In the world of dentistry, clinical expertise is essential—but it’s not enough. Today’s most successful dental hygienists understand that business acumen, data-driven decision-making, and strategic growth are just as critical as the quality of care they provide. Key Performance Indicators (KPIs) serve as the x-rays of your clinical practice and the dental practice, revealing what’s … Read more
One of the greatest challenges many dental CEO’s face is how to effectively use their time in the slower, summer period. We all love “those lazy, hazy, crazy days of summer!” And we know that Canadian summers are far too short to spend our entire time working. But true CEOs know that downtime does not … Read more
Linda Anderson, Coach and Trainer with Heaps & Doyle, shares why it’s so important to know your breakeven point and share it with your team before scheduling your day. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Some days, the life of a dental hygienist is like running on a hamster wheel. The race of the clock, running around in circles as you frantically try to stay on time. In hygiene school, we were given three hours to provide comprehensive patient care. When we compare this to the traditional 60 minute-model given … Read more
Is there a human alive who hasn’t at some point been frustrated or stressed at work? Anyone who is taking on life energetically and head-on will definitely hit periods of stress and frustration. Welcome to the workaday world. Sure, there are people who amble through life, not taking too much responsibility for anything and, of … Read more
The patient experience is the most vital aspect of maintaining a successful dentist-to-patient relationship. Following a comprehensive routine for marketing your practice to new patients makes them feel cared for and is a critical part of running a successful dental clinic. 1. Why the first phone call plays a vital role The initial phone call … Read more
There are many systems that can be implemented in a dental practice to enhance time management between dentists and hygienists. Although these solutions are relatively simple and easy to implement, they require the cooperation of all members of the administrative team. Let’s look at managing hygiene exams and assessments. The first question to ask is, … Read more
Once your patient has accepted their recommended treatment plan and has signed a financial agreement, the scheduling of their treatment may begin. One of the biggest challenges that we see practices dealing with on a daily basis is how to effectively schedule to maximize the time and efficiency of the procedures while decreasing operator fatigue and enhancing … Read more
A full schedule translates into revenues and production only if the patients come in. If a practice loses 1 to 2 appointments/day, either on the hygienist‘s schedule or on the dentist’s schedule, the lost production from this could be anywhere from $100 (minimally) to $900 per day, depending upon the procedure. These are dollar figures … Read more