Loyalty Builds Your Practice Our survey results show that the main reason patients remain loyal to their dentist is because they trust them. This proves just how important it is to build strong relationships with patients. The best way to form a solid relationship is by being dependable in your clinical skills and taking the … Read more
Whether you’re building out your dental practice’s website for the first time or undergoing a redesign, there are certain things you should keep in mind before you hit “Publish.” From elements on your homepage to your blog content, this article covers major features you need on your website to maximize your ability to attract and … Read more
An effective communication system is key to positive patient experiences and a more productive environment for healthcare practices. Prompt medical delivery services or quality treatment of patients are significant determinants in whether a healthcare practice succeeds or fails. Additionally, patients are also more comfortable talking about their health outcomes with healthcare providers who are more … Read more
As the COVID-19 curve flattens, communities across North America are cautiously lifting restrictions, and health services are among the first to resume in most regions. Odds are, your dental practice recently reopened, or you are preparing to do so soon. However, the new normal does not look anything like the old normal. While your first … Read more
SMS marketing could be the vital ingredient you need to optimize your dental patient experience. According to a study by The Daily Egg, the rate at which people open branded text messages is a whopping 98%. This is a glaring indication of how powerful text message marketing can be for any business that implements it. … Read more
There are many reasons for patients to deny treatment acceptance, ranging from cost, time or simply a lack of understanding. Over 50% of patients have said they would be more likely to agree to treatment if their dentist was able to explain or demonstrate the benefits of the treatment. It is your job, along with … Read more
The importance of soft skills Research indicates that a professional’s soft skills have a direct impact on creating a patient’s impression of the care and facilities that are provided. Additionally, communication strengthens the amount of trust put in the dentist and increases the success of the overall treatment. Efficient communication entitles empowering your patients with … Read more
It should be no surprise to you that the phone in your practice is one of the most important pieces of technology to have. After all, that is how nearly ¾ of patients first contact a dental practice, plus returning patients trust this easy method to schedule appointments, ask questions and refer new patients. How … Read more
Has your “dream team” become a “mean team”? If so, why should you care? Beginning with the obvious, the cohesiveness of your team drives efficiency, staff and patient retention, as well as profitability. If you have a known bully on your team, and you choose to do nothing, you are allowing an insidious cancer to … Read more
Health care administration has evolved drastically in the last generation, and the expectations about how health care providers communicate with patients ranks among the biggest of these changes. Numerous studies have shown that patient satisfaction depends upon the attitude that dentists and doctors bring to their work, while others have tied treatment outcomes to the … Read more
Oral appliance homecare has a major impact on continuing compliance, treatment success, and the patient’s overall experience with the process. Individuals utilizing dentures, sleep devices, retainers, aligners and mouth guards are at a significantly greater risk of developing oral infections. Clinical research consistently demonstrates that, in a majority of patients, these appliances become infected over … Read more
Communication is defined as the imparting or exchanging of information or news; means of connection between people or places, in particular. There is no doubt that communication plays a vital role in human life. It not only helps to facilitate the process of sharing information and knowledge, but also helps people to develop relationships with … Read more
As I gathered the submissions to this month’s Oral Surgery issue, I could not help but notice that most of the papers submitted dealt with complications following extractions or a related procedure. I did a search of the world literature in PubMed on “complications and dental extractions” and to my surprise, there were more than … Read more
“How’s your dog?” “What’s new with the kids?” “Are there any changes in your health history?” These are typical and appropriate questions to ask patients during their recare visit. But there is one question that sometimes isn’t asked that should be the first review when the patient sits in the hygiene chair, and it can … Read more
The success of a dental practice is completely dependent on how effective the team is in influencing patients to say “yes” to recommended care. It doesn’t matter how excellent all other aspects of the practice are, if the patient doesn’t accept the treatment we recommend, or doesn’t want to pay us an appropriate fee, then … Read more
A 72-year-old female patient was referred to our office by her physician with the chief concern of a large granuloma on her lower lip. The patient had a medical history positive for hypertension, thyroid disease, hypercholesterolemia, osteopenia, sinusitis and eczema. The patient reported that over the past two to three years, she had a re-occurring … Read more
Dentistry is part art, part science, but all about people. In dental school, the people part of the equation was overlooked, and it takes a number of years in practice to realize its importance. Dentistry is a service business, and communication is paramount to success. Communication, by definition, is “the exchange of ideas, messages, or … Read more
The success of a modern dental practice is entirely dependent on how effective it is at influencing its patients to say yes to optimal dental health. It’s simple consumer economics: no matter how exceptional the practice, if the patient rejects the recommended treatment and won’t (or can’t) pay us more than it costs us to … Read more
By Marty Jablow SILICON VALLEY, CA (November 3, 2011) – RecordLinc Inc., a company created by dental professionals dedicated to providing communication solutions for fellow dental professionals, has released an innovative electronic dental record solution for patient file-sharing, dentist-to-dentist communication, and dental practitioner collaboration that will increase efficiency and improve patient care. RecordLinc software creates a bridge between dental … Read more
This will either be a huge harangue at the horror being visited upon Ontario dentists in regards to mandated encryption, or a reference to the algorithm of success that the MB2 canal generates in regard to treatment outcome – see HRH Stephen L. Buchanan article in Dentistry Today Catalogue of dental products and supporting literature. … Read more