Skill elasticity: The most important trait in a modern dental team

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You know your office could be doing better. It’s not that things are that bad. But intuitively, you have that nagging feeling that there is room for improvement. So, you decide to do your homework, conduct your research. Maybe you attend a continuing education lecture on improving your business operations. Or perhaps you find some … Read more

The generational divide

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Don’t just fit your patient into an appointment; adjust the appointment for your patient. This sentiment is relevant not just for the clinical aspects of an appointment but also the administration side. Most dental offices have a patient base that varies demographically, and often the different generations have different preferences. When we asked patients how … Read more

Canada’s 2025 federal election: What dentists need to know

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The recent federal election in Canada resulted in a Liberal minority government under Prime Minister Mark Carney. For Canadian dental professionals—including dentists, practice owners, and industry executives—this political shift brings significant implications that require careful consideration. Understanding how these policy changes will influence the dental sector is essential for strategic business and financial planning. Economic … Read more

Managing your time for productivity, success, and happiness | Weekly Wisdom

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Have you engineered your schedule to maximize productivity? Peter Barry, a practice success coach, shares a few tips for managing your time at the office for a productive and successful day for you and your team. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!

If they can compare you, they can replace you

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Why most dentists have become a commodity in an economy where patients shop for dental care using their own system for buying I’ve been in this industry long enough to know that absolutely nothing has changed in how dentists market to attract new patients to their practices. The patients who pay, stay and refer. You … Read more

Hockey lessons in leadership: How Canadian is that?

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I recently listened to a conversation on my local sports radio station that was highly relevant to the world of dentistry. The discussion was about the state of the New York Rangers. Last year, the Rangers had the best record in the regular season. They followed that up with a long playoff run, losing the … Read more

How do your CDCP patients really feel?

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Now that the Canadian Dental Care Plan (CDCP) has been in place for about a year, both patients and dentists have had time to form opinions on how the program is working. Among CDCP patients surveyed, 95% expressed an overall positive view of the plan. Despite ongoing discussions between the dental profession and the federal … Read more

Beyond the drill: How data-driven strategies can elevate your practice

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In the world of dentistry, clinical expertise is essential—but it’s not enough. Today’s most successful dental hygienists understand that business acumen, data-driven decision-making, and strategic growth are just as critical as the quality of care they provide. Key Performance Indicators (KPIs) serve as the x-rays of your clinical practice and the dental practice, revealing what’s … Read more

Thinking of retiring? You need to plan ahead

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Take the (fictitious) case of established dentist Dr. Emily Smith. She read some articles and heard through colleagues and professional presenters that it takes between 2 to 3 years of planning to have a smooth sale. Why so long? Because it takes time for any selling dentist to make sure: (i) the practice is in … Read more

Tariffs – What to do as a dental professional in Canada?

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Tariffs present challenges and opportunities. Rather than waste time worrying about when and how much tariffs will be, consider the following actions which will help to improve your practice’s financial health. 1) Buy real estate, specifically your own dental building, especially if there is a real estate crash due to a recession. This will enhance your … Read more

Congratulations! You’re the New Office Manager! Now What?

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Congratulations! This is incredible news. Your passion and pride in what you do in the healthcare field is truly being rewarded. Perhaps you were an excellent hygienist…a phenomenal dental assistant…a top-notch admin team member providing your clinicians with first rate support. And today…your journey as a new office manager begins! This is your chance to … Read more

Betterment Begins With Attitude

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You want the best for yourself and your practice, but the first step toward getting there is developing the right mindset. Have you ever wondered what it takes to make it to the very top in dentistry? I’m not talking about being a great clinician and having a good practice, but really having it all: … Read more

Five Ways to Positively Impact Practice Revenue

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Every dental practice has key engines that drive and determine practice health, stability and longevity. These engines include building and maintaining a strong and thriving patient base, generating consistent and predictable revenue, efficiently managing expenses, and fostering effective communication. Ultimately, the goal of every successful dental practice is to provide patients with an exceptional experience … Read more

Hu-Friedy Launches AdvantaClear™ Surface Disinfectant Product Line

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Hu-Friedy, the 100-year-old global leader in the manufacturing of dental instruments and products, today announced the latest offering in their line of infection control products – AdvantaClear Surface Disinfectant. Available as wipes, liquid, or spray, AdvantaClear features a one-minute kill time for 30 of the most common pathogens, including HIV-1, HBV, HCV, MRSA, Influenza A … Read more

Potential New Tax Changes

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Is this the end of professional corporations? It’s been over a decade since the government allowed non-dentist family members to become shareholders of a dentistry professional corporation (DPC). Just as the government gives, it can also take away. The introduction of new sweeping tax changes is causing frustration among many dentists and essentially reverses many … Read more

Planning for Peak Performance

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You don’t approach a cosmetic case with the intention of creating a smile that looks “okay,” or design a crown to fit “good enough.” Why should you settle for a profit margin that is “okay,” or practice growth that is “good enough?” The answer is that you shouldn’t, and you don’t have to. You can … Read more