Entering this bright, playful space in Whitby, Ontario, young patients and their families are immediately immersed in the imagery of an underwater wonderland. The office environment is a testament to Dr. Arif Mamdani’s love of his profession as a pediatric dentist, and is an expression of the attention paid to both clinical requirements and design … Read more
What’s a frequent request you try to stray dental clients away from? The first step in looking at any dental office layout is examining the flow and ergonomics of a given unit. It is important during this first step to identify what each practice needs in order to best accommodate their patients and staff. To … Read more
The business community, including dental professionals and other incorporated professionals were shocked by the tax measures introduced on July 18, 2017 by the Federal Government. The package of reforms aimed at closing perceived loopholes relating to Canadian Controlled Private Corporations (CCPCs) shocked the business community and led to a relatively successful lobbying campaign to dilute … Read more
Success is walking from failure to failure with no loss of enthusiasm – Winston Churchill This past February, Oral Health was invited to Henry Schein’s National Sales Meeting at the Scotiabank Convention Centre in Niagara Falls, Ontario – and it did not disappoint. On the opening night, the hockey themed event kicked off with more … Read more
In the past, we had product-centric companies and then they shifted to being customer-centric, now today the most successful companies are moving towards being purpose-centric. This means that all aspects of the business, whether it’s marketing, service, R&D, sales, IT, etc., all reflect the company’s purpose. To me, everything revolves around identifying your purpose and … Read more
Maybe you don’t pay overtime because you let your staff take a day off when they need it, or maybe your staff doesn’t get a proper lunch break most days, but once in a while they can take an extra long lunch or leave early. It’s nice to think that this kind of flexibility is … Read more
Increased attention has been given to employee engagement and retention in recent years. Many practice leaders are now making it a top-priority, investing more time and resources into assessing and subsequently improving engagement among team members. And for good reason. It has long been suggested that engaged employees are more productive within—and loyal to—their organizations. … Read more
Redesigning a dental office is not easy at the best of times, especially when the goal is to create a bright open welcoming space with a west coast feel. Is it impossible? Not at all, as evidence by the recent Smiles By Design makeover. First step was to find someone with vision, and in short … Read more
I understand that it’s mid-February but I’d like to officially wish all the dedicated readers of Oral Health a Happy New Year! If you read the previous editorial in our January issue, we welcomed a new Editorial Advisory Board Member to our team, Dr. James Yacyshyn. I offered him the opportunity to write the first … Read more
Over the last several decades, dental offices have incrementally replaced components of their manual practice management systems with computer-based paperless systems. This means that one-write billing systems, ledger cards, written insurance forms and paper appointment books have, thankfully, become relics of the past in most offices. The final barrier to becoming fully paperless is the … Read more
The one true statement that can be said about working at the front desk of a dental office is that no two days are alike. Regardless of how organized you think you are, how detailed your to-do list is or how amazing you feel ready to take on the day when you walk in, things … Read more
A dentist’s reputation is determined by their clinical success, networking, community involvement and the quality of the content they may publish on their own website, blog or on third party websites as a guest columnist. While academic papers and research work may be sufficient to judge a dentist’s knowledge, they do not necessarily lead to … Read more
Bruce Freeman, Orthodontist and Staff Clinician, Facial Pain Unit at Mount Sinai Hospital goes through multiple steps and strategies for ensuring that you and your team are creating a great visit for every patient, every time.
What’s the difference between hiring an interior designer and an interior decorator? Every profession has specific skill sets which are appropriate for individual projects. In general terms, if you are looking for an interior finishes refresh, as well as to receive help with decorative lighting, furniture, artwork and accessories for your practice, an interior decorator … Read more
Voting for the winners of the first annual Leaders in Practice awards is now open to the public. Leaders in Practice is a national awards program designed to recognize dental health practitioners who are passionate about providing optimal patient care and making a difference in the lives of Canadians. With over 500 nominations submitted from … Read more
The Sunshine Coast of British Columbia is a place where life slows down. A Smart Smile is a family owned business and is located in Gibson’s BC just a short ferry ride from Vancouver. There is a certain blanket of relaxation that hugs this community. Dr. Bland wanted the coastal life to shine through their … Read more
Whether you have been on social media for years, or are just getting started, chances are you’d like to increase your effectiveness. By “effectiveness” I mean, get more likes or followers, expand your visibility, increase interaction, and of course attract new patients. We’ve seen great results for all of these objectives with social media advertising … Read more
When asked to write the editorial for the January issue of Oral Health Office, I wondered what direction to take. There’s so much going on in dentistry, so many changes one could talk about, so many challenges, and yet, opportunity. Whether it’s growth in the services provided, the efficiency in the provision of those services, … Read more
The most important task your office will ever undertake is the hiring of great team members to join you in growing your practice and serving your patients. Hiring new team members is an exciting opportunity but it also often comes with big challenges; especially if you are wanting to attract the A-Players everyone wants. Finding … Read more
Practicing dentistry in 2019 is different than practicing dentistry even five years ago. Perhaps one of the biggest differences is how corporate (or big box) dentistry is impacting the dental profession. Established doctors are selling their practices to these organizations for the dollars and the reduction in operating responsibilities. Further, group practices are enticing new … Read more