For the second year in a row, hiring and retaining staff ranked number one as the biggest challenge dentists are facing. So, what can be done to improve this issue and ease your stress as a practice owner? You most likely already have a handle on your practice’s branding, which you use to attract patients. … Read more
Only 34% of practice owners conduct exit interviews when staff depart from their practice. Considering the current staffing challenges facing the dental industry today, we encourage more practices to think about adding this step into their process for staff departures. It is the perfect opportunity to find out exactly why the staff member is leaving … Read more
TempStars announced its release of a new software interface for dental offices as well as hygienists and dental assistants. “Since TempStars was founded almost ten years ago, our technology has been the empowering centerpiece of our service as we continue to be the leaders and innovators in the dental temping and hiring space,” said Dr. … Read more
Newcom Media Inc · Episode 2 – Integrating And Training Staff On Technology Subscribe: Read the audio transcript below: Dr. Luisa Schuldt (LS): Welcome to the latest edition of Brush Up, brought to you by Oral Health. I am Dr. Luisa Schuldt, your host for today. I am a dual specialist certified in both prosthodontics … Read more
In this episode of Weekly Wisdom, Karen Ergus discusses the types of termination: with cause and without cause. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Lawyers excepted, everyone lost. That’s my conclusion after reading two recent Ontario employment cases involving hygienists and dentists. Shelley Nicholas v. Dr. Edyta Witulska DPC, 2022 ONSC 2984 A dental hygienist (“Nicholas”) was employed part-time until she resigned in 2018. She had been employed from 1991 to 2011 with Dr. Michael Veer without a contract. … Read more
Since the onset of the pandemic, our personal and professional lives have been turned upside down in ways we could never have imagined. In addition to adopting rigorous health and safety protocols and procedures in our practices, we also go above and beyond in our daily interactions with our patients to ensure they feel safe … Read more
As a dental practice owner, your primary focus will always be to provide patients the best dental service possible. Whether you’re a general dentist or specializing in emergency dental services, you want your patients to have a great experience under your care so that they’ll come back whenever they need your expertise. However, getting them … Read more
In the day-to-day rush and routine of running a dental practice it can be difficult to pause and appreciate the value your staff bring not only to your office, but your patients’ experiences. We recently surveyed 1,000 dental patients from across Canada and they agree: your staff are important. Nearly one third of patients said … Read more