First impressions are critical in dental practices across both the U.S. and Canada. The reception area sets the tone for a patient’s entire experience. Patients often form lasting opinions about your practice before they even meet the dental staff, basing these judgments on the environment they encounter. In fact, according to industry data, 20% of … Read more
The new year is arguably the most wonderful time of the year. You have the opportunity to start afresh, to shake off all of the cobwebs and the disappointments of the outgoing year. Developing an editorial calendar is one of the best things you can do for your personal and practice growth. Training and clinical … Read more
Welcome to 2025! This is it…”your year.” The year everything will be different. You have spent countless hours identifying the issues you want to improve in your practice. That work has enabled you to devise the perfect plan to fix all that is wrong in it. Now it is time to put that plan into … Read more
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I usually write about cybersecurity, phishing attacks, ransomware, and network vulnerabilities—but January is Privacy Awareness Month, so it’s a great time to review the challenges of privacy in the dental office. As a Certified Information Privacy & Security Professional working in dentistry for over 20 years, I know you’re often overwhelmed by different types of … Read more
There’s a huge difference between delegation and what I call real leverage, and if you don’t get this right, it’ll cost you. Traditional delegation? It’s a trap—flawed, weak, and it leaves you cleaning up messes you never should’ve had to deal with in the first place. Let’s dive into why delegation is failing you and … Read more
The why: Background story In Vaudreuil-Dorion, Quebec, Le 32 Clinique Dentaire stands as a testament to Dr. Jennifer Seidler’s passion and vision for practice excellence. Her path to dentistry took an adventurous route where during her CEGEP post-secondary education she was initially exploring veterinary medicine. She quickly discovered that it wasn’t fully her calling but still … Read more
As another year draws to a close, it’s a natural time to reflect on how far you’ve come in your dental practice and think about where you’d like to go next. Goal setting is essential in any business, but for dental professionals, it’s particularly important to regularly check in on practice goals to ensure continued … Read more
Dental practices are rewarded for quality content that adheres to “EEAT”: Experience, Expertise, Authoritativeness, Trustworthiness.
Even the most successful businesses and practices among us have slowdowns. Everything from national holidays to signature local events that occur every year can play a role in lacklustre traffic. It is important not to dread these normal ebbs and flows nor to panic unless the slowdown truly comes as a surprise. As we will … Read more
“Nobody on my team can make decisions on their own!’ “Everyone comes to me with questions about how to do the simplest tasks!” Do these complaints sound familiar? Too many dentists I talk to tell me it is impossible for them to focus on growing their practice because they are constantly interrupted by team members … Read more
Story Behind the Article: Inspired by the widely shared Associated Press article “Menopause can bring on dental problems, but you can protect your mouth,” published in September, we explore insights from Dr. Marina Polonsky, a respected member of the Oral Health Group’s editorial board. In her article, Polonsky discusses hormonal fluctuations—particularly during perimenopause—and their implications … Read more
The CDCP has arrived. Most dentists are participating. Now what? The practice of dentistry is constantly evolving, especially as it relates to new technologies and techniques. The pace of evolution is only speeding up, and this trend requires oral health professionals to adapt their practices to keep up with the changes. In contrast to advancing … Read more
As an internationally trained dentist, moving to Canada can feel like both a significant career leap and a personal milestone. It’s an exciting opportunity to bring your unique skills and experiences to a new landscape, where you can grow and make a real difference in people’s lives. However, it’s also completely normal to feel overwhelmed … Read more
The why: Background story In 2013, just one year after completing his studies at the University of Colorado, Dr. David Walt founded Walt Orthodontics in Vaughan, Ontario. His personal journey to orthodontics began unexpectedly during dental school when he required a significant jaw surgery. This experience sparked an interest in learning to provide patients with proactive, … Read more
The holiday season, while filled with festivities, often brings unique stressors that can affect both dental professionals and their patients. For providers, the increased demand for appointments before the year’s end can lead to longer hours, fatigue, and heightened stress. At the same time, patients may grapple with financial pressures, or feelings of loneliness and … Read more
Your Money Your Life (YMYL) topics = Content that is inherently harmful or may be indirectly harmful to one finances (money) or health and safety (life).
Previously, we discussed the ever-evolving Google Quality Control guidelines, specifically EEAT, which stands for “Experience, Expertise, Authoritativeness, and Trust.” Now, we want to get you and your practice acquainted with another tenet of Google’s QC that can significantly benefit your business and its search rankings: YMYL. What is YMYL? Your rankings are only as “good” and … Read more
Taking the time to “plan your next step” in so many facets of life is always a challenge…and dentistry is no exception. As dentists, it often feels like your day is an endless procession of moving from one patient to the next faster than the eye can see. To keep up, you just have to … Read more
Dentists routinely receive complaints from the Royal College of Dental Surgeons of Ontario (RCDSO). When these notices arrive, it is likely that dentists are unfamiliar with the process and are understandably concerned. The RCDSO typically states that a complaint was filed against the dentist regarding their conduct or actions and a copy of the complaint … Read more
I recently had the honour of speaking at the New Dentist Study Club in Toronto and couldn’t help but feel a significant sense of responsibility. The talk on ergonomics for dentists was not just about improving workplace comfort, it was about preserving careers and enhancing the quality of life for dedicated dental professionals. Dentists (and their … Read more