The ebb and flow of staff has always existed. Babies are born, people move cross-country, practices downsize, and often the grass is simply just greener elsewhere. But never, ever has it been like we have experienced for the last two years due to the COVID-19 pandemic. Revolving door syndrome Many practice owners are describing the … Read more
Being a boss is hard! Ask any business owner in any industry the most challenging aspect of running a business and they will all give you the same answer: people. As dentists, our focus is on seeing patients and we can easily overlook the most important aspect of being a hands-on business owner, which is … Read more
Organizing the Organization A team that performs well is a team that is organized. In a busy dental office, is there time to organize the organization? Professional and personal lives alike, one must make the time. An office with well-polished systems and a high-performance team that can make things happen through the thick and thin … Read more
We know the pandemic has had a profound impact on the dental profession. Hygiene, in particular, has been hit hard, with a number of hygienists seeing it as a sign to change careers. The resulting labour market has seen dentists jumping over each other, pushing salaries ever higher to make sure they had someone—anyone—available to … Read more
Do you meet with your office manager on a regular basis? Michelle Podulsky from Unleashing Dentistry shares how important these weekly check-ins can be in this episode of Weekly Wisdom. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Employee turnover can cost as much as 200% of the annual salary of a departing staff member, reports BDCCanada, yet approximately 49% of Canadians are “seriously considering leaving” their current place of employment. According to the 11th annual Hays Salary Guide, the highest rates of workers who are thinking of leaving their current job are … Read more
Michelle Podulsky joins Weekly Wisdom to express how you can keep your team members happy at your dental office. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
You have dramatically increased salaries…you offered thousands of dollars as a signing bonus…and now, you are spinning the wheel yet again…waiting to see if you will still have all your employees at work today. Welcome to the world of employee roulette! If you get through this round, you can choose to do it all over … Read more
Now in its fourth year, the annual Leaders in Practice awards celebrate oral care professionals who are passionate about providing optimal patient care and making a difference in the lives of Canadians. This is an industry-wide program designed to recognize the contributions of individuals across all roles in the practice. 2021 winners will receive up … Read more
We hire fabulous, superstar team members who are: Happy to come to work and passionate about their career; Connected and loyal to the practice; Excited to learn new things to drive long-term success; Measure their success based on the team and practice success. Sadly, over time, we often start to notice a change in their … Read more
As a dental practice owner, your primary focus will always be to provide patients the best dental service possible. Whether you’re a general dentist or specializing in emergency dental services, you want your patients to have a great experience under your care so that they’ll come back whenever they need your expertise. However, getting them … Read more
Weekly Wisdom: Dr. Angela Mulrooney tells us how to simplify your practice to create a less chaotic and better functioning environment for your team! Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox each week!
Good people are so hard to find!” “There are no good candidates out there.” “All the best ones are taken.” Do any of these hiring frustrations sound familiar? This has long been a common lament of hiring managers and dental office owners, and layering the COVID pandemic environment onto the situation has caused a historic … Read more
Peter Barry discusses how to utilize individual skills to develop an unstoppable team within your dental practice in episode 3 of Weekly Wisdom. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox each week! Sponsored by Carestream Dental offers solutions for dental practitioners, including 3D imaging systems, panoramic … Read more
After a very successful inaugural year with over 15,000 votes from across the country, the second annual Leaders in Practice awards program is now accepting nominations! Leaders in Practice recognizes dental care professionals who are passionate about providing optimal patient care and making a difference in the lives of Canadians. The program encourages individuals across … Read more
When it comes to experience around treatment centers, Dentsply Sirona can look back at a proven, long-standing history in the dental industry. But there is also another way of looking at experience: the high quality that turns a dental treatment into a first-class experience for both – the patient and the dental team. These two … Read more
In honour of Dental Assistants Recognition Week, I’d like to take this opportunity to delve deeper into the integral function of the Dental Assistant. As a former Dental Assistant myself, I am deeply familiar with the multi-dimensionality of the role; yet many clinicians fail to understand its complexity and the tremendous value it brings to … Read more
Success is walking from failure to failure with no loss of enthusiasm – Winston Churchill This past February, Oral Health was invited to Henry Schein’s National Sales Meeting at the Scotiabank Convention Centre in Niagara Falls, Ontario – and it did not disappoint. On the opening night, the hockey themed event kicked off with more … Read more
In the day-to-day rush and routine of running a dental practice it can be difficult to pause and appreciate the value your staff bring not only to your office, but your patients’ experiences. We recently surveyed 1,000 dental patients from across Canada and they agree: your staff are important. Nearly one third of patients said … Read more
Now that one month of the year is behind us, I hope you are on your way to making any of the necessary changes to your practice that you feel will help improve your patient care and financial performance in 2019. One of the obstacles you may be facing in making these changes is that … Read more