Lessons Learned

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I’m sitting at my desk on a Sunday afternoon in March, contemplating the past 24 months. It was around this time in 2020 that I travelled to Malaysia for an annual academic meeting at IMU, our partner university in Kuala Lumpur. I had a slight concern about a newly emerging respiratory virus but believed that … Read more

Chairside Chats: A Word With…Dr. Edmund Wong

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Dr. Edmund Wong South Point Dental Centre, Surrey, BC How would you define or summarize your practice philosophy? My practice philosophy is simple. I’m treating more than just a mouth – I’m caring for a person. By keeping this vision clearly at the forefront, everything else I do falls into place from helping patients make … Read more

Treating Staff as an Asset, Not an Expense

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At this point it is a well-known fact that the dental industry is going through a very stressful phase. Staff shortages, increased costs, increased safety measures – these all impact the stress levels of practice owners and team members alike. In fact, the amount of stress being felt is leading to even more staffing issues … Read more

Altered Facial Sensation: Diagnostic Considerations

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Introduction Altered sensation in the head and neck can be associated with a broad array of local, regional, and systemic etiologies. Though there are multiple cranial and cervical peripheral nerves supplying the craniofacial region, neurosensory disturbance of the inferior alveolar nerve (IAN), its terminal branches, and the lingual nerve are most likely to present in … Read more

Medication-related Osteonecrosis in the Oncology Patient: Inter-professional Communication in Addressing Lesion Stability May Be More Important in Management Than Lesion Resolution

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Abstract Patients who are diagnosed with MRONJ while being treated with bone modifying agents(BMAs) at oncologic doses, there is insufficient evidence to support or refute the discontinuation of BMAs. Administration of the BMA may be deferred at the discretion of the treating physician, in conjunction with discussion with the patient and the dental specialist. The … Read more

Tumors and Pseudotumors of the Temporomandibular Joint

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The mandible is the only movable bone of the facial skeleton, as the condyle portion articulates with the temporal bone to form the temporomandibular joint (TMJ). A myriad of benign and malignant lesions (Tumours/Pseudotumours) may affect the TMJ, and many remain undiagnosed until they become symptomatic or are incidentally discovered through imaging. Further complicating diagnosis … Read more

Congenitally Missing Teeth: A Prosthodontic Case Report

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Introduction The maxillary lateral incisors are the most common congenitally missing teeth after the upper and lower second premolars. Gender differences are negligible, with women slightly more affected than men.1 Agenesis of the maxillary lateral incisors presents a significant challenge to clinicians since it negatively impacts dental and facial esthetics. Furthermore, this condition impacts function … Read more

Oral Cancer Prevention: An Important Free Learning Resource

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The prevention of oral cancer has been a key topic in oral health care for many years, as many oral cancer patients still present de novo at an advanced stage, often thereby jeopardising their ultimate prognosis. Lesion size at presentation remains a key factor in management outcome. Similarly, the main etiological factors still remain present, … Read more

Activating Your Dental Hygiene Business Mindset

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In the past two years, the strain of the pandemic has caused dental teams across the country to re-evaluate processes – a challenge at the best of times but essential to providing optimal patient care and maintaining practice production through a crisis. Practices that have succeeded during this challenging time share some key commonalities: clear … Read more

Chatbot Talk: How AI Chatbots Are Changing the Dentist’s Office

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In the era of remote work, flexibility is vital. For some businesses, that means investing in a free phone number so that employees can work from home while customers can still call them anywhere, free of charge. For others, instead of hiring human agents to work in different time zones, AI chatbots can be a … Read more

Alignment and Your Dental Practice Growth

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Recently, I watched a crew team practice at Nathan Benderson Park in Sarasota, FL. As I watched the team glide effortlessly across the lake, I made three observations. First, I noticed their boat. It had a beautiful wood interior; the outside was shiny and spotless. Next, I noticed the leadership of the coxswain and how … Read more

Staffing: Serious Business

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We always consider the staff an important factor when valuing a practice. Dentistry, much like many other sectors of the economy, is facing severe workforce shortages in all facets of their team. These challenges can be found throughout the country. Whether it is a shortage of assistants and hygienists, and unrealistic salary expectations from new … Read more

Optimizing Your Instagram Strategy

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Instagram was a social media powerhouse, with over one billion active monthly users,1 before the COVID-19 pandemic. Like other social networks, its role in business and society was cemented by the diminished opportunity for in-person interaction. Global usership of Instagram increased by 16 percent between 2019 and 2021, making it the sixth fastest-growing network during … Read more

The Safety Dance: Going from Near Misses to Good Catches

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Imagine the following scenario: A temporary dental assistant loads a sterilizer before lunch, and despite pressing the start button, the sterilizer fails to begin the reprocessing cycle. Another assistant returns later to unload the pouches. In a rush because one of their appointments ran long, they fail to confirm the status of the indicators, incorrectly … Read more

Office Space: Clinique Dac

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THE WHY: Owner’s story Dr. Dac Nguyen is the owner and principal dentist at Clinique Dac located in the heart of Westmount Quebec, an affluent city that lies on the western slopes of Mount Royal, on the beautiful island of Montreal. This boutique practice has been serving great dentistry to its community for almost 50 … Read more