Dentists should prioritize ‘good communication’ to resolve patient disputes, including online reviews 

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While online reviews influence where people spend their money, dentists should focus on effective communication to resolve disputes directly with patients—including those who leave negative feedback online, says a lawyer.  Toronto-based lawyer Josh Koziebrocki, who specializes in defending dentists, spoke out following a recent lawsuit. “Dentists should make efforts to resolve disputes with patients through … Read more