Oral Health Office focuses on the practice management side of dentistry and each time I sit down to write my editorial, I aim to shed light on the positive benefits of working as a team. Leadership and coaching, strategizing and collaboration, and the overall benefits of working collectively to ensure that happiness, and the dedication … Read more
Given the opportunity to create a state-of-the-art dental lab facility from the bare walls, ADL set out to achieve this dream and inspire our team of dedicated technicians with a clean, streamlined, modern workplace – a bright, open yet inviting lab that provides ample natural light and a comfortable work environment. The design process was … Read more
For dentists, advanced technology means using the latest treatment tools, such as digital X-rays, diode lasers, CAD/CAM, etc., but something like Artificial Intelligence (AI) as a practice assistant, I bet most of us never gave much thought to the idea. Nor did I, but that was before I implemented a sentiment analysis program at my … Read more
There is one online dental marketing strategy that is often not spoken about – the art of storytelling. This is not about actual bedtime story-reading sessions, but about giving your brand a method of communicating that immediately makes its presence felt in the heart and mind of the audience. The reality is that brand stories … Read more
Do you manage someone who has “bullish” behaviors or is abrasive? Work with someone who is abrasive? Work for someone who is abrasive? You are not alone. Just say the word “bully,” and most people imagine a childhood playground and stolen lunch money. As traumatic as childhood bullying can be, workplace bullying can have an even more significant impact … Read more
Dr. Sylvia Ha purchased a practice, and, like many dentists in that situation, she inherited the staff. As is also, unfortunately, still quite common in the dental industry, none of the staff had written contracts. Dr. Ha maintained that status quo initially, but on the advice of her accountant and peers, she sought out specialized … Read more
You want the best for yourself and your practice, but the first step toward getting there is developing the right mindset. Have you ever wondered what it takes to make it to the very top in dentistry? I’m not talking about being a great clinician and having a good practice, but really having it all: … Read more
On October 1, dentalcorp, with support from Oral Health Group, opened nominations for the Leaders in Practice awards. This inaugural industry award program was established to recognize dental care professionals across Canada for their contributions to the industry, leadership in their practices and impact on their community. Leaders in Practice will provide an annual opportunity … Read more
This edgy office is a result of relentless planning and analytical thinking, together with a strategic placement of eye-catching elements, in order to stand out of the crowd in a busy Mall. When working with the client on this project, our team at De Style Design had a clear sense of purpose in terms of … Read more
Know your patients’ name before you walk into the room! Be sure to say it when you are greeting your patients and when you or your team members are saying their “Goodbye”. Learn something new about your patients and follow up follow up on that nugget of gold during their next visit. Let’s not say, … Read more
Teamwork is the ability to work together toward a common vision. It’s the ability to direct individual accomplishments toward organizational objectives. Teamwork divides the task and multiples the success. There is something to be said about working collaboratively with your colleagues. Everyone wants to come to work each day to do a great job, feel … Read more
Read any business book, interview any business leader, ask any successful entrepreneur – what makes your business a success? Chances are, at least one of the following buzz-words are mentioned: Vision, mission, goals, values, culture, purpose. As business owners, we are all looking for those magic bullets that will instantly turn our businesses around, make … Read more
Most would surely agree that having a semester dedicated exclusively to the psychology of Case Acceptance and New Patient Compounding before starting their dental career, would have been highly beneficial in dental school. Take into consideration these fundamental points before coming to any conclusions. We all know, all too well that in order to have … Read more
Every dental practice has key engines that drive and determine practice health, stability and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication. Ultimately, the goal of every successful dental practice is to provide patients with an exceptional experience … Read more
Why Bother – We are all NUCKIN’ FUTZ! Dr. Wayne Pernell and I recently released our book, Leadership Lessons from The Road: Why Bother We are all Nuckin’ Futz (A #1 Best Seller on Amazon, which still cracks me up!) This was truly a labour of love for the both of us. The whole … Read more
Health care administration has evolved drastically in the last generation, and the expectations about how health care providers communicate with patients ranks among the biggest of these changes. Numerous studies have shown that patient satisfaction depends upon the attitude that dentists and doctors bring to their work, while others have tied treatment outcomes to the … Read more
As a Design firm, it is quite remarkable to run into a client that has the wherewithal and fortitude for bold decisions in the conception of a new practice. From the very first meeting with Dr. Jack Slome, we at De Style Design knew, that the outcome of our collaboration on this project will be … Read more
…and Why You Should Thank Him Michele Lancia was a 48-year-old, generously-paid Restorative Dental Hygienist. She worked for Park Dentistry for eight years (after 11 prior years for the dentist from whom Allen Park bought the practice). When she quit, she was receiving $59 per hour1, and 200 hours of paid vacation time annually. … Read more
The best way to grab your attention for this editorial is to simply begin with the facts. One in three Canadians will experience a mental illness or substance abuse disorder in their lifetime. By the time Canadians reach 40 years of age, one in two have—or have had—a mental illness. Over 4,000 Canadians per year … Read more
Quite a few dental practices have set up Facebook pages in an attempt to promote their business locally. But, the majority of such pages have limited activity and an absence of social engagement. Enhancing the visibility of your practice’s Facebook business page and drawing the attention of the local client base can be a tough … Read more