Read any business book, interview any business leader, ask any successful entrepreneur – what makes your business a success? Chances are, at least one of the following buzz-words are mentioned: Vision, mission, goals, values, culture, purpose. As business owners, we are all looking for those magic bullets that will instantly turn our businesses around, make … Read more
Former employees of Dr. Clint Herzog say they haven’t seen a paycheck after the FLOSS Dental on Brodie Lane closed. Latisha Hines says Dr. Clint Herzog owes her money, more than a thousand dollars. The dental assistant used to work at FLOSS Dental but says she walked out when the paychecks stopped. “I’m mad. If it … Read more
Think about a time when you had a great dining experience. Chances are it’s not just the food that made it a memorable experience. From the minute you walked in the door and was greeted by the smiling hostess, to when you paid your bill, you were treated as a valued guest. Picture the same … Read more
Hu-Friedy, the global leader in dental instrument manufacturing and infection prevention solutions, today announced the release of a new eBook designed to provide dental professionals with practical and actionable advice on improving practice efficiency, creating high-performing dental teams and establishing a safe and contemporary approach to infection prevention. The eBook, entitled “Practice Efficiency Playbook,” focuses on … Read more
An Orillia dentist is taking legal action against the Simcoe Muskoka District Health Unit over what he calls “a groundless and unprecedented attack” on his reputation. Earlier this year, the health unit issued an advisory about Dr. Joe Phillip’s practice. It urged people to get tested over concerns about equipment cleaning and sterilization. Dr. Philip … Read more
For many of us, the Sears Christmas Wish Book was an annual highlight. When it finally arrived, many of us would turn directly to the toy section to see what toys needed to be added to our Christmas lists. That tradition disappeared long ago. And just this past January, Sears closed the last of its … Read more
Being a truly great dental practice isn’t just about treating patients — it’s about creating a business that uplifts the lives of all around it. Finding meaningful ways to serve in your community will help you build a practice that team members and patients are proud to share. In a recent interview with My Social … Read more
A dentist who owns half a dozen clinics across Metro Vancouver has been ordered to pay $30,000 and stop practising for six months after admitting to charging for unnecessary procedures. Dr. Karim Lalani admitted to professional misconduct last month and will have to suspend his practice beginning April 1, according to a consent order signed Tuesday by … Read more
We are still in the first quarter of 2018 and already we’ve seen enough stomach churning volatility in the stock markets to last the whole year. The month of January was euphoric, with both the Canadian and US market indexes hitting new highs. Then February crashed the party, sending stocks tumbling very hard and very … Read more
Do you remember your excitement when you first opened your practice? That sense of pride seeing your name on the exterior sign proclaiming this was the office of “Dr. Smith”? Or perhaps “Dr. Smith and Associates”? That pride still exists for dentists opening their doors today. But a new, more business like approach is also … Read more
This past July, the federal government introduced proposals to overhaul the tax rules affecting active private corporations (including dentistry professional corporations and technical services corporations). Since the summer announcement, the government has faced increasing opposition from farmers, professionals and small business owners across the country. As a result, they have backed away from some of … Read more
After 20 years in her former location, Dr. Gillian Espie felt her practice had outgrown her space. She looked forward to moving to a bright new site, and creating an office where she and her team would enjoy working every day, and where her patients would feel comfortable and well cared for. Dr. Espie’s vision … Read more
People are demanding when it comes to customer service. Expectations for better experiences are driving competition in every industry, forcing businesses to compete more aggressively. In dentistry, standing apart from your competitors can be especially tough. Communicating what makes your practice different while navigating your dental college’s advertising regulations adds an extra layer of complexity. … Read more
Do you recall the best 10 days of 2017? I do. Mine go something like this: The Best Ten Days of Twenty-Seventeen Started With Strangers, Anxious And Keen To Go To A Country Some Hadn’t Seen To Pull or Save Teeth With a Fill or a Clean Or To Educate Children About Oral Hygiene … Read more
Cancellations are a major issue for those who own dental practices. Dentists frequently ask for advice about reducing downtime in hygiene schedules, often seeking strategies to minimize cancelled appointments in provider schedules. Although the “C” word is a common reason for downtime it is not the only culprit. Confirmation I’ll begin with the most common system … Read more
It demonstrates airway and breathing complications, comes with a host of cardiac and circulation features, offers IV and intraosseous access, can respond to medical interventions — from nasotracheal intubation to surgical cricothyrotomy — and it talks back and is completely wireless. It’s the SimMan — and this August at CDA Presents The Art and Science of … Read more
Patients at a Guelph dental practice are being urged to get tested for HIV and other serious infections over concerns some dental instruments at the clinic were not being sterilized properly. Wellington-Dufferin-Guelph Public Health announced Friday that they were sending letters to those who were patients of Guelph Dental Associates between Jan. 21, 2015 and June … Read more
Although most dental professionals use a scavenging system to prevent nitrous oxide gas from escaping during a dental procedure, adherence to other recommended practices – such as checking equipment for leaks – is lacking, according to a new study from NIOSH. The agency surveyed 284 dentists, dental hygienists and dental assistants in private practice who … Read more
The Halton Regional Health Department says 9,000 past and current patients of a Burlington dental clinic should get tested for infectious diseases. On June 9 the department identified that clients who received dental services at Upper Middle Dental operated by Dr. Vick Handa may have been exposed to improperly cleaned instruments used for procedures. “Improperly … Read more
Three-year-old Daleyza Hernandez-Avila recently visited a surgical center in Stockton for what was supposed to be a routine dental procedure. But on the June 12 visit, her heart stopped about 30 minutes into the procedure. She was later pronounced dead at a hospital. The Stockton girl’s unexpected death has devastated her parents and their community, … Read more