Are your smile makeover services due for a makeover?
The start of a new month, year, or change of season is a great time to reveal refreshed services! Patients often seek to start afresh during “temporal milestones.”
Practice Management
Learn to speak through your heart | Weekly Wisdom
Dr. Jeffrey Gurian shares his advice for how you can truly connect with patients, by speaking through your heart. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
What dentists never admit to their spouses (or even to themselves)
This report was inspired by the ideas and thinking of Bill Perkins—hedge fund manager, world-class poker player, asymmetric thinker, and entrepreneur worth hundreds of millions. Summary Most dentists will work themselves into the ground and have almost nothing to show for it—because they never fix the real problem. They play small, they move slow, and … Read more
The real question: Will AI-using dentists replace those who don’t?
Artificial Intelligence (AI) is fundamentally changing dentistry, moving from curiosity to clinical necessity. We’ve talked about digital workflows, imaging tech, and paperless systems for years. But what’s coming next is not incremental. It’s exponential. To fully grasp what this means, we need to revisit the foundations. AI, in its broadest sense, refers to the idea … Read more
Treatment planning: Think big picture | Weekly Wisdom
Dr. Aisling Whitaker, CEO of DentalHive, reminds dentists that when treatment planning, it is important to take a step back and think about the bigger picture before rushing into any procedures. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Applying the concept of retargeting to attract and retain your highest-value patients
You may recall that conversion rates are among the most important indicators related to the health of your digital marketing strategy. You track the total number of visitors to your site. Now, this indicator measures the percentage of those visitors who “convert” or take the next desirable action step – whether that be requesting more … Read more
The best way to educate your dental patients about new technology
According to our 2024 survey of Canadian dental patients, over half of respondents do not feel aware of new dental technologies or procedures, and they have even less awareness of how artificial intelligence (AI) is being used in the dental office. This is a huge problem. If patients don’t understand the procedures and technology being … Read more
Applying the concept of retargeting to attract and retain your highest-value patients
You may recall that conversion rates are among the most important indicators related to the health of your digital marketing strategy. You track the total number of visitors to your site. Now, this indicator measures the percentage of those visitors who “convert” or take the next desirable action step – whether that be requesting more … Read more
The harsh truth about selling (or buying) a dental practice
A strategic guide for dentists who want to sell, buy, or simply build a profitable, walkaway-ready practice Dentists ask me all the time—”With rising tariffs, inflation, and economic uncertainty… what’s going to happen to the dental practice market?” My answer? It hasn’t changed in 20 years. Because at the core of every dental market shift—whether … Read more
Hockey lessons in leadership: How Canadian is that?
I recently listened to a conversation on my local sports radio station that was highly relevant to the world of dentistry. The discussion was about the state of the New York Rangers. Last year, the Rangers had the best record in the regular season. They followed that up with a long playoff run, losing the … Read more
The million-dollar decision for dentists: Acquire a practice or start from scratch?
As a new graduate, a major career question that arises after your initial years of practice is deciding whether to own a clinic or continue as an associate. Once you opt for clinic ownership, the million-dollar question is choosing between starting a new dental practice or acquiring an existing one. Both options offer distinct advantages … Read more
What’s ahead for marketing your practice on social
Trends to watch for…GenAI and more! We like to say that online marketing for your dental practice is a sum of many parts. If one part is “lagging,” it can bring down the “whole.” Likewise, when one component is on the rise, it can help to support and lift all—resulting in the biggest return on … Read more
Office space: Bedford Periodontics
The why: Background story As beautifully designed dental clinics emerge across the country, Dr. Erin Nowe has created something truly special—an environment where expert care, intentional design, and a deep sense of purpose come together. Being born and raised in Oakfield, Nova Scotia, Dr. Nowe decided to remain close to her roots by completing her dental … Read more
It’s like looking into the future of dentistry
“I had never seen this before.” That’s how Dr. Peter Fritz, one of our esteemed Oral Health Board members, described a new robotic toothbrush device at the recent International Dental Show (IDS) in Cologne, Germany. I was fortunate to witness Dr. Fritz’s reaction as I attended IDS in March alongside three other board members. The … Read more
AI is revolutionizing healthcare — but is your patient data safe?
Artificial intelligence is transforming healthcare before our eyes. A key benefit is faster, more accurate diagnosis both in routine care and for more serious concerns, such as 3D dental imaging and computed tomography scanning used to examine thyroid tumours. There are many examples where medical care is benefiting from advanced technology using AI to assist … Read more
Delivering a powerful new patient exam experience | Weekly Wisdom
Peter Barry, a dental practice coach, shares a number of questions that you can ask during new patient exams to create a more powerful experience for your patient. This will help you create a long-lasting health care relationship with your new patients. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to … Read more
A trio of facts about New Year’s resolutions and what they mean for your practice
No. 1 – Canadians’ top resolution = Get more physically and financially fit No. 2 – Approach-oriented vs avoidance-oriented goals for success No. 3 – Only 13% of resolutions persisted after four months.
Best practices for Canadian dentists to avoid College complaints | Episode 26
Dr. Raj Arya discusses emerging legal issues in dentistry, such as teledentistry’s regulatory compliance, insurance reimbursement transparency, and practice acquisitions. He also underscores the importance of proactive communication, clear financial policies, and prompt handling of complaints to avoid College complaints. Newcom Media Inc · Episode 26 – Best practices for Canadian dentists to avoid College … Read more
Patients say “yes” to treatment in high-trust office environments
Some environments are more comfortable than others. What does that really mean? Especially in a dental or medical office. Are we really trying to make our patients comfortable…or is there more to it than that? Patients want competent and caring doctors; they can readily discern whether you are caring, but competence is different. They didn’t … Read more
The politics of dental care: Are you and your team prepared for CDCP patients?
We’ll be casting our votes in the federal election later this month. While much of the public has been focused on Trump imposing 10 per cent universal tariffs, another major issue has emerged that deserves our attention: the final expansion of the federal Canadian Dental Care Plan (CDCP). Just before the election was called, the … Read more