well-executed dental patient reactivation campaign can make a huge difference. In this guide, we’ll explore eight … Read more

How Can Ergonomics Boost Your Dental Practice?

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Entrepreneur and author Jim Rohn once stated, “Look after your body, it’s the only place where you reside.” However, for dentists across the globe, setting up an ergonomic workplace is proving to be quite a challenge. A 2022 study published in the Journal of Research in Medical and Dental Science has reported that the prevalence … Read more

Rethink Your Perception of Loyalty Strategies

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The value of a guide to building truly rewarding programmes Loyalty programs are big business and are no longer just the domain of restaurants and retailers. More service providers, including those in health care and wellness, are reaping the opportunities associated with strategically endearing existing clients and patients, attracting new “advocates,” and so much more. … Read more

Implementing the Canadian Dental Care Plan Across Three Clinics

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This article will likely not be popular or well-received by most of the dental profession in Canada. It goes against the narrative and belief that has been built within the dental community and continues to be propagated. I hesitated to offer my insights as I know most dentists continue to be against accepting the Canada … Read more

Office Space: Swish Oral Care

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THE WHY: Background Story Swish Oral Care came to fruition through the collaborative, visionary thinking of five partners who had a burning desire to create a dental practice where “oral care meets self-care.” Dr. Zahi Shlah, Dr. Sahra Kanji, Dr. Tasneem Rhemtulla, Alim Kassam, and Adam Jiwani opened this Bridgeland, Calgary, start-up in June 2022. The … Read more

Effective Strategies To Mitigate the Impact of Labour Shortages

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All Canadians are feeling the pressures facing the dental industry. Anecdotally, you might have heard a dental colleague recounting a fast-paced day in the clinic, struggling to accommodate the number of patients due to inadequate staffing. As a patient, you might have noticed a more rushed and tense environment compared to previous visits. Dental sales … Read more

Financial Planning After Selling: Part 1

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A dentist sells their dental practice for (hopefully big) money. A significant chapter of their life has ended, and another one has just begun. But now what? In this article, we look at what dentists may want to do if they did an ASSET sale – meaning their dentistry professional corporation (“corporation”) sold the dental-specific … Read more

2024 Federal Budget: What Does it Mean for Your Retirement?

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When government budgets are announced, they generally try to answer two questions: 1) How do we raise taxes? 2) Who will pay for these taxes? The “Who” part is easy: It’s the rich and wealthy or those perceived as rich and wealthy (e.g. dentists.) The answer to the “How” is less certain. In 2016, they … Read more

Office Space: iSmile Orthodontists

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THE WHY: Background Story Dr. Greg Dugas, the visionary behind “iSmile Orthodontists,” completed his specialty training in 2009 at the University of Toronto after five years of enjoying clinical practice as a general dentist. Fate would have it that just prior to graduation, a local equipment sales representative made him aware of an opportunity to purchase … Read more

Beyond the “Rise of the Bots”

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Latest guidelines, considerations, and applications for AI-powered dentistry Since 2021, there has been a surge of information related to artificial intelligence and dental applications, both driven by and further spurring interest in these most intelligent of “machines.” And, while AI and machine learning have been popularized in the entertainment media as sci-fi scary (“the robots … Read more

Buying Your First Home as a Dentist

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Embarking on the journey to buy your first home as a dentist in Canada is an exciting milestone. This article aims to cover crucial aspects like down payment requirements and leveraging unique income programs tailored for dentists. Down Payment Requirements The minimum down payment varies based on the home’s purchase price. For homes priced: For … Read more