Henry Schein One has announced what it calls a “groundbreaking partnership” with Amazon Web Services (AWS), the world’s most comprehensive and broadly adopted cloud platform, to integrate advanced generative AI into its dental technology products.
The collaboration will see AWS’s GenAI capabilities embedded across the Henry Schein One platform—including Dentrix, Dentrix Ascend and Dentally—to help usher in what the company calls a new era of AI-powered dentistry.
“This collaboration represents a pivotal moment for dentistry,” said Ryan Hungate, chief clinical and strategy officer at Henry Schein One. “Cutting-edge AI is finally meeting clinical expertise. We’re not just improving workflows — we’re reimagining how dental care is delivered, documented and optimized around the world.
“Our vision is to create an AI-first ecosystem that supports every aspect of care — from diagnostics to documentation, from claims to patient engagement — integrating intelligence into the core of every experience. This is the future of dentistry: connected, efficient and profoundly human.”
Related: Henry Schein says new saliva testing partnership will ‘advance prevention’
Related: Investment company buys Florida distribution centre for $21.1M and leases it to Henry Schein
According to the announcement, the partnership will introduce features such as a real-time documentation assistant that captures and summarizes patient interactions, and voice-activated periodontal charting to enable hands-free data entry. Predictive business intelligence, automated claims validation and dynamic pricing tools are also planned to help practices optimize operations and revenue cycles.
AWS’s infrastructure will support the platform’s global expansion across the U.S., U.K. and E.U., ensuring interoperability and consistent standards of care worldwide.
“We’re proud to combine AWS’s AI services, including Amazon Bedrock and Transcribe Medical, with Henry Schein One’s deep domain expertise in dentistry,” said Dan Sheeran, vice-president and general manager for healthcare and life sciences at AWS. “Together, we’re building the industry’s first AI solutions that can meaningfully improve patient outcomes while reducing the administrative load on dental professionals.”
Henry Schein One said the collaboration will focus on secure, regulatory-compliant and interoperable systems, allowing practitioners to prioritize patient care while maintaining data privacy.