Online Reviews and Testimonials: Everything You Need to Know

We live in a digital era where people can find any information they want on their smartphones at the touch of a button. People spend more time on their smartphones than ever before and they rely on online reviews and recommendations to decide just about everything – from what to eat, wear, and watch to … Read more

How Your Dental Practice Can Learn and Grow From Sears’ Mistakes

For many of us, the Sears Christmas Wish Book was an annual highlight. When it finally arrived, many of us would turn directly to the toy section to see what toys needed to be added to our Christmas lists. That tradition disappeared long ago. And just this past January, Sears closed the last of its … Read more

How Community Involvement Grows Your Dental Practice

Being a truly great dental practice isn’t just about treating patients — it’s about creating a business that uplifts the lives of all around it. Finding meaningful ways to serve in your community will help you build a practice that team members and patients are proud to share. In a recent interview with My Social … Read more

15 Shifts Impacting Online Dental Marketing in 2018

The year 2018 has brought with it some key shifts in online marketing. New trends are surfacing in the market, and dental practices that fail to pay attention to these trends may lose out. Consumers today demand a more comprehensive experience of a product or service before they make a buying decision. There is a … Read more

Why You Need to Set and Track KPIs for Your Dental Practice

Those who choose to assume the risk of operating a small business rather than accept the security of a regular pay cheque are often passionate about what they do. Whether they are building a product or providing a service, they have often invested a great deal of time and money developing their expertise and are … Read more

5 Things to Do If Your Practice Receives a Negative Review

When you put so much work into making your patients happy, it can be a shock to get an unfavorable online review. Having a plan to deal with negative feedback will help you maintain your reputation and avoid letting emotions take control in these situations. With 90 percent of consumers using online reviews to inform … Read more

Branding Your Practice: What to Consider

Do you remember your excitement when you first opened your practice? That sense of pride seeing your name on the exterior sign proclaiming this was the office of “Dr. Smith”? Or perhaps “Dr. Smith and Associates”? That pride still exists for dentists opening their doors today. But a new, more business like approach is also … Read more

The Dreaded “C” Word in Practice Management

Cancellations are a major issue for those who own dental practices. Dentists frequently ask for advice about reducing downtime in hygiene schedules, often seeking strategies to minimize cancelled appointments in provider schedules. Although the “C” word is a common reason for downtime it is not the only culprit. Confirmation I’ll begin with the most common system … Read more

The Myth of the Ideal Blog Length

One of the most widely quoted statistics in content marketing is that blogs averaging 2,250-2,500 words tend to dominate the top spots in Google search results. Various studies have returned similar results. Therefore, 2,250-2,500 words is considered the ideal length for a blog post. As a medical professional, you likely spotted the flaw in the … Read more

Why Giving Should Be Part of Your Social Media Marketing Core

Giving and charitable work must be transparent and done for the right reasons, but that doesn’t change the fact that giving — and sharing your efforts on social media — is great for growing your practice. Giving is one of the things that makes life — and running a dental practice — worthwhile. And we … Read more

Brighten Your Profit Margin With Increased Teeth Whitening Sales

The popularity of teeth whitening has been steadily increasing for more than a decade, and it continues to be the most-requested treatment in cosmetic dental offices. Yet, it can be difficult to tap into this lucrative market. Many dentists worry about offending patients, or sounding like they are upselling. So, how do you start a … Read more

The Dentist’s Secret Weapon for Better Online Reach

With organic reach of business posts continuing to decline, how are dental professionals supposed to grow their audience on Facebook? It’s simple: have your patients post on your behalf! Consider these Facebook stats: In 2014, studies found that the average organic reach of business page posts was around 6 percent. This means that without paying … Read more