The why: Background story Dr. Arleen Schmidt always felt a natural connection with children. Born and raised in Calgary, her education took her to Denver, Colorado, where she completed her residency in pediatric dentistry in 2023. It was there that she truly discovered her calling for helping children feel calm, confident, and even excited about their … Read more
To most of the world an inch is a small amount of space. To a dentist that’s at least three teeth. Dentists spend their whole professional lives working inside of a tooth, with literally only millimeters of room to work in. A molar is maybe 7-8 millimeters wide. So, spending a lifetime worrying about drilling … Read more
Do you know the secret weapon to becoming a top dentist? While clinical skills are important, your soft skills will make you a successful dentist long term. Dr. Aisling Whitaker, CEO of Dental Hive, shares why good communication skills allow you to better connect with your patients and help them understand treatment plans. Subscribe to … Read more
On Friday, July 18, Just Dentistry in London, Ontario, opened its doors—and hearts—for its first-ever First Responder Appreciation Day, a community event dedicated to celebrating the everyday heroes who keep our city safe: paramedics, firefighters, police officers, and their families. From 11:00 AM to 4:00 PM, our clinic became a hub of warmth and connection. … Read more
Mentorship is not just for the young and the “green.” As the late Dr. Jack Hughston said, “As long as you’re green, you’re still growing. Once you’re ripe, you’re next to rotten.” All of us should continuously challenge ourselves. Dental science, technologies, and the industry as a whole never stand still, and neither should we. … Read more
Do you give a timeframe as to how long your work will last? If so, does that give patients the illusion that their dental work is under warranty for that many years? If it fails within that approx. time frame, are they expecting you to fix it for free? Dr. Sanya Arora, Dentist at Arora … Read more
In early July 2025, a class-action lawsuit1 was filed against Heartland Dental, the largest dental support organization (DSO) in the United States. The lawsuit alleges that Heartland used AI-powered call tracking and transcription tools from RingCentral without obtaining informed consent from patients. It’s an eye-opener for the entire dental profession especially for those of us … Read more
17% of survey respondents say short-form video content delivers the strongest ROI. 93% of surveyed organizations say video is cirtical to their marketing strategy. Total video plays by businesses of all sizes have grown year-on-year, with a 13% increase for small- and mid-sized enterprises.
Dr. Jordan Soll highlights the importance of building relationships with suppliers in the dental industry. He shares his twenty-year relationship with his dealer rep, who has been instrumental in his practice’s success, and provides tips for new dentists as they transition into practice ownership. Newcom Media Inc · Episode 29 – Behind every great dentist … Read more
When Uxbridge Dental Care set out to build a new home for their practice, they weren’t just thinking about dental chairs and waiting rooms; they were envisioning a warm, welcoming, and modern space where patient care could thrive. To bring that vision to life, they partnered with Studio 6 Inc., a design-build firm known for … Read more
Are you aware of the RCDSO’s updated social media guidelines? Josh Koziebrocki, Founder of Koziebrocki Law, shares the details of the policy and 5 recommendations that all dentists need to consider when posting to social media. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Who moved my cheese—in my dental practice? Inspired by Spencer Johnson’s business classic —reimagined for today’s dental practice owners Your clinical skills didn’t shrink your schedule.Your patients didn’t disappear because of the economy.They followed someone willing to adapt while you clung to what used to work. Let me rip the Band-Aid off. This isn’t going … Read more
We live in a success-obsessed society. No one wants to be perceived as a “loser” or to let themselves or anyone else down. In fact, failure is not only something to avoid at all costs but something to fear. However, failures are also underappreciated. Since no individual or group is “perfect,” failure is inevitable. So, … Read more
We’re entering a bold new era of healthcare—one shaped by personalized medicine, preventative care, and a more integrative understanding of the body and mind. And at the heart of this evolution is something long overlooked: oral health. Once seen as separate from the rest of the body, it’s now recognized as a cornerstone of lifelong … Read more
The real reason your practice isn’t growing? Fear masquerading as caution. Businesses don’t collapse in a single moment—they erode by clinging to what once worked. Blockbuster didn’t die because of competition. It died because it stayed the same while the world changed. Blockbuster is a case study in denial. And here’s the hard truth: some … Read more
Do you sit down or stand up during a hygiene check? Dr. Sanya Arora, Dentist at Arora dental & Practice management consultant, shares one her best tips for improving patient experience and all you have to do is take a seat. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your … Read more
You know your office could be doing better. It’s not that things are that bad. But intuitively, you have that nagging feeling that there is room for improvement. So, you decide to do your homework, conduct your research. Maybe you attend a continuing education lecture on improving your business operations. Or perhaps you find some … Read more
Don’t just fit your patient into an appointment; adjust the appointment for your patient. This sentiment is relevant not just for the clinical aspects of an appointment but also the administration side. Most dental offices have a patient base that varies demographically, and often the different generations have different preferences. When we asked patients how … Read more
There’s a quiet truth in dentistry that doesn’t get talked about enough: rural dentistry isn’t a sacrifice, it’s a life hack. It’s often assumed that serving lower-income or vulnerable communities—where patients may lack private insurance or the ability to afford higher-value treatments—means trading income for impact. But that assumption overlooks a powerful reality: Yes, you … Read more
Before you start working, you need to understand how you’ll get paid. Sana Arshad, CEO and Founder of ADC CPA, explains these key compensation terms so you aren’t blindsided by your first paycheck! Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!