In November, we focused on delegating tasks to team members and holding them accountable. As a dental CEO, you simply cannot do it all. You need to entrust some vital tasks to your team. And as we head into the holiday season, a time of year intended to spoil our family members, it seems appropriate … Read more
THE CHALLENGE: Bringing together a group of team members representing different educational backgrounds, clinical experiences, patient care philosophies, and work ethics to provide a consistent standard of care. THE SOLUTION: Team alignment! If your practice suffers from conflicting diagnoses, misguided treatment planning, or inconsistent client service, chances are you need alignment. The good news is … Read more
In October, we discussed how some people simply are not happy practising dentistry. Making a few tweaks at the fringes will not change things. They just do not find dentistry fulfilling and may even consider it exceedingly stressful. They need to find an alternative career. Others love being in the clinic! It gives them an … Read more
What Does The Science Say? Google has taken some deep dives into what makes for a great team member and has also conducted research into the attributes of effective teams. In 2012, Google conducted a well-known study called Project Aristotle, which sought to understand the characteristics of high-performing teams, and the results were surprising. Teams … Read more
Were you aware that 75% of Canadians want their employers to address workplace mental health? There’s no doubt that the world’s views on mental illness have come a long way, but the general workforce still thinks that organizations have further to go. But it’s not just the will of the people that should make you … Read more
Fraud is on the rise now more than ever in the dental industry. Usually, seven percent of dentists’ monthly revenue is embezzled, and it happens to two-thirds of all dentists, so don’t ever think it can’t happen to you. Dentists are at high risk because they are usually in the operatory all day, generating revenue … Read more
In this episode of Weekly Wisdom, Karen Ergus discusses the importance of making a positive attitude in your work environment. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
In this episode of Weekly Wisdom, Dr. Ramez Salti discusses how to craft the best patient experience. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
The biggest issue facing our industry is hiring (ADA, 2021). If there has been one big takeaway from the pandemic, it has been that we are all looking for a better balance in our lives. We are all reflecting on our careers and homelife, and identifying what is important to us. In a recent survey, … Read more
Last month, we discussed the importance of cross-training, particularly at a time when so many offices are struggling with shortages of team members. The question is how to do this effectively. The first thing I would suggest is make sure your team is involved in the process. Employees today do not respond well if they … Read more
In this episode of Weekly Wisdom, Dr. Ramez Salti describes how he builds a strong office culture and how you can too! Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week! Sponsored by The Institute for Dental Excellence (T.I.D.E.) is committed to … Read more
Just to be clear, the link between cross-training and summer has nothing to do with peak fitness so we look great in our summer wardrobe! Well…it could be about that. But not in an article for a dental publication. Instead, this is the time of the year when we try to slow down at work … Read more
As a dentist, when you are prepping a dental crown or undertaking a dental filling, you would always follow a diligent process, right? However, the same diligence is usually not followed when you are hiring dental staff for your clinic. This is despite the fact that a bad hire can turn out to be extremely … Read more
Online training for dental health professionals is more affordable than face-to-face training. This could help to resolve the shortage of 4,000 dental professionals that’s predicted by the Academy of General Dentistry (AGD). Online dental training has increased over the past two years. While dental professionals are now back to getting hands-on training, there are big benefits in sticking with … Read more
Recently, I watched a crew team practice at Nathan Benderson Park in Sarasota, FL. As I watched the team glide effortlessly across the lake, I made three observations. First, I noticed their boat. It had a beautiful wood interior; the outside was shiny and spotless. Next, I noticed the leadership of the coxswain and how … Read more
We always consider the staff an important factor when valuing a practice. Dentistry, much like many other sectors of the economy, is facing severe workforce shortages in all facets of their team. These challenges can be found throughout the country. Whether it is a shortage of assistants and hygienists, and unrealistic salary expectations from new … Read more
Not only have practices been struggling to attract new staff, but many practice owners are having trouble retaining current staff as well. In fact, 35 percent reported they had staff members voluntarily leave their practice last year. Most dentists took to the obvious solution of increasing wages to keep staff happy, and that is a … Read more
It is an interesting contradiction to talk to dental students about the importance of learning about the business side of dentistry. The response I receive to offering training on management, human resources, marketing and financial planning is that they are so stressed focusing on the clinical components they need to earn their degrees, they don’t … Read more
The results are in! After receiving over 800 nominations and 22,000+ votes from across the nation, the annual Leaders in Practice award winners were announced in Oral Health’s April issue. Click here to view the 2021 award winners Designed to recognize Excellence in Dentistry, our Leaders in Practice award program celebrates dental care professionals who … Read more
dentalcorp (TSX: DNTL) Canada’s largest and one of North America’s fastest growing networks of dental practices, today announced an exclusive partnership with Risio Institute for Digital Dental Education, setting the foundation for a first-of-its-kind talent solution for training new Certified Dental Assistants across the dentalcorp network. “Dental Assistants are the heart of every dental practice … Read more