What led to you working in the dental industry? I moved over from Medtech to dentistry to become a part of the digital dentistry transformation and to get closer to the patient. In addition, a huge selling point was to play an even greater role in bringing more smiles to faces globally and elevating the … Read more
What led to you working in the dental industry? My career started in 1983 when my dentist-husband asked me to be his receptionist. I pivoted from interior designer to the director of first impressions of our practice. Describe your journey to where you are today and the key steps that got you there. The pivotal … Read more
What led to you working in the dental industry? I found my way into the dental industry during the early stages of my career in sales. My motivation was to seek mentorship from a VP within our company, and I seized the opportunity to start in an entry-level position. My passion for sales and the … Read more
Disclaimer: The material provided in this article is for general information only. It is not intended to provide legal advice or opinions of any kind. If you suspect that you are experiencing cyber-libel or other forms of defamation, please contact McCarthy Tétrault LLP or another law firm with experience in the area for assistance. What … Read more
THE WHY: The Owner’s Story Cityplace Dental Group was purchased by a trio of principal dentists who met in dental school. Dr. Murad Zaman, Dr. Sunny Virdi, and Dr. Todd Honcharik often discussed their dream of partnering one day as practice owners. After graduating, they worked as associates in various parts of Rural Manitoba for … Read more
Cybersecurity is one of the biggest challenges of the 21st century. Cybercrime affects multinational corporations, small businesses like dental offices, and individuals. Technology is essential to our lives, so cybersecurity matters to ALL of us! Cybersecurity Awareness Month aims to raise awareness and empower individuals, teams, and businesses to protect and safeguard patient and employee … Read more
Cybercrime poses an increasingly serious threat to dental clinics. If patient data has been impacted by a cyber-attack (such as a ransomware event), it may be impossible to provide dental treatment safely. If a dental office’s IT systems or procedural defences fail, knowing how to react to a cyberattack becomes vitally important. Hoping for the … Read more
As a new school year starts afresh, it may be high time to send your practice’s website “back to school,” too! A modest refresh may be all that is needed to get your website up to speed. Or, a more substantive overhaul may breathe new life into your practice. Whatever you do, no website update … Read more
THE WHY: The Owner’s Story Dr. Ramzi Haddad’s journey began in 1982 in the United Kingdom, where he completed a fellowship in Oral Surgery. After 14 years of practice in various GP and Oral Surgery settings, his wife Sima inspired them to move to Canada, where they have since raised two lovely children and grown … Read more
Breaking Bad fans are well-acquainted with Walter White’s drastic transformation from a high school chemistry teacher to a meth kingpin after his cancer diagnosis. Had Walter been properly insured, the entire plot of Breaking Bad would never have unfolded. This example paints a vivid picture for dentists on the importance of insurance in protecting themselves … Read more
Artificial intelligence (AI) has seeped into almost every realm of our existence, transforming how we interact with the world. Dentistry has also begun to feel the influence of this burgeoning technology. While AI has the potential to advance dental care dramatically, it simultaneously increases the industry’s exposure to cyber threats. We must ask, “Does the … Read more
Operating a successful dental practice can be challenging, particularly in a competitive environment. Utilizing effective marketing techniques to attract new patients is a must. However, it is important to adopt solid patient retention strategies to ensure they return to you after their first appointments. There are various approaches you can take to this. Some practices … Read more
THE WHY: The Owner’s Story Bow Trail Dental is a well-established practice located in the downtown core of Calgary, Alberta. This featured space is their proudly-built relocation. The owner and visionary leader, Dr. Sean Wong, graduated from the University of Alberta in 2010. Working as an associate for five years in a bustling practice enabled … Read more
When we think of productivity, we usually think of being more efficient, sticking to our routines, optimizing our schedules, and all that good stuff. But rarely do we think of slowing down to be more productive. Confusing, eh? I know. I had the same reaction. Well, it is pretty simple – we need to understand … Read more
Looking to Sell? Need a Contrast?Put Down the Drill and Stash the Cash?Dash Down South ’n Make a Splash,Mash it Up and Have a BlastDoing Dental Outreach with Lee and Carabash?! Well, To Get There: You’ll Need a Plan.First Thing’s First: Your CorporationAnd Financial InformationWe’ll Need to Scan it to See if You CanAvoid Paying … Read more
Best practices from the industry that knows hospitality best Before we know it, spring break will be in the rearview mirror, and we will be starting down the peak travel season. There is no time like the present to “borrow” from what our busy friends in hospitality have down to a science: the “guest experience.” … Read more
THE WHY: The Owner’s Story Tasios Orthodontics has two locations that Dr. Bruce Tasios has opened. Both places were constructed in less than 1 year and simultaneously opened their doors in 2022. His professional journey began before university when Bruce felt inspired to follow in his father’s footsteps as a practising dentist. He was excited … Read more
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Take your marketing efforts out of the shadows this summer. Spreading the word and extolling the virtues of your practice should not take a holiday, even during the dog days of summer. There are numerous opportunities to shine a light on and take a big bite out of some of the biggest barriers to drawing … Read more
Have you ever noticed how the fast-paced world of modern healthcare demands something more from its managers? It’s not enough to simply manage tasks; the time has come for these professionals to evolve into great leaders who can inspire, motivate, and empower their teams. By embracing the powers of empathy, innovation, and community-building, individuals can … Read more
Two decades ago, most dental practices had thousands of paper patient charts. It was evident if a break-in occurred and charts were tampered with or stolen. However, today’s reality is different. Our patient records are stored on a server and often forgotten about until something doesn’t work. The records become invisible. The challenge now is … Read more