The Rush Hour: Time to Get Off the Hygiene Hamster Wheel

dental hygienist

Some days, the life of a dental hygienist is like running on a hamster wheel. The race of the clock, running around in circles as you frantically try to stay on time. In hygiene school, we were given three hours to provide comprehensive patient care. When we compare this to the traditional 60 minute-model given … Read more

How Dental Practices Can Book Appointments Through Instagram

instagram-thumbnail alternate text for this image

Instagram has over a billion active monthly users. What’s more, over half of Instagram’s users are 34 years old or younger. For anyone looking to grow their practice, these numbers say a lot – if you want to reach new patients, especially young new patients, Instagram is the place to be. The social media juggernaut … Read more

5 Important Steps to Improve New Patient Experience

The patient experience is the most vital aspect of maintaining a successful dentist-to-patient relationship. Following a comprehensive routine for marketing your practice to new patients makes them feel cared for and is a critical part of running a successful dental clinic. 1. Why the first phone call plays a vital role The initial phone call … Read more

Confirmation Overload Causes Cancellations

Confirmation overload is actually creating an opportunity for your patients to cancel, so the process has the opposite effect of what you would like to accomplish. An ineffective process can actually create holes in your schedule.  Think about it, you are really telling your patient  that you don’t trust them and you are certain that they are … Read more

Don’t prioritize your schedule, schedule your priorities

A full schedule translates into revenues and production only if the patients come in. If a practice loses 1 to 2 appointments/day, either on the hygienist‘s schedule or on the dentist’s schedule, the lost production from this could be anywhere from $100 (minimally) to $900 per day, depending upon the procedure. These are dollar figures … Read more