Did you set any goals or New Year resolutions? Did you feel that by the time 2020 arrived you would have achieved or accomplished certain things? Have you reflected on why you have or haven’t succeeded? When the New Year rolls around, I always find it’s a time I catch myself reflecting on the year … Read more
Welcome to September! After what we hope was a great summer for you, it is time now to look ahead to the future. The first step is always to see how your practice has performed thus far in 2019 with a view to a great push in the final quarter. Then you need to focus … Read more
When you look around your office, tell me what you see. We all know that first impressions matter and creating a positive patient experience can start with the first impressions created by visual cues from our surroundings. So it is important to take the challenging step of seeing the impression your office creates not only … Read more