Dentists should prioritize ‘good communication’ to resolve patient disputes, including online reviews
While online reviews influence where people spend their money, dentists should focus on effective communication to resolve disputes directly with patients—including those who leave negative feedback online, says a lawyer. Toronto-based lawyer Josh Koziebrocki, who specializes in defending dentists, spoke out following a recent lawsuit. “Dentists should make efforts to resolve disputes with patients through … Read more