Buying a dental practice? Understand your loan obligations | Weekly Wisdom

Understand-your-loan-obligations alternate text for this image

If you are thinking about purchasing a practice, you must understand the real cost first! Sana Arshad, CEO and Founder of ADC CPA, walks through a practice purchase example so you can understand the importance of having a financial strategy and ownership plan. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight … Read more

Marketing in a post-CDCP era

Dental Office Flat Color Illustration. Hospital interior with Workplace, Equipment, Instruments, Consultation, Treatment and Diagnosis Design

Politics and specifics aside, the general discourse and issues surrounding the CDCP present keen marketing and communications opportunities for savvy practice owners and administrators like yourself.

The overlooked risk zone: Non-clinical spaces in healthcare

Dental clinic front desk receptionist in blue medical scrubs working on a computer, managing patient records and appointments in a modern, clean healthcare environment.

Walk into any dental office and it’s easy to see what’s meant to impress: the spotless operatory, the sterile packaging, the tidy tray setup. Every inch built around control and safety. But step outside that space—into the waiting area, the front desk, the staff kitchen—and the focus softens. The care feels less clinical, less urgent. … Read more

Why 500 fresh google reviews beat 500 old reviews every time

Customer Service Experience Performance Analysis. Close-up of Woman's Hand Holding a Smart Phone with Icon Five Star Symbol to Increase Rating of Company.

Have you ever wondered why some dental practices with fewer total reviews consistently outrank competitors who’ve been collecting testimonials for years? The answer lies in understanding Google’s preference for fresh patient feedback over aging testimonials.

The difference between a good and bad receptionist | Weekly Wisdom

The-difference-between-a-good-and-bad-receptionist alternate text for this image

Do you feel like you have a bad receptionist at your office? First of all, you need to know what defines a “good” and “bad” receptionist. Dr. Sanya Arora, dentist at Arora Dental & practice management consultant, shares what you must do to measure your receptionist’s work to figure it out. Let us know if … Read more

Attracting and retaining top talent in today’s dental marketplace | Episode 33

OHG_podcast33-1280×720 alternate text for this image

Peter Barry, a practice management coach and founder of Practice Mastery, discusses the evolving dental industry and the importance of creating a supportive work environment to attract and retain top talent. He advises on strategic planning and the value of genuine appreciation in fostering a fulfilling work environment. Newcom Media Inc · Episode 33 – … Read more

How to differentiate your dental practice

differentiators-defined-dental-practice alternate text for this image

Dental practices can stand out by identifying and communicating their unique differentiators—factors that set them apart in pricing (or value), features, quality, and design. By aligning these strengths with their mission and values, practices can better convey what makes their care special. This clarity helps attract patients who appreciate the distinct value and experience the … Read more

The $20,000 phone call most dentists never hear

How one simple phone call can quietly drain tens of thousands from your practice without you even knowing it.

before you invest in another scanner, marketing campaign, or consultant promising new patients, start with your front desk. Because if your phone calls fail, your marketing dollars and your new technology cannot save you.

The benefits of temping at the start of your career | Weekly Wisdom

The-benefits-of-temping-at-the-start-of-your-career alternate text for this image

Are you a new grad looking to gain more experience at different practices? Fiona Mattrasingh aka @mouthboxx recommends temping at the beginning of your RDH career as it allows you to see the differences between offices. This will ultimately help you figure out what kind of office you want to work at in the future. … Read more

Who cares about sustainable dental practices?

World environment day. Business, corporate and community cooperation for environment sustainable development goal. group of volunteers help solve environmental problems. global teamwork and business.

With increasing awareness of climate change, sustainability in dentistry has become more than just a talking point—it’s quickly becoming an expectation. Dentistry contributes roughly 3% of the total healthcare industry’s carbon footprint, largely due to disposable products, energy consumption, and travel emissions.1 This means dental professionals and practice owners have a unique opportunity: to deliver excellent … Read more

Tech stack revolution: Cloud and AI in dentistry for 2026

cloud-AI-dentistry alternate text for this image

The dental industry is entering a transformative era, driven by cloud-based practice management (PM) systems and artificial intelligence (AI). These technologies are reshaping how practices operate, enhancing efficiency, and elevating the patient experience. By 2026, forward-thinking practices that embrace integrated cloud and AI tools will enjoy measurable improvements in productivity, clinical accuracy, and long-term growth. … Read more

Can there ever be closure?

Friends missing friends, couple, left gone lost girl. Romantic relationship loss, breakup concept. Flat graphic vector illustration.

The Cambridge dictionary defines “closure” in several instances. For example, in business it is when the business ceases to operate and we experience the loss of a favorite place to shop or have a meal. Whereas when dealing with emotions, it is often defined as “the feeling or act of bringing an unpleasant situation, time, … Read more

Expanding access, elevating care: The growth of Dentistry at the Kingsway

kingsway-main-image alternate text for this image

The why: Background story Dentistry at the Kingsway is an entrepreneurial story of expansion driven by a desire to create greater accessibility to care for patients in Etobicoke. Seven years ago, Dr. Rahul Shah acquired a young practice located on the second floor of a historic building. While it quickly became home to a loyal patient … Read more