Weekly Wisdom: Turning Compliant Patients into Committed Partners

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  In this week’s Weekly Wisdom video, Peter Barry discusses why it’s beneficial to help patients better understand what’s happening in their mouths before offering solutions.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!  

Emotional Momentum: Fresh Thinking About Treatment Acceptance

Treatment Acceptance

You’re no longer special just because you offer implants, cosmetics and orthodontics. Moderate-to-complex care dentistry is rapidly becoming less of a differentiator among dentists. The differentiator among dentists in this decade and following is when they make patients feel well-cared for. This differentiator exerts its greatest influence during the new patient experience and treatment presentation … Read more

How to Communicate Treatment Plans to Patients

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There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able to explain or demonstrate the benefits of the treatment. It is your job, along with … Read more

What Do You Know About Your Rate of Case Acceptance?

case acceptance

You may recall in my blog last month, I discussed the importance of knowing and understanding your KPI’s (key performance indicators) in order to truly understand what is driving your practice. The unfortunate reality is that many dentists know little about KPI’s other than their top-line revenue. It is important to know how your revenue … Read more

Collect What You Produce: Overcoming Objections

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‘‘The # 1 secret to overcoming cost objections is to actively listen to your clients/patients and simply create value that exceeds their expectations.” — John DiLemme At the end of a great treatment presentation, you might think a patient is ready to say yes and instead, you hear a statement like this, “I know I … Read more

Practice Production: Case Acceptance #101

Case Acceptance

Most would surely agree that having a semester dedicated exclusively to the psychology of Case Acceptance and New Patient Compounding before starting their dental career, would have been highly beneficial in dental school. Take into consideration these fundamental points before coming to any conclusions. We all know, all too well that in order to have … Read more