My Journey on a Bullet Train

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It is truly an honour to introduce this special technology issue of Oral Health. Throughout my life, technology has guided me on a bullet-train journey of opportunity and discovery. It all started when I left my orthodontic practice in Boston to join a dental Internet company in Washington, DC, at a time when 56K was … Read more

Keeping Your Practice and Patient Information Safe

Cyber Security

Cyber Security Tips from Canada’s Largest DSO With the rise of technology in healthcare, it is more important than ever to protect your data. Technology is a key enabler and advantage in the delivery of optimal patient care, but the systems we use can introduce additional vulnerabilities that need to be addressed. The convenience of … Read more

AI in Dentistry: A Gentle Revolution

AI

Some years ago, a widely read magazine published a writer’s first-hand account of going to 50 dentists and getting almost as many different diagnoses and treatment plans, ranging in cost from under $500 to nearly $30,000. The author’s conclusion, no doubt shared by millions of readers: “Dentistry is a stunningly inexact science.” The kindest interpretation … Read more

Patient Engagement Gaps: Unlock the Hidden Powers of Automation

Automation

By now, most, if not all practices, utilize automation as part of their workflow. However, can automation seek out revenue opportunities beyond what you expect from automated messages? RecallMax™ has identified three gaps in patient engagement that come from not using automation to the fullest extent. Gap 1: Limitations with automated messages Given the recent … Read more

The AI Golden Age

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‘‘We’re at the beginning of a golden age of AI. Recent advancements have already led to inventions that previously lived in the realm of science fiction – and we’ve only scratched the surface of what’s possible.” Jeff Bezos, 2019 Artificial intelligence and machine learning tools are permeating all aspects of our daily lives. Everything from … Read more

Leverage the Power of Social Media

social media

How social media tactics can help market and grow a dental practice When we think of technology and its impact on the dental industry, we can’t ignore the importance of social media. Has your dental practice already jumped onto the social media bandwagon? Are you looking to steer your office’s presence in a more professional … Read more