Dentistry has evolved dramatically for decades due to computers, telecommunications, and various digital equipment interconnection. The days of one-write systems, film-based X-rays, and even fileservers and backup drives will soon be relics of the past. The term Digital Transformation encapsulates the ongoing migration from analog to digital systems. It is best defined as using digital … Read more
You may already be familiar with web stories; they are a more recent phenomenon making significant strides as a successful marketing tool and are now growing in popularity. Since they provide information in small, easy-to-digest doses, they can be effectively used by dental offices to market their services to new and existing patients in the … Read more
Several years ago, I read an article published in a popular magazine by a patient who was denouncing the endodontist who had just treated them. After a quick computer search of my patients’ files, I was relieved when it was apparent that this was not my patient. However, I reread the article several times hoping … Read more
THE WHY: Owner’s story Dr. Jordan Sanders is the proud owner of Knox Mountain Dentistry, which opened its doors in Kelowna, BC, in 2021. The space was designed and built according to his overall tastes and philosophies. Seven beautiful operatories are well laid out within the 2700 sq. ft facility. With the support of his … Read more
The current rate of inflation in Canada is 6.9%. Food prices in Canada jumped by 10.3% compared to September 2022. A 2023 Salary Projection Survey published by LifeWorks, a company focused on health and well-being, predicts salaries to rise by only 3.93%. In addition, economists predict that we are heading for a recession. With the … Read more
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You may not know this, but the Federation of Canadian Dental Students Associations (“FCDSA”) will be holding its bi-annual conference in Montreal on January 13 and 14. Yes, we are that close to January! This event will provide current dental students an opportunity to hear from speakers about preparing for those anxious moments as they … Read more
Devil! Devil! Come And Play. Emancipated. But Drag the Chain. Let Blackened Blood Fill Your Vein. Escape From Thought. Go Insane. On with the Horns! Masquerade! Now Rise Like Ash of Burned Cane. – Rise Like Ash of Burned Cane – Floating High. Beyond Terrain. Over Clouds to the Astral Plane. Where Rivers o’ Rum … Read more
We wear many hats in our daily practice – doctor, artist, engineer and therapist to name a few. Under all those hats we are always thinking: how can I make this better? How can I make this faster? How can I make this more comfortable? To answer all of these questions and steer our patients … Read more
If you want the phone to ring more often in your dental office, your waiting room to be full, and your treatment chair occupied all the time, you are not alone. This is precisely what every dentist wants. However, if you are one of several dentists operating in the same area, it may not be … Read more
Because of the special relationship that exists between a healthcare provider and a patient, dental practices must be dedicated to the well-being of their patients. The duty of healthcare providers obligates the entire dental office team to treat patients with dignity. Unlike the transactional relationships that may exist in non-healthcare retail sectors, clinicians and team … Read more
THE WHY: Owner’s story Dr. Wenyi Yuan started his career as a vaccine research scientist. At the age of 29, he decided to follow his heart by shifting career directions and enrolling in dental school at U of T. During dental school he would often envision opening his dream start up practice – a uniquely … Read more
Many are asking great questions about corporate buyers and the effects of the rising interest rates and inflation on practice values. The market continues to expand as corporate buyers, like traditional ones, see the value in healthcare. I may sound like a broken record, especially now that we are two years past those initial dark … Read more
Every dentist aims to please by providing their patients with optimal treatment outcomes. This dedication to success can sometimes lead a dentist to offer patients a guarantee (a promise of a satisfactory outcome) or a warranty (a time-limited agreement to replace, repair or refund a defect in material or workmanship). Other dentists may feel obligated … Read more
Fraud is on the rise now more than ever in the dental industry. Usually, seven percent of dentists’ monthly revenue is embezzled, and it happens to two-thirds of all dentists, so don’t ever think it can’t happen to you. Dentists are at high risk because they are usually in the operatory all day, generating revenue … Read more
Our limited time becomes increasingly apparent the further on we progress in our careers. Yet it can become an abstraction when a large offer to purchase your practice is being placed in front of you over the course of a compelling sales pitch that can sometimes be months or even years in the making. The … Read more
Earned media, particularly mentions in the news, is probably the best brand exposure that your dental practice can get. Research has shown that earned media has a much greater influence on lead conversion than other brand exposure, potentially leading to nearly ten times as many new sales as blog posts. A downside to earned media is … Read more
Did you know that the price of a box of mac and cheese was about $0.99 before COVID and is now $2.50? The price of gas has gone up and down and up beyond anything we could have anticipated. And there you have it – the inflation of food prices and gas is happening and … Read more
A new patient walks into your practice. They’re in their early twenties, and generally healthy. After reporting their medical history, which reveals struggles with mental health, they tell you, “I’m not happy with my smile. I want white crowns on my teeth. My grandfather recently died and left me $40,000.” Your clinical evaluation notes healthy … Read more
THE WHY: Owner’s story Over the span of a 32-year dental career, Dr. Craig Siemens has transitioned his career through various practice settings. He owned and operated three offices in North Vancouver, eventually selling his final practice and moving to Victoria in 2012, around the mid-stage of his career. At that point, he had decided … Read more
I think I might be getting old (I am almost a senior!). Time passes quickly and with age comes reflection. What I have learned from my journey is that most people view their lives in two possible universes as it relates to their retirement. The first universe deals with exposure and risk management. The second … Read more