The Power of Asking

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Communication is key if you want to develop long lasting relationships with your patients. Good communication can be accomplished by taking the time to speak with patients during their appointments and conducting follow-up phone calls. Using social media is also a new way to communicate. Once a relationship is formed with your patients, you may … Read more

Building Your Basics: Building Your Confidence

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Turning the page on August was particularly challenging this year. Let’s face it, as much as we cannot wait to see the end of 2020, the ease with which we enjoyed outdoor time during the summer was also a tremendous source of comfort. Fall and the coming winter are bringing higher levels of anxiety this … Read more

REBUILD: Is Your Practice Pandemic-Proof?

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We are approaching the last quarter of one of the most challenging years in history. Dentistry has finally reopened its doors for non-essential and elective care, while adapting the new operational standards. This new normal includes changes to the facility, training for team members, modifications to scheduling and the implementation of the COVID-19 contactless patient … Read more

Dentistry in the COVID Era: Beware of Blind Spots

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Dental practices worldwide have adapted and adopted new processes, protective measures and steps within the patient appointment to align with recommendations, mandates and regulations that experts are instructing to keep doctors, team and patients safe during this time of COVID-19. As practices reopen and begin seeing scheduled patients once again, the questions are beginning to … Read more

Office Space: Life Dentistry

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Life Dentistry is a new 6-operatory, 2,300- square-foot dental clinic located in southeast Edmonton. The partnership of Dr. Brett Shkopich and Dr. Saud Ahmad included a vision that was dynamic in colour with timeless architectural features for their first clinic build. Life dentistry looks to pair life balance with inspiration from nature and integrated technology … Read more

It’s Not Just About New Patients: Tips for Increasing Retention

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Not everyone will come back. It’s a simple fact that every business owner must come to terms with, but the percentage for dental practices is higher than many industries. According to some reports, an attrition rate above 20% is normal.1 Of course, that means it is higher in some offices and lower in others. Improving … Read more

3 Ways Technology Can Help Alleviate Anxiety in Dental Patients

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Fear of visiting the dental office is a problem faced by people all over the world. In a recent worldwide survey of 18,000 people, close to 61% of respondents said that they suffer from dental anxiety and fear. More often than not, this anxiety manifests as dental avoidance at a later time, which can lead … Read more

Weekly Wisdom: Finding Your Practice’s Personality

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  In the latest Weekly Wisdom video, Dr. Angela Mulrooney shares how to find your personality in your practice and why this is important!     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox each week!   Sponsored by  Carestream Dental offers solutions for dental practitioners, including 3D … Read more

Increasing Efficiency to Improve Productivity During COVID-19

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The CDC’s guidance for dental settings to minimize the risk of COVID-19 spread requires dental offices to thoroughly sterilize tools and disinfect operatory rooms between patients. The added time for these procedures means dental offices need to operate at a reduced capacity, seeing fewer patients. Given that every minute is vital for maximizing productivity, increasing … Read more

Weekly Wisdom: The Consent Process

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  In the latest Weekly Wisdom video, Dr. Mark Lin speaks about best practices when completing the consent process with patients.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox each week!   Sponsored by  Carestream Dental offers solutions for dental practitioners, including 3D imaging systems, panoramic … Read more

Teledentistry: The How-To Guide for Easy Implementation

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You have probably heard how Teledentistry can help you provide quality dental care for your patients and improve your dental practice long-term through a virtual platform. Although Teledentistry has many known benefits such as decreasing overhead costs, increasing revenue, and overcoming geographical barriers, a common problem remains that many Dental Professionals are unsure of how … Read more

Do You Need to Adjust Your Dental Marketing Strategy?

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Do you feel like the world has turned upside-down in the past few months? If so, you are not alone. Odds are, most of your patients – as well as fellow dentists – would agree. Even as most medical practices reopen for non-urgent care, it is far from a return to normal. From patient policies … Read more

Weekly Wisdom: Documentation for Healthcare Coaching

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  In this episode of Weekly Wisdom, Peter Barry returns to discuss the importance of keeping incubation notes for healthcare coaching.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox each week!   Sponsored by  Carestream Dental offers solutions for dental practitioners, including 3D imaging systems, panoramic … Read more

Accessible Care is Equal Care

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People with disabilities have a long history of unequal access to, and discrimination in, oral health and primary care, which has resulted in large health disparities between disabled individuals and their nondisabled peers – as well as poorer health outcomes. The primary causes for this are well known: healthcare facilities lack accessible medical diagnostic equipment, … Read more

Are Your Recovery Fundamentals in Order?

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By this time, our practices have been re-opened at various levels for a while now. We may be used to some of the new procedures we have had to adopt and which may be with us for a while. Still, looking over an empty waiting room while wondering how this will all work when winter … Read more

Breaking Up is Hard to Do: Ending the Employment Relationship

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No employment relationship lasts forever. Sometimes, employees leave of their own volition. People find other jobs, retire, or pass away. At other times, the employee is fired because they are incompetent, unmotivated or a thief. There can be sizeable financial implications to how an employee exits, and the purpose of this article is to assist … Read more

Dentistry is Back! RE-flect and RE-learn to RE-build

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Dentistry is finally back after a historical and unprecedented shutdown due to the COVID-19 pandemic. Transitions Group, whose mission was to remain open as an essential service to support dentistry through this pandemic, lived it for 100 days and nights building a live COVID-19 survival guide. We are proud of the camaraderie and collaboration that … Read more

Courageously Facing The Challenge Ahead

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Everyone will go through trying times – often alone. For the first time in many of our lives, we are collectively going through the same trying time – together. It has been fascinating to watch reactions to the evolving COVID-19 situation. Some reactions were completely unexpected and seemingly out of character. Some pulled relationships apart. … Read more