Recruiting Talent is a Full Time Job!

Now that one month of the year is behind us, I hope you are on your way to making any of the necessary changes to your practice that you feel will help improve your patient care and financial performance in 2019. One of the obstacles you may be facing in making these changes is that … Read more

Steps to Providing a Positive Patient Experience

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Bruce Freeman, Orthodontist and Staff Clinician, Facial Pain Unit at Mount Sinai Hospital goes through multiple steps and strategies for ensuring that you and your team are creating a great visit for every patient, every time.

Dentist Plans to Open ‘Affordable’ Clinic in Regina

Lots of people avoid going to the dentist. For some, it’s to avoid a potentially painful procedure but for many it’s because of the cost. Without insurance, the cost of procedures can quickly exceed $1,000. Regina dentist Blake Mitchell is hoping to offer a more affordable option with a new clinic he’ll be opening, Simpli … Read more

FBI Agents Search A-1 Iowa Dental Offices in Ankeny, Urbandale

FBI agents executed search warrants Thursday at A-1 Iowa Dental’s offices in Ankeny and Urbandale. Rachel Scherle, a spokeswoman for the U.S. Attorney’s Office in Des Moines, confirmed Friday that agents had searched the company’s offices at 201 S. Ankeny Blvd. in Ankeny and 6901 Hickman Road in Urbandale. Scherle and Huston Pullon, media coordinator with the FBI’s Omaha office, both declined … Read more

Worries Mount About Dental Offices Replacing Retailers on Toronto Streets

Keen observers have noticed an unexpected trend in the ultra-hip West Queen West area of Toronto – a proliferation of dentists’ offices. “Right across from the Drake Hotel there’s a dentist’s office and half block south another one just opened,” says Antonio Carvallo, a realtor with Re/Max Hallmark Bibby Group. He says there are two … Read more

B.C. Dental College Settles Complaint With Dentist

As part of a settlement agreement, the College of Dental Surgeons of B.C. has apologized to a Victoria dentist over how it handled her complaint into allegations of sexually inappropriate comments made to her by the college’s former registrar. The college has also apologized for issuing a misleading response to an online review that Rachel … Read more

Design 911: State Your Emergency

So you have gone through dental school, have been the top student in your year, outperformed your peers in almost any field of activity you have undertaken; you are smart, driven and capable, but you suddenly feel lost and helpless when considering your first, second or maybe tenth office construction project. If this scenario sounds … Read more

Dental Office Manager Admits to Embezzling $280,000

An Oklahoma woman has pleaded guilty to embezzling more than $280,000 from a dental office. Officials with the United States Department of Justice say Annette M. Straily, of Comanche, pleaded guilty to bank fraud and singing a false federal income tax return in connection with a $283,000 embezzlement scheme from a Duncan dental office. Officials … Read more

Dental Office Faces Cultural Appropriation Backlash

Editor’s Note: When reading this story about cultural appropriation in dental marketing, consider not only how to avoid a similar situation during promotions and holidays, but also your practice’s plan when faced with public backlash. There are many avenues to consider: Immediately responding is an obvious reaction, but what you say can drastically alter your … Read more

List of “Never-Events” Aims to Ensure Patient Safety

Dental experts have drawn up a definitive list of scenarios that patients should never face in a bid to ensure excellent patient care worldwide. The checklist – which includes failing to note patients’ allergies and not screening for mouth cancers during check-ups – is the first international agreement of its type in dentistry. The experts … Read more

University of Pretoria Installs Dentsply Sirona’s Technologies

In January 2018, the University of Pretoria and Dentsply Sirona completed an ambitious renovation project. In just four weeks, Dentsply Sirona equipped two levels of the Faculty of Health Sciences, Prinshof Campus, School of Dentistry with its technologies – in particular 22 Intego treatment centers. The University of Pretoria (South Africa) has chosen Dentsply Sirona’s … Read more

Two Women Arrested For Performing Unlicensed Dental Work

Authorities say two Phoenix-area women have been arrested for allegedly performing unlicensed dental work on five unsuspecting victims at an office in Glendale. The Arizona Attorney General’s Office announced Wednesday that 45-year-old Melissa Pavey and 38-year-old Jolene Houchens are accused of performing unlicensed dental procedures including tooth extractions by utilizing drills, lasers and surgical tools. Authorities say … Read more

Dental Office Raided for Prescription Drug Fraud Suspicion

Police and federal agents raided a Silverthorne dentist’s office late last week on suspicion of prescription drug fraud, seizing hundreds of documents and interviewing several employees, the Silverthorne Police Department confirmed Tuesday. The search, conducted at Comfort Dental on Blue River Parkway last Friday, was based on information from several sources and carried out by … Read more

Chemical Pipe Cleaner Contaminated Dental Office Water

The experience for 43 children treated inadvertently with a chemical pipe cleaner at a HSE dental clinic last October was “devastating”. That is according to the HSE who yesterday apologised for the harm caused to the children and their families over the pipe cleaner, ‘Red Streak’, containing the Potassium Hydroxide 5%, contaminating water used to … Read more

9,500 Dental Patients at Risk of Diseases from Unsanitary Sterilization

Patients who learned they may have been exposed to serious diseases at a Texas City clinic are angry and scared. Galveston County Sheriff’s Office deputies would not allow KHOU 11 to enter the Coastal Health and Wellness Clinic on Saturday afternoon following the health department’s bombshell admission that thousands of the clinic’s former dental patients … Read more

March 4-10 is Dental Assistants Recognition Week

March 4-10, 2018, has been designated by the American Dental Assistants Association, along with the American Dental Association, the Canadian Dental Association and the Canadian Dental Assistants’ Association, as the perfect time to acknowledge and recognize the versatile, multitalented members of your dental team — your Dental Assistants. Contributing to quality dental care, today’s dental … Read more

Chaperone Ordered for Dentist Accused of Groping Colleagues

A dentist has been ordered to work with a chaperone after being accused of groping a colleague’s breasts and bottom, a tribunal heard. Dr Aviva Riley, a partner at a dental practice in Kent, was brought before the General Dental Council (GDC) after being accused of sexual assault. The hearing was also told that the 46-year-old, who … Read more