Cyber Security Tips from Canada’s Largest DSO With the rise of technology in healthcare, it is more important than ever to protect your data. Technology is a key enabler and advantage in the delivery of optimal patient care, but the systems we use can introduce additional vulnerabilities that need to be addressed. The convenience of … Read more
Dr. Tracy Dawes Riverside Dental Centre, Red Deer, Alberta How would you define or summarize your practice philosophy? My practice has always been relationship based. Taking time with my patients has always been very important to me, even if it might put me a little behind at times. I think patients appreciate that they know … Read more
The American Dental Association (ADA) is an international authority guiding dentists in safeguarding personal health information (PHI) and protecting its members from cyber threats. On May 26, 2021, the ADA published a bulletin for its 161,000 members to increase awareness of potential ransomware issues affecting dental practices.1 Around April 21, 2022, the ADA was the … Read more
Staying connected with peers has always been a way for humans to thrive in their chosen professions while improving their social lives. In the digital technologies and online operations age, networking with peer groups has gained importance like never before. As dentists, successful networking with other dental professionals will enable you to not only stay … Read more
Many dentists look to grow their practices much like any other small business owner might seek to expand their customer base and reach beyond their current revenue stream. Although dentists have the ability to provide quality care, they often lack the business skills needed to run their practices efficiently. This can lead to problems such … Read more
In last month’s blog, I asked the crucial question whether you can still be happy in private practice. I believe you can and how you achieve it is something I will explore in upcoming blogs. However, before we move into that realm, there is an even more fundamental question that dentists should consider. Namely, are … Read more
Every dentist aims to please by providing their patients with optimal treatment outcomes. This dedication to success can sometimes lead a dentist to offer patients a guarantee (a promise of a satisfactory outcome) or a warranty (a time-limited agreement to replace, repair or refund a defect in material or workmanship). Other dentists may feel obligated … Read more
Fraud is on the rise now more than ever in the dental industry. Usually, seven percent of dentists’ monthly revenue is embezzled, and it happens to two-thirds of all dentists, so don’t ever think it can’t happen to you. Dentists are at high risk because they are usually in the operatory all day, generating revenue … Read more
Our limited time becomes increasingly apparent the further on we progress in our careers. Yet it can become an abstraction when a large offer to purchase your practice is being placed in front of you over the course of a compelling sales pitch that can sometimes be months or even years in the making. The … Read more
Earned media, particularly mentions in the news, is probably the best brand exposure that your dental practice can get. Research has shown that earned media has a much greater influence on lead conversion than other brand exposure, potentially leading to nearly ten times as many new sales as blog posts. A downside to earned media is … Read more
Did you know that the price of a box of mac and cheese was about $0.99 before COVID and is now $2.50? The price of gas has gone up and down and up beyond anything we could have anticipated. And there you have it – the inflation of food prices and gas is happening and … Read more
A new patient walks into your practice. They’re in their early twenties, and generally healthy. After reporting their medical history, which reveals struggles with mental health, they tell you, “I’m not happy with my smile. I want white crowns on my teeth. My grandfather recently died and left me $40,000.” Your clinical evaluation notes healthy … Read more
THE WHY: Owner’s story Over the span of a 32-year dental career, Dr. Craig Siemens has transitioned his career through various practice settings. He owned and operated three offices in North Vancouver, eventually selling his final practice and moving to Victoria in 2012, around the mid-stage of his career. At that point, he had decided … Read more
I think I might be getting old (I am almost a senior!). Time passes quickly and with age comes reflection. What I have learned from my journey is that most people view their lives in two possible universes as it relates to their retirement. The first universe deals with exposure and risk management. The second … Read more
In this episode of Weekly Wisdom, Karen Ergus discusses the importance of making a positive attitude in your work environment. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
In this episode of Weekly Wisdom, Dr. Ramez Salti discusses how to craft the best patient experience. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Interested in contributing to Oral Health Group’s blog? Email marley@newcom.ca for more information!
In this episode of Weekly Wisdom, Karen Ergus explains how your practice can stay competitive in the current saturated dental market. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Business lawyer and dental professional Karen Ergus unveiled a new app designed to deliver a dental practice team that’s productive and devoted to a standard of care that meets their codes of ethics. “My goal with the app is to help dental practices achieve revenue performance goals and the highest standards of care,” said Ms. … Read more
Dr. Mike Finn Compass Dental, Campbell River, BC How would you define or summarize your practice philosophy? Our philosophy has always been to treat everyone like they are family. We believe in forming long-term relationships with our patients and delivering a level of quality care that makes us proud. What is one thing you know … Read more