Paid

Patient-Centred Care, Soft Skills and Good Business

Patient-Centred Care

Health care administration has evolved drastically in the last generation, and the expectations about how health care providers communicate with patients ranks among the biggest of these changes. Numerous studies have shown that patient satisfaction depends upon the attitude that dentists and doctors bring to their work, while others have tied treatment outcomes to the … Read more

Design 911: State Your Emergency

So you have gone through dental school, have been the top student in your year, outperformed your peers in almost any field of activity you have undertaken; you are smart, driven and capable, but you suddenly feel lost and helpless when considering your first, second or maybe tenth office construction project. If this scenario sounds … Read more

Accolade Dental: The Sunny Side of Yorkville

Practice Design

As a Design firm, it is quite remarkable to run into a client that has the wherewithal and fortitude for bold decisions in the conception of a new practice. From the very first meeting with Dr. Jack Slome, we at De Style Design knew, that the outcome of our collaboration on this project will be … Read more

How We Vindicated a Falsely Accused Dentist…

OHO-CourtCase-main alternate text for this image

…and Why You Should Thank Him   Michele Lancia was a 48-year-old, generously-paid Restorative Dental Hygienist. She worked for Park Dentistry for eight years (after 11 prior years for the dentist from whom Allen Park bought the practice). When she quit, she was receiving $59 per hour1, and 200 hours of paid vacation time annually. … Read more

Mental Illness is Not a Personal Failure

Mental Illness

The best way to grab your attention for this editorial is to simply begin with the facts. One in three Canadians will experience a mental illness or substance abuse disorder in their lifetime. By the time Canadians reach 40 years of age, one in two have—or have had—a mental illness. Over 4,000 Canadians per year … Read more

Caring For Your Commercial Lease

Commercial Lease

You have successfully negotiated a Lease for your Practice, but that does not mean that you can just put it away and forget about it. Your Lease and your relationship with your Landlord require care and attention throughout the term of your Lease and particularly at certain critical milestones. As a practice owner and commercial … Read more

Let’s Face It, Patients are Consumers

Patients are Consumers

Recognizing a recent shift in the way patients engage with their healthcare providers should play a significant role in the future success of any individual private medical practice, especially dentistry. The old adage that a patient will merely follow the advice and recommendations of their healthcare providers is no longer relevant. This shift in patient … Read more

Dentistry and Patient Financing: A New Paradigm in Patient Care

Patient Care

Dentistry has long been a dynamic industry defined by ever-evolving technologies and trends. Managing to stay abreast with the latest treatments, technologies and practice management ideologies can be a full-time job. All too often the adoption of new technologies, designed to increase efficiency and to simplify processes for your practice, seem to have the opposite … Read more

Top Lease Renewal Tips: Avoiding Dental Lease Provision Pitfalls!

Dental Lease

Picture yourself about to begin the process of renegotiating your dental office lease with your landlord. It seems straightforward enough, right? You are going to propose a decrease in rent because your dental colleague next door is paying $2 less per square foot than you – now, this just doesn’t seem fair! You believe you … Read more

Giving Back in National Oral Health Month

Oral Health Office Benefits of Giving Back 1920×1080 alternate text for this image

Dr. Gary Glassman, endodontist, dentalcorp’s Chief Dental Officer, and Oral Health’s editorial board member, outlines the importance of giving back. Whether it’s globally, locally or within your own practice, the impact will benefit the community and you.

Luks Orthodontics

OfficeDesign-Feature alternate text for this image

After 40 years of tenancy in a fifth-floor suite at the building on the north-west corner of Yonge and Lawrence, Luks Orthodontics, moved operations, a stone’s throw away, into a new modern store front space on Yonge Street just south of Lawrence Avenue. While it was difficult to leave the comfort of our corner office … Read more

Investment Rules for a Successful Retirement

Retirement

We are still in the first quarter of 2018 and already we’ve seen enough stomach churning volatility in the stock markets to last the whole year. The month of January was euphoric, with both the Canadian and US market indexes hitting new highs. Then February crashed the party, sending stocks tumbling very hard and very … Read more

Call Intelligence

Call Intelligence

As the marketer of a Canadian dental practice, you naturally want to know why prospective patients call. However, this information doesn’t quite go far enough. You need data that you can act on as well. Before Call Intelligence, it was difficult to track the journey of people who found a business by using both the … Read more

When Marketing Goes Wrong: Four Fatal Mistakes to Avoid

Marketing Mistakes

You probably know that time and money spent marketing your dental practice is one of the wisest investments you’ll ever make – if it is effective. However, these marketing missteps can render your efforts ineffective, or worse.   Legal and Regulatory Violations When most marketers discuss “rules,” they are referring to Google requirements, social media … Read more

Marketing 101: Back to the Basics

Marketing

As you go about your day-to-day, you probably notice the multitude of dental offices, seemingly on every corner. Do you often find yourself wondering how they all survive? Maybe, you conclude, it all comes down to fantastic marketing strategy, each office figuring out how to uniquely brand and stand apart from the competition. Would it … Read more

Empowerment + Teamwork = GOLD

Teamwork

As I sit at my desk writing this month’s editorial, I can’t help but be slightly distracted by the 2018 Winter Olympics and keeping an eye on where Team Canada sits in the standings. I’m willing to admit that I’ve been glued to my TV this past week watching my favourite figure skaters climb (or … Read more

Digital Marketing 101

Oral Health Office alternate text for this image

Julia Croll, Vice President, Marketing, explains best practices of digital marketing to increase your practice’s success.

Individual Pension Plans – Back in the Spotlight

Individual Pension Plans

This past July, the federal government introduced proposals to overhaul the tax rules affecting active private corporations (including dentistry professional corporations and technical services corporations). Since the summer announcement, the government has faced increasing opposition from farmers, professionals and small business owners across the country. As a result, they have backed away from some of … Read more