The patients’ perspective

As dental healthcare professionals, we dedicate our career and lives to care for our patients, often becoming so engrossed in our clinical responsibilities that we take for granted their individual experiences as patients. Recently, I found myself on the other side of the medical equation as a patient undergoing an elective medical surgical procedure. This … Read more

7 Tips to a Successful Dental Patient Reactivation Campaign

Maintaining a steady flow of patients is essential for your dental practice’s growth and success. However, even the most dedicated practices can face the challenge of inactive patients who have fallen out of regular care. This is where a well-executed dental patient reactivation campaign can make a huge difference. In this guide, we’ll explore eight … Read more

Weekly Wisdom: How to Improve Patient Communication

Dr. Sanjukta Mohanta shares a few tips on improving communication and trust with patients as their dentist. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!

The Impact of Non-Verbal Cues in Practice Management

Effective communication is paramount in the intricate and complex domain of clinical practice management. It is essential for fostering trust among patients, promoting staff cohesion, and creating a positive practice atmosphere. While verbal communication is undoubtedly important, the significance of nonverbal cues, particularly body language, cannot be overstated. It is the unspoken language that can … Read more

When Dr. Google Joins the Consultation Room

The digital age has given patients unprecedented access to medical information. While this empowerment is valuable, it also introduces new challenges for physicians. Dealing with patients who come armed with their own “Google-diagnosed” insights can be tricky. In this article, we discuss strategies for doctors to navigate these situations with professionalism and efficacy, while fostering … Read more

Maxim Software Systems Unveils EngageB: A Patient Engagement Solution for Dental Clinics

Maxim Software Systems is thrilled to announce the launch of EngageB, a groundbreaking web application designed to transform patient engagement in dental clinics. EngageB represents a significant leap forward in patient communication and relationship management. This autonomous solution empowers dental clinics to automate the entire patient engagement process, revolutionizing the way they interact with their … Read more

The Most Important Thing We Can Do for Our Patients

I used to have nightmares that my teeth were falling out of my mouth. Then I would wake up, rush to the mirror, and count my teeth. I would say to myself, “Yup, all still there. I guess that perio patient is still on my mind.” I haven’t had that nightmare in a while. Maybe … Read more

5 Ways to Keep Up with Clients’ Changing Expectations

Things have changed since March 2020 in many respects. The way we practice, the way we communicate with our clients, and what is expected of us as dental professionals has also changed – are you doing enough to keep up? We need to look at what our clients need and how we can best serve … Read more

Weekly Wisdom: Tips for Treating Pediatric Patients

  In this episode of Weekly Wisdom, Dr. Sanj Mohanta shares her tips for treating pediatric patients.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!  

Henry Schein One Releases PhoneSight Internet Phone Solution to Improve Patient Communication

New VoIP Phone Solution Integrates with Patient Communication Software for a Seamless Front Desk Workflow and Enhanced Patient Experience Henry Schein One announced today the availability of PhoneSight, a voice over internet protocol (VoIP) solution that integrates with Henry Schein One patient communication software Dentrix Patient Engage, Demandforce, and Lighthouse, to help dental teams streamline … Read more

Weekly Wisdom: Turning Compliant Patients into Committed Partners

  In this week’s Weekly Wisdom video, Peter Barry discusses why it’s beneficial to help patients better understand what’s happening in their mouths before offering solutions.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!  

Weekly Wisdom: The Language of Value Creation

  Do you struggle with what to say when patients complain about the cost of procedures? Peter Barry shares some strategies for helping patients understand the value of your work in today’s Weekly Wisdom video.     Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week! … Read more