How to Market Your Dental Practice to Younger Audiences

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Marketing your dental practice to younger audiences can open new avenues to expand your brand. With social media’s rising popularity, especially among the younger ages of 18 to 25, broadening your online reach can help people in this demographic find the dental care they need, which may turn into leads for your business. To emphasize … Read more

Is it Time to Give Up on Social Media for Your Dental Practice?

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Social platforms such as Facebook have been a hub of society for years, and COVID-19 only cemented the trend. With a steadily growing number of users, most of whom are highly active, it appears to be a marketing goldmine. In reality, it can be a valuable part of your dental marketing plan, but it may … Read more

Office Space: Stringham Dentistry

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THE WHY: The Owner’s Story Stringham Dentistry is a well-established dental practice that has been serving Edmonton, AB residents and its surrounding communities for over 40 years. This second-generation practice was originally opened by Dr. Stringham Senior who was also involved in the construction of the original building. He subsequently transitioned ownership of the practice … Read more

Parents in the Dental Operatory

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Should parents stay or should they go? Does your office have a policy about parents being in the treatment room with the child? Decades ago, it was recommended that parents stay out of the dental operatory as it was believed that a parent’s anxiety would be transferred to the child.1 Times have changed and so … Read more

Are They Satisfied? Patient Satisfaction Surveys are Important!

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Patient experience is the most important part of any healthcare business. An excellent experience doesn’t just mean that you are likely to retain a patient – it can also help you to attract more patients through word of mouth. As well as this, all healthcare professionals strive to give the best treatment, and a patient’s … Read more

Planning for Retirement: Part 2 of 3

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Two, Four, Six, Eight! Maximize and Appreciate! This article is the second in a three-part series that reviews some of the major considerations in preparing for practice ownership transition and comprehensive retirement planning. In the previous article, we discussed the two most common ways in which a dental practice is sold and four ways to … Read more

Understanding the Implications of the New Federal Dental Subsidy Program

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The new Liberal-NDP agreement suggests implementing a national dental care program for low-income Canadians. Such a program could result in the most considerable augmentation of the nation’s public healthcare system in decades. The new “supply-and-confidence” agreement between the Liberals and NDP incorporates a commitment to implementing a sustainable dentistry program. Instead of acting solely on … Read more

Profit and Loss / Where Do You Stand?

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Practice overhead is one of the most critical metrics to track. What is your net profit? Where should it be? How you get this number is what truly matters. General practices should be at a net profit of 40% (higher is possible), yet reports show dentists are lucky to see 30% net profit these days. … Read more

Office Space: Loft 32 Dentistry

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THE WHY: Owner’s Story Dr. Elena Kalmantis is the proud owner and principal dentist of Loft 32 Dentistry. Her practice is strategically situated in the quaint nature-inspired town of LaSalle, a beautiful bedroom community next to the City of Windsor, Ontario. Upon graduating from Western University in 2012, she practiced as an associate for 9 … Read more

What Can Go Wrong vs. The Concept of Recovery

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When I speak about preservation planning, I often hear, “Paul, tell me what can go wrong. What could possibly be my critical event? I am financially secure, in good health and insured for negligent acts. Preservation planning is not on my radar.” That’s a tough question to answer; we do not have a crystal ball … Read more

The Patient Experience

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Nowadays, we are providing more than dental appointments, we are providing patient experiences. The patient experience is more than a buzzword. It has been proven that positive patient experiences increase health outcomes and decrease patient complaints.1 What is the patient experience? Although there is no established definition, the patient experience is more than providing care; … Read more

Planning for Retirement: Part 1 of 3

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Two, Four, Six, Eight! Maximize and Appreciate! As the adage goes, “failing to plan can mean planning to fail.” As health care entrepreneurs, we are responsible for the creation of our own retirement pensions through a career of hard work, smart planning, and effective strategies. Planning for the day when we elect to hang up … Read more

The Evolving Digital Practice

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Dentistry has evolved dramatically for decades due to computers, telecommunications, and various digital equipment interconnection. The days of one-write systems, film-based X-rays, and even fileservers and backup drives will soon be relics of the past. The term Digital Transformation encapsulates the ongoing migration from analog to digital systems. It is best defined as using digital … Read more

How to Use Web Stories to Boost Your Practice

Web Stories

You may already be familiar with web stories; they are a more recent phenomenon making significant strides as a successful marketing tool and are now growing in popularity. Since they provide information in small, easy-to-digest doses, they can be effectively used by dental offices to market their services to new and existing patients in the … Read more

Avoiding Endodontic Malpractice Pitfalls

Endodontic Malpractice

Several years ago, I read an article published in a popular magazine by a patient who was denouncing the endodontist who had just treated them. After a quick computer search of my patients’ files, I was relieved when it was apparent that this was not my patient. However, I reread the article several times hoping … Read more

Office Space: Knox Mountain Dentistry

Knox Mountain Dentistry

THE WHY: Owner’s story Dr. Jordan Sanders is the proud owner of Knox Mountain Dentistry, which opened its doors in Kelowna, BC, in 2021. The space was designed and built according to his overall tastes and philosophies. Seven beautiful operatories are well laid out within the 2700 sq. ft facility. With the support of his … Read more

Your Hands, Your Head, and Your Heart

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The current rate of inflation in Canada is 6.9%. Food prices in Canada jumped by 10.3% compared to September 2022. A 2023 Salary Projection Survey published by LifeWorks, a company focused on health and well-being, predicts salaries to rise by only 3.93%. In addition, economists predict that we are heading for a recession. With the … Read more

Mentoring Young Dentists

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You may not know this, but the Federation of Canadian Dental Students Associations (“FCDSA”) will be holding its bi-annual conference in Montreal on January 13 and 14. Yes, we are that close to January! This event will provide current dental students an opportunity to hear from speakers about preparing for those anxious moments as they … Read more

Devils and Miracles: DMC’s 2022 Dental Outreach Program to Grenada

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Devil! Devil! Come And Play. Emancipated. But Drag the Chain. Let Blackened Blood Fill Your Vein. Escape From Thought. Go Insane. On with the Horns! Masquerade! Now Rise Like Ash of Burned Cane. – Rise Like Ash of Burned Cane – Floating High. Beyond Terrain. Over Clouds to the Astral Plane. Where Rivers o’ Rum … Read more

Digital Dentistry & Your Practice

Digital Dentistry

We wear many hats in our daily practice – doctor, artist, engineer and therapist to name a few. Under all those hats we are always thinking: how can I make this better? How can I make this faster? How can I make this more comfortable? To answer all of these questions and steer our patients … Read more