In many dental offices, particularly smaller practices, the role of human resources might be overlooked due to a focus on clinical duties and a lack of familiarity with the strategic benefits of HR management. However, with increasing regulatory demands and the complexities of staff recruitment and retention, the need for dedicated HR expertise is becoming … Read more
Human resources (HR) can encompass a myriad of elements that build, support and drive the employment experience within an organization. From employee engagement to training and performance management, HR can be a creative and strategic partner in making your business thrive. However, and while not seemingly as exciting or sexy, one of the key elements … Read more
What are human resources? The first thing you may think of is a corporate department who hires, fires, pushes paperwork and manages payroll. Perhaps you associate this role as the “rule maker” or a department that only has a place within a larger, corporate environment. However, human resources is so much more. And yes, it … Read more
It has long been suggested that engaged team members are more productive within—and loyal to—their organizations. Team engagement is a critical driver for practice success. Engaged team members are not just satisfied with their jobs, they are energized by them. Despite these benefits, many of us fall short on engaging our employees or find ourselves … Read more
Picture working in this environment: Your entire team, led by the office manager, has conspired against you. At lunch time, there is never a chair at the table for you. Sometimes, the lunch you have prepared has been thrown out and you are left hungry for the rest of the day! When team social events … Read more
Now that one month of the year is behind us, I hope you are on your way to making any of the necessary changes to your practice that you feel will help improve your patient care and financial performance in 2019. One of the obstacles you may be facing in making these changes is that … Read more
The most important task your office will ever undertake is the hiring of great team members to join you in growing your practice and serving your patients. Hiring new team members is an exciting opportunity but it also often comes with big challenges; especially if you are wanting to attract the A-Players everyone wants. Finding … Read more
Describing a toxic work environment fuelled by bullying and favouritism, more than two dozen current and former staff and executives of the province’s dental regulator have been waging a quiet war against their leadership. In response, lawyers for the Royal College of Dental Surgeons of Ontario and its top executive — registrar Irwin Fefergrad — … Read more
Christy Theobald, Manager of Talent and Process for dentalcorp, gives industry tips on Finding Your Top Talent, Questions to Ask and more to ensure you’re hiring the best fit for your practice.
Dr. Sylvia Ha purchased a practice, and, like many dentists in that situation, she inherited the staff. As is also, unfortunately, still quite common in the dental industry, none of the staff had written contracts. Dr. Ha maintained that status quo initially, but on the advice of her accountant and peers, she sought out specialized … Read more
You probably aren’t looking to return to school anytime soon, but as dental professionals across the world know all too well, attending continuing education courses is essential to your growth as both a practitioner and business owner. 38.1 per cent of Canadian dentists* are interested in attending a CE course on running a small business. … Read more
A West Des Moines dentist has agreed not to be alone with female patients while state regulators decide what to do about allegations he made lewd remarks and advances to women in his office. The Iowa Dental Board alleges dentist Phelan Thomas “has demonstrated a pattern of making improper remarks to and exhibiting inappropriate behavior with … Read more
Congratulations on finishing dental school and waiting for your license to become active! Do you have a career plan set in motion or are you just beginning to test the waters and see what the booming market has to offer? If you are already assisting in private practice, you have some advantages in comparison to … Read more
Legalized pot is coming just in time for Hallowe’en and it could be scary for your practice if you’re not ready! Welcome back from the lazy days of summer! Getting back into gear for end of the year can be a mix of excitement and challenge. Sometimes, the challenge is turning our attention to events … Read more
Former employees of Dr. Clint Herzog say they haven’t seen a paycheck after the FLOSS Dental on Brodie Lane closed. Latisha Hines says Dr. Clint Herzog owes her money, more than a thousand dollars. The dental assistant used to work at FLOSS Dental but says she walked out when the paychecks stopped. “I’m mad. If it … Read more
Back in the day, when dentists weren’t even using gloves while treating patients, running a clinic was way simpler. It was less stressful as well. So many veteran dentists tell me they are grateful and lucky to be retiring soon – so they do not need to deal with the scrutiny clinics and owners are … Read more
Hiring the right employee is crucial for any business. In today’s postmodern world you can see turmoil and dramatic changes taking place. These are increasing in diversity, increase in consumerism, globalization, mobility of workers, decline of nuclear family and increased access to information. Boundaries and distinctions have become blurred. Because of these modern practices managing … Read more