Gossip happens every day in dental practices. Not because dental teams are unprofessional. Not because they don’t care. But because dental practices are high-pressure environments where people work closely together, and when frustration or uncertainty isn’t addressed directly, it gets redirected indirectly.
Professional conflicts can arise between associate and principal dentists even in the most collegial practices. Josh Koziebrocki, founder of Koziebrocki Law, discusses how to navigate these situations considering some dental clinic conflicts may cause regulatory implications. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
One of the trickiest transitions following graduation is managing the relationship with the clinic owner as a fresh-faced associate. Here are three key considerations to support relationships that get off on the right footing.
While monetary compensation does help, it is not always the number one answer for keeping your dental team happy. Dr. Howard Glazer, a practicing dentist for nearly 50 years, shares other ways you can ensure your team feels fulfilled working at your practice. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight … Read more
Burnout is a silent health and productivity killer. One day you’re managing fine, the next you’re staring at your schedule, wondering how you’ll make it through another packed afternoon of procedures. Your loyalty to precision work, patients, and that stack of lab cases begins to waver. The World Health Organization calls it an occupational phenomenon … Read more
It’s been fascinating watching the dental conversations circulating on social media lately. Depending on which thread you stumble into, you might think dentistry is either booming, burning, or just quietly trying to remember where it put its loupes. On one side of the discussion, after what felt like a brief hiatus from their aggressive growth … Read more
Do you feel like you have a bad receptionist at your office? First of all, you need to know what defines a “good” and “bad” receptionist. Dr. Sanya Arora, dentist at Arora Dental & practice management consultant, shares what you must do to measure your receptionist’s work to figure it out. Let us know if … Read more
Peter Barry, a practice management coach and founder of Practice Mastery, discusses the evolving dental industry and the importance of creating a supportive work environment to attract and retain top talent. He advises on strategic planning and the value of genuine appreciation in fostering a fulfilling work environment. Newcom Media Inc · Episode 33 – … Read more
Your employees can be a gold mine for ideas that can bring your clinic to new heights of operational efficiency, productivity, and performance – including ideas on outreach to patients and on how to better market and communicate the merits of your practice to others in your community. And there may be no better time … Read more
before you invest in another scanner, marketing campaign, or consultant promising new patients, start with your front desk. Because if your phone calls fail, your marketing dollars and your new technology cannot save you.
To ensure a smooth experience for both the patient being referred and the involved offices, it is crucial to avoid the following mistakes when collaborating with a specialty office.
Hygiene Spotlight features an exceptional dental hygienist every month. This month we are showcasing Kevin Ohashi Lopez, MHA, BSDH, RDH. Kevin is a clinician, international speaker, author, educator, and influencer in dental hygiene. He is a recipient of the 2024 Sunstar/RDH Award of Distinction. Your passion for dental hygiene is clear. In one Instagram post, you called … Read more
Meet Cheryl, a 52-year-old patient who has been coming to your office every six months for over a decade. She’s loyal. She’s trusting. And like many patients, she doesn’t ask too many questions, until something didn’t add up. At her last visit, she saw a dental hygienist she had not met before. This time, her … Read more
As a dentist, you do not work alone. You work with a team of other staff members to provide the best dental experience for your patients. How do you engage your support staff? Dr. Aisling Whitaker, CEO of Dental Hive, shares here tips for providing the best environment for your dental team, because you are … Read more
Giving feedback the traditional way is dead; feedforward opportunities support the long life of your practice You know the importance of feedback from your patients. Regularly assessing how patients feel about your care and their personal experiences at your office is highly valuable. Otherwise, you do not know where you “stand” with those individuals who … Read more
Dirk de Lint, a partner at MBC Legal, discusses the importance of employment law and the duty of good faith for current and future dental practice owners. He shares advice for when to introduce employment contracts and suggests other tools available for managing terminations effectively, reducing costs, and mitigating risks. Newcom Media Inc · Episode … Read more
The best performers incorporate the most components of previous setbacks into their efforts.The worst performers start completely from scratch and do not incorporate any components of failed attempts into later tries.Successful groups solicit and incorporate feedback from outside of their organization.Success are based on specific insights and lessons learned from past mistakes.
Fear of the dentist, or “dentophobia,” has been widely discussed within both the dental profession and general society, with extensive research conducted on the topic. In our recent survey of Canadian dental patients, 73% of respondents did not consider themselves to have a dental phobia. While this is an encouraging result, dental professionals must still … Read more
You might be overlooking a key piece of the puzzle. In last month’s blog, I wrote about the growing need for team members to embrace ongoing skill upgrades. As I stated, there are estimates predicting that up to 65% of skills could turn over every 18 months. That’s a massive shift. We mentioned the risk … Read more
Imagine stepping out of dental school, full of clinical knowledge, but you’re going into the operatory alone for the first time. The transition from academia to real-world dentistry is thrilling yet daunting, filled with unforeseen challenges in patient management, practice administration, and clinical decision-making. This critical phase, if unsupported, can overwhelm even the most promising … Read more