The concept of mise en place (everything in its place), a modus operandi conceived and perfected in gourmet restaurants, could significantly improve the quality and consistency of the treatment and patient experience provided in dental offices. Those who recognize mise en place as a process and method of preparing high-quality meals in restaurant kitchens might … Read more
THE WHY: Owner’s story Dr. Luc Ducharme’s professional journey began at an early age. He vividly recalls being interested in becoming a dentist at the tender age of 7. On his path to professional excellence, he is proud to have had the exceptional guidance and experienced mentorship of Dr. Walker – a wonderful dentist, successful … Read more
Doesn’t it feel great when patients come in with pain and, like a magician, we use our trained hands to get them smiling again? How about when we cannot get the patient out of pain? What if the condition is outside of the scope of dentistry? Is it out of our hands? Sadly, this is … Read more
Who is the beneficiary of your corporate owned life insurance? A rather simple question but one that is often misunderstood. If one were to dust off one’s corporate owned life insurance contract you would see that the owner and beneficiary of the contract is your corporation. Why? Because of tax law rules dealing with taxable … Read more
Lawyers excepted, everyone lost. That’s my conclusion after reading two recent Ontario employment cases involving hygienists and dentists. Shelley Nicholas v. Dr. Edyta Witulska DPC, 2022 ONSC 2984 A dental hygienist (“Nicholas”) was employed part-time until she resigned in 2018. She had been employed from 1991 to 2011 with Dr. Michael Veer without a contract. … Read more
Dentists have few ways to control or manage inflation. A major tool that dentists have to fight inflation is their ability to increase productivity and/or use money to buy tools that increase productivity/efficiencies. Dentists who upgrade and enhance their clinical skills may be able to bill more per hour. Dentists who buy tools such as … Read more
“Agoal without a plan is just a wish.” You have probably heard this famous quote by Antoine de Saint-Exupéry, often mentioned in motivational and self-help texts. However, it is equally applicable to most areas of business, including marketing your dental practice on social media. In fact, we can take it a step further. You need … Read more
In oral healthcare, ingestion or aspiration of foreign objects are significant iatrogenic events. These mishaps are by their very nature unexpected, and successful prevention and management are key to minimizing potential adverse consequences. While relatively rare, dental literature is filled with reports of ingested or aspirated dental burs, implant components, endodontic files, amalgam fragments, crowns, … Read more
THE WHY: Owner’s story 14th Avenue Dentistry is located in the city of Markham, Ont., approximately 30 km northwest of downtown Toronto. Whether you are a resident, visitor or tourist, there is something for everyone to enjoy, see or do in this rapidly growing community. This thriving practice is owned and operated by the extraordinary … Read more
Even the best of us can lose our way in all the noise and hubbub of the day-to-day stresses. Establishing a code of commitments for the practice will help the entire team keep on track – even in stressful situations when the wheels fall off. A code of commitments is about having a preplanned game … Read more
Sint Maarten. My Island Bride. I Crave Your Curves: Hillside, Bays and Beaches, Narrow, Wide. Some Parts Raw. Some Gentrified. Your Warm Embrace, Sunnyside Let’s me Hike or Bike, Mountainside. Swim or Sail, Race or Ride. While Gentle Breeze Makes Heat Subside. Statehood-wise, a Great Divide: French – to the North; Dutch – South-side. But When … Read more
As a dentist, when you are prepping a dental crown or undertaking a dental filling, you would always follow a diligent process, right? However, the same diligence is usually not followed when you are hiring dental staff for your clinic. This is despite the fact that a bad hire can turn out to be extremely … Read more
Commercial air travel is safer with every passing decade.1 Advancements in mechanical, operational, and technological design contribute to an ongoing trend in risk reduction of mortality in the airline industry. That risk is now approximately 1 in 8 million passengers.1 Regardless of how small a given risk, it behooves any industry to continually strive to … Read more
At first, it might seem easy to keep your dental practice’s social profiles active and interesting. After all, we all find time for social media in our off hours and idle moments. However, social media marketing is quite different. It involves setting goals, developing strategies, and creating a cohesive plan involving all channels. To make … Read more
Many of us want to incorporate healthier habits into our lifestyles, but the mere thought of a wellness routine is daunting. You floss, you brush, you exercise, and think to yourself, “there are only so many hours in the day!” I recently read a great article by Jamie Millar about this very topic, and I’ll … Read more
THE WHY: Owner’s story Essex Family Dental opened its doors in 2016. Essex is a growing community located in the heart of Windsor, Ont., a city situated on the south bank of the Detroit River directly across from Detroit, Michigan. The city prides itself on safety, accessibility, affordability and fun, and is a leader in … Read more
Each new grad enters the world of private practice with dreams and visions of maintaining that fresh and vital feeling of importance. As dental professionals, we are excited to deliver great dental healthcare experiences to happy, appreciative patients that value what we can do for them. Then, as patients arrive, the realities of private practice … Read more
In the past two years, the strain of the pandemic has caused dental teams across the country to re-evaluate processes – a challenge at the best of times but essential to providing optimal patient care and maintaining practice production through a crisis. Practices that have succeeded during this challenging time share some key commonalities: clear … Read more
In the era of remote work, flexibility is vital. For some businesses, that means investing in a free phone number so that employees can work from home while customers can still call them anywhere, free of charge. For others, instead of hiring human agents to work in different time zones, AI chatbots can be a … Read more
Recently, I watched a crew team practice at Nathan Benderson Park in Sarasota, FL. As I watched the team glide effortlessly across the lake, I made three observations. First, I noticed their boat. It had a beautiful wood interior; the outside was shiny and spotless. Next, I noticed the leadership of the coxswain and how … Read more