Located in the mature community of Glenora in central Edmonton, Groove Dental’s experiential design draws cues from the original building dating back to 1953 as well as Bold Interior Design Inc’s travels to the warehouse district of DUMBO (Down Under the Manhattan Bridge Overpass) in Brooklyn. It was during a pre-design discovery session where the … Read more
Let’s ensure dental practices recover from the mess of 2020! How can we do that? Start by asking yourself a few questions about redesigning your practice to make sure your brand is working for you and not the other way around: What do you want to let go of? What do you want to level … Read more
CONGRATULATIONS! If you’re reading this article, it means you are one of the lucky ones who responded, persevered and continue to survive through the 2020 COVID-19 pandemic. 2020 will forever be the year of COVID – the year that changed how we see, hear, think and feel. It disrupted life as we knew it with … Read more
2020 brought tremendous change, hardship, and loss for a great many of us. We were catapulted out of our comfort zones as we had to adjust to the new normal. With a new year around the corner, we have a unique opportunity to recognize how unprepared we may have been to handle an abrupt change … Read more
2/3 NEW OWNER POCKETBOOK – A Three Part Series In this uncertain time of the COVID-19 pandemic, there are still clinics being sold and bought. Credit is still being issued and some transactions are expedited while others are stalling. When it comes to assessing a business, most rely on a broker’s appraisal document. Although it … Read more
I know we are all getting tired of talking about COVID-19, however, COVID-19 is here. COVID-19 is putting a wrench in the perfect plans we had set out when 2020 started. So, what are you going to do about it? Are you going to sit in the corner and lick your wounds, or are you … Read more
As the late poet Maya Angelou once said, “If you don’t know where you’ve come from, you don’t know where you’re going.” Angelou’s inspiring quote couldn’t be more relevant than it is now. Clarity on your practice’s past and present, including trends, is necessary to boost your bottom line. When business leaders lack this clarity, … Read more
Welland Smiles Dentistry, located in Welland, Ontario, is a 2900-square-foot space offering patients an eight-operatory dental office that is both functional and calming. One of the main goals of Welland Smiles Dentistry is to create a light and welcoming environment for patients visiting their new location. This is achieved by the abundance of natural light … Read more
Where do you see your practice – and yourself professionally – in 12 months? What about in three years? What are your longterm business goals, and are you on track to achieve them? You probably could have answered those questions easily a few months ago. Then COVID-19 struck, and everything changed. Your previous projections and … Read more
What can be said for 2020? Dentistry was completely shut down and no one was prepared. The dental industry had to fight for its life and for survival. On March 15, we closed our office and expected to create a plan to open within two weeks. We experienced pain from revenue cessation, overhead continuation, lack … Read more
With the rise of the digital savvy consumer and an increase in a younger patient demographic, the digital landscape plays a key factor in driving growth for your practice. Whether a potential patient has received a referral or heard of you through word of mouth, most patients will go online to ensure you are credible. … Read more
1/3 NEW OWNER POCKETBOOK – A Three Part Series At a conference in January with dental students (CDSC 2020), I saw a remarkable enthusiasm within many to own a clinic. I couldn’t hide my thrill to see driven, focused and passionate professionals excited about the myriad of opportunities coming their way. As I sat through … Read more
Being the best can mean a lot of things to different people, but in general it means standing apart from peers and competitors by simply doing what you do more efficiently, more effectively, and more completely. When it comes to dental products this means making it easier to diagnose and treat patients and simplifying and … Read more
Most dental offices across Canada were severely affected by the pandemic lockdown period. However, although most are doing fairly well in the first 3 months after being reopened, there are lessons learned that are important to prevent future financial crises during these trying times. Cross our fingers that it doesn’t happen, but it is possible … Read more
Smile Studio Dental, located in Richmond Hill, Ont., wanted a unique “boutique hotel” design feel for their dental office. Serene, spa-like, sophisticated with restrained elegance are all terms that could be used to describe the result of the new concept. The 5,000-square-foot space has features such as two surgery suites and four operatories, DSD–Digital Smile … Read more
What are human resources? The first thing you may think of is a corporate department who hires, fires, pushes paperwork and manages payroll. Perhaps you associate this role as the “rule maker” or a department that only has a place within a larger, corporate environment. However, human resources is so much more. And yes, it … Read more
Regardless of whether you are just starting your business or already have an established business, the steps to building a great culture are the same! Step One: Clarify core values and eat, breathe and sleep them. In other words, live them by example modeling the waddle. I suggest limiting core values to no more than … Read more
In my 28 years practicing and lecturing internationally on orthodontics, I have seen tremendous outcomes and great failures – mine included! In celebration of National Orthodontic Health Month, I’d like to share a few of my key learnings in the field to help you deliver the ultimate ortho experience. Ask and actively listen As dental … Read more
Millennials approach dental care differently from previous generations, which makes it difficult for some of the more traditional practices to know how to appeal to this emerging segment. However, being able to successfully attract millennial patients is key to the success and growth of your dental office today and in the next few years. Here … Read more
With 40,000,000 Americans saying they’re scared of going to the dentist, attracting new customers (patients) isn’t exactly easy. You’ve somehow got to ease their fears whilst also convincing them that your practice is the right one for them. So how do you get the balance right? Social media can certainly help. But social media can … Read more