The Best Way to Heal with Our Hands

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Doesn’t it feel great when patients come in with pain and, like a magician, we use our trained hands to get them smiling again? How about when we cannot get the patient out of pain? What if the condition is outside of the scope of dentistry? Is it out of our hands? Sadly, this is … Read more

Weekly Wisdom: Privacy Issues for Dentists

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  In this episode of Weekly Wisdom, Josh Koziebrocki of Koziebrocki Law describes what dentists need to know when it comes to patient privacy and what they are responsible for.      Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!   Sponsored by The Institute … Read more

How To Write A Dental Blog and Make It Rank On Google

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Having an online presence boosts popularity and helps build the face of a business. To keep up with the competitors and promote your services in the market, it is pivotal to promote your business to a broad audience with online blogs and build trusting relationships with your potential customers. The style and type of blog … Read more

Chairside Chats: A Word With…Dr. Neil Vora

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Dr. Neil Vora Vivo Dental, Calgary, Alberta What is one thing you know now that you wish you had known at the start of your career? Dental treatment is for the patient, not for me. There have been, and still are, many times that I want to insist or convince someone of an ideal treatment, … Read more

Weekly Wisdom: How to Manage Difficult Situations at Your Practice

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  In this episode of Weekly Wisdom, Dr. Ramez Salti shares how to manage difficult situations at your dental office with effective communication.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!   Sponsored by The Institute for Dental Excellence (T.I.D.E.) is committed to … Read more

Is Your Dental Content Marketing Failing? This Could be the Reason

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One of the first things that a content marketer will want to know is your target audience. If your answer is “everyone,” you will likely have a problem. Why marketing to everyone means marketing to no one Amazon did not become the world’s largest retailer simply by making shopping convenient; it is also because of … Read more

Now That You Know You Need Cross-Training, What Comes Next?

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Last month, we discussed the importance of cross-training, particularly at a time when so many offices are struggling with shortages of team members. The question is how to do this effectively. The first thing I would suggest is make sure your team is involved in the process. Employees today do not respond well if they … Read more

Corporate Owned Life Insurance: Who Is the Actual Beneficiary?

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Who is the beneficiary of your corporate owned life insurance? A rather simple question but one that is often misunderstood. If one were to dust off one’s corporate owned life insurance contract you would see that the owner and beneficiary of the contract is your corporation. Why? Because of tax law rules dealing with taxable … Read more

Everyone Loses: New Hygienist vs. Dentist Court Cases

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Lawyers excepted, everyone lost. That’s my conclusion after reading two recent Ontario employment cases involving hygienists and dentists. Shelley Nicholas v. Dr. Edyta Witulska DPC, 2022 ONSC 2984 A dental hygienist (“Nicholas”) was employed part-time until she resigned in 2018. She had been employed from 1991 to 2011 with Dr. Michael Veer without a contract. … Read more

Surviving and Thriving in a Challenging Market

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Dentists have few ways to control or manage inflation. A major tool that dentists have to fight inflation is their ability to increase productivity and/or use money to buy tools that increase productivity/efficiencies. Dentists who upgrade and enhance their clinical skills may be able to bill more per hour. Dentists who buy tools such as … Read more

Set SMART Goals for Your Dental Marketing

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“Agoal without a plan is just a wish.” You have probably heard this famous quote by Antoine de Saint-Exupéry, often mentioned in motivational and self-help texts. However, it is equally applicable to most areas of business, including marketing your dental practice on social media. In fact, we can take it a step further. You need … Read more

Gulp! Preventing and Managing Accidental Ingestion and Aspiration in Dentistry

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In oral healthcare, ingestion or aspiration of foreign objects are significant iatrogenic events. These mishaps are by their very nature unexpected, and successful prevention and management are key to minimizing potential adverse consequences. While relatively rare, dental literature is filled with reports of ingested or aspirated dental burs, implant components, endodontic files, amalgam fragments, crowns, … Read more

Office Space: 14th Avenue Dentistry

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THE WHY: Owner’s story 14th Avenue Dentistry is located in the city of Markham, Ont., approximately 30 km northwest of downtown Toronto. Whether you are a resident, visitor or tourist, there is something for everyone to enjoy, see or do in this rapidly growing community. This thriving practice is owned and operated by the extraordinary … Read more

Create a Code of Commitments

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Even the best of us can lose our way in all the noise and hubbub of the day-to-day stresses. Establishing a code of commitments for the practice will help the entire team keep on track – even in stressful situations when the wheels fall off. A code of commitments is about having a preplanned game … Read more

Improve Patient Experience: 7 Proven Tips for Dental Clinics

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Did you know that 80% of patients will look for another clinic if you fail to provide a great patient experience and their expectations of convenience are not satisfied? That’s why it’s of an immense importance for dental clinics to strive at patient experience improvement. You might even have to reframe your work to satisfy … Read more

Weekly Wisdom: Implementing Systems and Making it Stick

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  In this episode of Weekly Wisdom, Karen Ergus discusses implementing systems at your practice and maintaining them.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!   Sponsored by The Institute for Dental Excellence (T.I.D.E.) is committed to providing its members with quality … Read more

Weekly Wisdom: How to Build an Office Culture

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  In this episode of Weekly Wisdom, Dr. Ramez Salti describes how he builds a strong office culture and how you can too!     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!   Sponsored by The Institute for Dental Excellence (T.I.D.E.) is committed to … Read more

Chairside Chats: A Word With…Dr. Bobby Birdi

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Dr. Bobby Birdi BC Perio, Vancouver and Coquitlam, BC What is one thing you know now that you wish you had known at the start of your career? I wish I had known the true power and knowledge associated with having a dental laboratory. We’ve had our own full service digital dental laboratory for the … Read more