After decades of running thriving dental clinics, this couple had built what most would consider a financial success story. They had an eight-figure net worth, owned two successful clinics, and held several investment properties. To anyone looking in, they were the definition of success. Yet beneath the surface, they felt uneasy. Despite years of hard … Read more
Your dental website is not a digital brochure. It is your front desk, waiting room, and first impression all in one place. When it works, it builds trust fast, answers real questions, and makes it simple to book. When it does not, patients click away and call the practice down the street. Here are the … Read more
Thinking about purchasing a practice? Don’t rush in! Sana Arshad, CEO and Founder of ADC CPA, shares a few key appraisal review tips to help you avoid overpaying. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Dear RDH new grads, congratulations on finishing dental hygiene school! But remember, being a dental hygienist requires continual learning and growth. Fiona Mattrasingh from @dearrdhnewgrad shares her tips for how to start your journey of continual growth. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
Your clinical skills are excellent. Your patient care is exceptional. Yet practices with worse dentistry consistently outrank you in local search results. The reason? They’ve built massive review profiles while you’re still manually asking patients to “please leave us a review when you get a chance.” Spoiler alert: patients never get a chance. Between parking … Read more
While technology continues to reshape our society in both positive and negative ways, it is also changing how we connect with our neighbours and communities. For instance, emerging innovations such as robotic companions and digital platforms are showing promise in helping seniors overcome traditional barriers to human interaction — a group that has long faced … Read more
Everyone loves a good deal, and in 2025 promotions and discounts remain a powerful way to attract and retain clients. This infographic highlights key statistics on promotion outcomes, offers guidance on how to get started, and outlines the methodology behind successful campaigns.
With 30 years in the industry, Anne Genge discusses the importance of cybersecurity in dental practices and the types of cyber threats that dental professionals need to be aware of. With 95% of breaches involving human error and stresses, she explains that the need for comprehensive training and policies is essential. Newcom Media Inc · … Read more
A recent news story described an Ontario family who was shocked when their parents passed away within the same year and the estate owed more than $660,000 in taxes. The children expected to inherit a cottage and retirement savings, but much of the money went straight to the Canada Revenue Agency. This wasn’t a mistake. … Read more
More patients are asking AI for help choosing a provider. A June 2025 Rater8 survey found that 26 percent of patients said AI tools, including AI-generated review summaries and assistants like ChatGPT, directly influenced their choice of healthcare provider. That puts AI influence on par with primary care referrals at 28 percent and healthcare review … Read more
The days of dentistry as a “boutique” business are long gone, says Prashant Ohri, president of Henry Schein Canada and Americas (non-U.S.), Global Distribution Group. For years, many dentists weren’t trained to run a business. Today, they’re expected to standardize workflows, track key performance indicators (KPIs), market online and adopt digital tools—all while preserving the … Read more
This is where most dental clinics are struggling…the patient handover. Dr. Sanya Arora, dentist at Arora Dental & practice management consultant, describes a common mistake being made that is leading to patients not returning. Let this be a reminder to always walk your patients back to reception and make sure they are booked back. Subscribe … Read more
New dentists and dental students, Dr. Aisling Whitaker, CEO of DentalHive, has some advice for you. If you are just beginning your career, finding mentors is an extremely valuable way to grow. So don’t be shy about reaching out! Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every … Read more
I don’t think it’s an exaggeration to say that a new bill announced by the Office of the Superintendent of Financial Institutions (OSFI), the federal government agency that regulates Canadian banks, could mark the end of real estate investing in Canada as we know it. Significant changes are coming in 2026 to the way Canadian … Read more
Your dental patients are on social media—but how exactly are they using it? And how can you best leverage your own platforms to reach them? According to our latest survey, half of respondents said they are open to following business accounts, including dental practices. If you are deciding where to focus your efforts, Facebook, YouTube, … Read more
Dental patients no longer flip through phone books or rely only on referrals. They research online, reading reviews, comparing services, and searching Google for the most convenient clinic. If your dental practice doesn’t appear in those local searches, you’re missing out on a steady flow of new patients. Google’s local algorithm prioritizes dentists near the … Read more
If you are a golf fan, you likely spent time recently watching the chaos at the Ryder Cup! Drinks thrown at players and their spouses. Heckling during backswings. A sport famous for its hushed reverence turned into something resembling a rowdy bar on game night. Here’s what struck me: Golf didn’t change. We did. And if … Read more
Starting a dental practice in a space that resembles a haunted house rather than a healthcare setting isn’t unusual, especially for new dentists on a limited budget. Worn paint, outdated fixtures, flickering fluorescent lights, and that persistent “vacant building” smell can make any new owner wonder if patients will ever walk through the door, let … Read more
Abstract The rise of artificial intelligence has made it easier than ever for cybercriminals to exploit stolen data. One overlooked risk is the Google Takeout archive, a downloadable file that contains the full contents of a Google account, including emails, contacts, calendars, photos, and even location history. For healthcare providers who use Gmail, this can … Read more
Have you ever felt like you were standing on the brink of something bigger…ready to launch a new service, step into a new role, or chase down a big goal only to find yourself frozen by hesitation? If so, you’re in very good company. Most of us, whether in our personal lives or our businesses, … Read more