Delegation: The Art and Freedom of Letting Go to Grow Your Practice

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O, Canada, how we have grown with small- and mid-sized businesses! As per the BDC, organizations with 99 or fewer employees account for 98% of businesses in our country. Almost 750,000 fellow entrepreneurs reportedly contribute 52% of our GDP. Taking an even deeper dive, dentists account for upwards of 24,000 of those sector-specific professionals. One … Read more

Office Space: Honce Dentistry

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THE WHY: The Owner’s Story Honce Dentistry is thrilled to open their recently relocated, beautifully-designed office in Kelowna, BC. Dr. Mark Honce graduated from dental school in 2001. After working with his father as an associate for many years, he took the opportunity to purchase the practice outright in 2010. His father had been a … Read more

Building Lasting Relationships: Strategies to Retain Patients Post Treatment

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Patient retention is a critical aspect of any healthcare practice. Beyond providing effective treatment, maintaining a strong, long-term relationship with patients is the key to their well-being and the success of your clinic. In this article, we’ll explore strategies to keep patients engaged and satisfied, preventing them from drifting away after their treatment is complete. … Read more

The Power of Psychological Safety

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The path to a profitable, productive, high-performance, and happy practice Psychological safety. This term largely refers to the perception of comfort that individuals have in freely being and expressing themselves without fear of repercussions and other negative responses to their self-expression.  In the workplace, psychologically-safe teams within organizations are not afraid of taking risks or challenging … Read more

What Makes a Successful Dental Practice in 2023?

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As the world evolves, so does dentistry. What were the most important aspects of running a successful practice years ago may have changed. Let’s do a check-in and look at the top three things that make a dental practice successful now, according to practising dentists. Good patient follow-up: Of course, you need patients to show … Read more

Chairside Chats: A Word With Dr. Maurice Asseraf

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Dr. Maurice Asseraf Centres Dentaires Lapointe, Quebec What is the one piece of technology you could not work without? The indispensable technology for my work is digital radiology. Instantaneous radiography yields a superior, more precise image quality, all without the need for toxic development agents harmful to both individuals and the environment. Digital radiology facilitates … Read more

To Delegate or Not to Delegate: That IS Still the Question!

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Welcome to the last category of management tasks that we will consider for delegation. Over the last 4 months, we have looked at how to delegate tasks in a way that ensures there is ongoing accountability. This is critical to your role as CEO as without that accountability you can never feel confident that you … Read more

Office Space: Cityplace Dental Group

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THE WHY: The Owner’s Story Cityplace Dental Group was purchased by a trio of principal dentists who met in dental school. Dr. Murad Zaman, Dr. Sunny Virdi, and Dr. Todd Honcharik often discussed their dream of partnering one day as practice owners. After graduating, they worked as associates in various parts of Rural Manitoba for … Read more

Cybersecurity: It’s Not Just for Big Corporations

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Cybersecurity is one of the biggest challenges of the 21st century. Cybercrime affects multinational corporations, small businesses like dental offices, and individuals. Technology is essential to our lives, so cybersecurity matters to ALL of us! Cybersecurity Awareness Month aims to raise awareness and empower individuals, teams, and businesses to protect and safeguard patient and employee … Read more

What to Do When Starting Your Own Dental Clinic

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Starting your own dental clinic is a significant step in any dentist’s career. It’s an opportunity to take control of your practice, provide personalized patient care, be your own boss, and build a thriving business. However, it’s not a decision to be taken lightly. There are numerous factors to consider and steps to take to … Read more

Chairside Chats: A Word With Dr. Sam Kherani

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Dr. Sam Kherani Chief Dental Officer at 123Dentist How do you measure success? I refer to the two important aspects: What steps or actions do you take to manage stress? Enjoying the outdoors (hiking, skiing, etc.), getting good sleep, and regular strength training and cardio are my favourite ways to manage stress. What is your … Read more

That Which You Delegate CAN be Delegated Again!

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Good news! We are coming close to the end of our series of blogs on creating accountability through delegation. Today, we will discuss the second last category I have for you. And after that, I will close it out with a few final comments. Last month, we took our CEO minds to those tasks where … Read more

Weekly Wisdom: How to Decrease Unscheduled Time at Your Practice

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Linda Anderson, Coach and Trainer with Heaps & Doyle, offers advice on how to decrease the amount of unscheduled time you have at your dental practice. The key here is case acceptance! Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!

Molar Meets Meth: Insurance Lessons for Dentists from “Breaking Bad”

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Breaking Bad fans are well-acquainted with Walter White’s drastic transformation from a high school chemistry teacher to a meth kingpin after his cancer diagnosis. Had Walter been properly insured, the entire plot of Breaking Bad would never have unfolded. This example paints a vivid picture for dentists on the importance of insurance in protecting themselves … Read more

The Importance of Staff Retention in Dental Offices: Why It Matters

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The number one concern for most dental practices in North America is keeping the office staffed with quality employees. Staffing is quickly becoming a national issue in modern dentistry, with over 90% of dental offices placing the greatest emphasis on staff retention and the happiness of current employees.  As the demand for quality oral healthcare … Read more

Top 5+ Things for New Dentists to Know About Starting Their Own Practice

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Congratulations! We know how excited you are to embark on your own practice. Due to rising prices, constrained supply, and an overall “seller’s market” for dental practices, choosing this fork in the road can make considerable practical sense . And take it from me, this path can be incredibly rewarding. There is nothing quite like … Read more

What’s On Your Tray?

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Keep Your Most Important Instrument Sharp with these Tips Where would we be if, suddenly, we could not communicate with each other? Life as we know it would grind to a halt – businesses could not run, traffic could not flow, and families and livelihoods and dreams would never be the same. Communication is the … Read more