The hidden privacy risks inside every dental practice and how to fix them before they hurt Dentistry runs on routine: regular cleanings, recall reminders, daily sterilization logs, and those little timers beeping away in the operatories. But there is one checkup that almost every practice forgets: a privacy checkup. Unlike clinical risks, privacy risks do … Read more
How-to guides for dental patients can be one of the most effective ways to support healing, improve oral health literacy and build long-term patient trust—well beyond the dental chair.
From dental school in Iran to a purpose-built clinic in the Greater Toronto Area, two dentists share how vision, design and resilience shaped Family Dentist Tree.
Are your team meetings focused on production goals and cancellations, or are you actually training your team on how to communicate value beyond insurance?
Wondering why new patients aren’t calling? They’re not calling anyone. Learn how Baby Boomers, Gen X, Millennials, and Gen Z each expect to book dental appointments differently.
In this dynamic and multifaceted marketing and communications environment, it is insufficient to understand the total number of visitors to your website at a given time, or to track your new patients solely. Those visitors only tell part of the story regarding the health of your website. Additionally, it is important to understand “where” your … Read more
This article explores best practices for specialists to effectively network with general dentists and generate consistent referrals.
Politics and specifics aside, the general discourse and issues surrounding the CDCP present keen marketing and communications opportunities for savvy practice owners and administrators like yourself.
Let’s dig into how landlords can take advantage of dentists—and how you can stay flossed and fierce.
The name “Maya” Dental Clinic is inspired by the Maya bird of the Philippines, which symbolizes resilience, freedom, and community values that mirror their journey and philosophies of care.
People often ask what made me step away from day-to-day dentistry and into the world of AI and tech innovation. It wasn’t a single event but a series of experiences that pushed me to ask, “what if…” and think bigger.
When it comes to launching or expanding a dental office or hygiene clinic, one decision can define your future success more than most: location.
Have you ever wondered why some dental practices with fewer total reviews consistently outrank competitors who’ve been collecting testimonials for years? The answer lies in understanding Google’s preference for fresh patient feedback over aging testimonials.
Your employees can be a gold mine for ideas that can bring your clinic to new heights of operational efficiency, productivity, and performance – including ideas on outreach to patients and on how to better market and communicate the merits of your practice to others in your community. And there may be no better time … Read more
before you invest in another scanner, marketing campaign, or consultant promising new patients, start with your front desk. Because if your phone calls fail, your marketing dollars and your new technology cannot save you.
The dental industry is entering a transformative era, driven by cloud-based practice management (PM) systems and artificial intelligence (AI). These technologies are reshaping how practices operate, enhancing efficiency, and elevating the patient experience. By 2026, forward-thinking practices that embrace integrated cloud and AI tools will enjoy measurable improvements in productivity, clinical accuracy, and long-term growth. … Read more
Wow! Talk about an eventful period in the world of corporate dentistry in Canada. One day, DCC is selling its shares to GTCR, a private equity firm based out of Chicago. The transaction’s price per share was $11, representing a 33% premium over the previous day’s closing price (albeit down $3 per share compared to … Read more
The Cambridge dictionary defines “closure” in several instances. For example, in business it is when the business ceases to operate and we experience the loss of a favorite place to shop or have a meal. Whereas when dealing with emotions, it is often defined as “the feeling or act of bringing an unpleasant situation, time, … Read more
The why: Background story Dentistry at the Kingsway is an entrepreneurial story of expansion driven by a desire to create greater accessibility to care for patients in Etobicoke. Seven years ago, Dr. Rahul Shah acquired a young practice located on the second floor of a historic building. While it quickly became home to a loyal patient … Read more
After decades of running thriving dental clinics, this couple had built what most would consider a financial success story. They had an eight-figure net worth, owned two successful clinics, and held several investment properties. To anyone looking in, they were the definition of success. Yet beneath the surface, they felt uneasy. Despite years of hard … Read more