First impressions are critical in dental practices across both the U.S. and Canada. The reception area sets the tone for a patient’s entire experience. Patients often form lasting opinions about your practice before they even meet the dental staff, basing these judgments on the environment they encounter. In fact, according to industry data, 20% of … Read more
![iStock-167593112_[Converted] alternate text for this image](https://uat.oralhealthgroup.com/uploads/2025/01/iStock-167593112_Converted-e1735837877430.png)
I usually write about cybersecurity, phishing attacks, ransomware, and network vulnerabilities—but January is Privacy Awareness Month, so it’s a great time to review the challenges of privacy in the dental office. As a Certified Information Privacy & Security Professional working in dentistry for over 20 years, I know you’re often overwhelmed by different types of … Read more
There’s a huge difference between delegation and what I call real leverage, and if you don’t get this right, it’ll cost you. Traditional delegation? It’s a trap—flawed, weak, and it leaves you cleaning up messes you never should’ve had to deal with in the first place. Let’s dive into why delegation is failing you and … Read more
The why: Background story In Vaudreuil-Dorion, Quebec, Le 32 Clinique Dentaire stands as a testament to Dr. Jennifer Seidler’s passion and vision for practice excellence. Her path to dentistry took an adventurous route where during her CEGEP post-secondary education she was initially exploring veterinary medicine. She quickly discovered that it wasn’t fully her calling but still … Read more
As another year draws to a close, it’s a natural time to reflect on how far you’ve come in your dental practice and think about where you’d like to go next. Goal setting is essential in any business, but for dental professionals, it’s particularly important to regularly check in on practice goals to ensure continued … Read more
If you are in the latter part of your career, Dr. Howard Glazer recommends giving back to the next generation of dentists through mentoring. In the latest Weekly Wisdom, he makes some suggestions of how you can do this. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every … Read more
The CDCP has arrived. Most dentists are participating. Now what? The practice of dentistry is constantly evolving, especially as it relates to new technologies and techniques. The pace of evolution is only speeding up, and this trend requires oral health professionals to adapt their practices to keep up with the changes. In contrast to advancing … Read more
As an internationally trained dentist, moving to Canada can feel like both a significant career leap and a personal milestone. It’s an exciting opportunity to bring your unique skills and experiences to a new landscape, where you can grow and make a real difference in people’s lives. However, it’s also completely normal to feel overwhelmed … Read more
The why: Background story In 2013, just one year after completing his studies at the University of Colorado, Dr. David Walt founded Walt Orthodontics in Vaughan, Ontario. His personal journey to orthodontics began unexpectedly during dental school when he required a significant jaw surgery. This experience sparked an interest in learning to provide patients with proactive, … Read more
The holiday season, while filled with festivities, often brings unique stressors that can affect both dental professionals and their patients. For providers, the increased demand for appointments before the year’s end can lead to longer hours, fatigue, and heightened stress. At the same time, patients may grapple with financial pressures, or feelings of loneliness and … Read more
Dentists routinely receive complaints from the Royal College of Dental Surgeons of Ontario (RCDSO). When these notices arrive, it is likely that dentists are unfamiliar with the process and are understandably concerned. The RCDSO typically states that a complaint was filed against the dentist regarding their conduct or actions and a copy of the complaint … Read more
I recently had the honour of speaking at the New Dentist Study Club in Toronto and couldn’t help but feel a significant sense of responsibility. The talk on ergonomics for dentists was not just about improving workplace comfort, it was about preserving careers and enhancing the quality of life for dedicated dental professionals. Dentists (and their … Read more
The why: Background story In July 2024, the Waterdown Ontario community welcomed “Evolve OMS,” a beautiful cutting-edge oral and maxillofacial surgery clinic. The proud owner, Dr. Anthony Staibano, is an Oral & Maxillofacial Surgeon with 2nd generation family roots in dentistry. Growing up, he often spent evenings in his father’s practice, observing, learning, and seeking out … Read more
Staff shortages seems to be a universal problem for dentists. Initially we blamed the pandemic. However, time has passed, and we need to look to ourselves for a solution because maybe we are at fault. Far too often I have heard from chairside assistants that they feel undervalued, and it seems their job purely involves … Read more
Dental technologies represent a big industry. Grand View Research projects this $11.2 billion market will grow 6.3% annually, worldwide between 2024 and 20301. The global research and consulting firm credits keen expansion to a growing need for services, driven by an aging population, as well as evolving medical tourism and the launch of myriad government … Read more
The dreaded Blue Screen and its aftershocks are well known by all of us. As one Alberta dental group (The “Dental Provider”) learned too late, there are other critical malfunctions that you and your systems administrator need to be aware of – in this case, an irretrievable disappearance of the patient database. On the positive … Read more
Managing a successful dental office is complex and unique in the healthcare industry. It requires synergy between excellence in clinical practice and business acumen, which includes strategic marketing, patient-centered care, and efficient operations. Negotiation plays a role in various aspects of dental practice and a critical skill for success. Any interaction with suppliers, employees, or … Read more
The why: Background story Dr. Denysse Zoon and Dr. Braden Zoon are enjoying an adventurous and exciting journey at their newly opened practice: Ausca Dental. The married couple originally met in 2016 during dental school in Australia. The location of the university exposed them to complex cases from patients living in the remote outback. This enabled … Read more
The dental grind. We’ve all experienced it. The routine of racing against the clock, procedures not going well, anxious patients, not having time for lunch, staying late to write notes, aching backs, managing the practice, and then repeating it all the next day. We love dentistry, and we hate dentistry. Time to give up? No, … Read more
Ask any expert and you’ll learn that the field of dental marketing is experiencing a substantial transformation due to advancements in artificial intelligence (AI). The integration of AI is proving to be a game-changer for dental practices, offering benefits that alleviate some of the heavy lifting from day-to-day tasks. Some AI applications include enhancing patient … Read more