Treatment Acceptance

Solution Concept with Handshake on Chalkboard Background alternate text for this image

Successfully convincing your patients to accept a necessary treatment for their oral health is an important goal to have. You want the best for your patient… and your practice. Whether it’s a case of dental anxiety or a lack of dental insurance, the possible reasons for your patient denying treatment are endless. An important reason … Read more

Are You Using Online Reviews As A Marketing Strategy?

iStock-946025962 alternate text for this image

You’re undoubtedly sick of hearing about how your practice needs a digital marketing strategy, to build a social media presence and why you should learn about SEO. While the dental industry relies heavily (and successfully) on patients’ word-of-mouth to refer and find dentists, there’s a digital alternative that you should be paying attention to: online … Read more

Be On Social Media Or Don’t. Just Decide.

iStock-1063799664 alternate text for this image

Despite everything you may hear in 2019, your business will not disintegrate if you’re not on social media. That’s not to say you aren’t missing out on a large younger audience, but there are some successful alternatives. • Focus on your website. Your website should host all of the information patients are looking for when … Read more

You Are The Reason Patients Stay… Or Leave

iStock-951913538 alternate text for this image

Let’s not beat around the bush: patients can and will leave your practice because of you. Dissatisfaction with a dentist or their team is the number one reason for patients finding a new practice. However, it’s crucial to note: patients want to be loyal and stay. You already know that chairside manner is the most … Read more

DDD Roundtable: Daily Operational Challenge

Data Driven Dentistry Part 3 alternate text for this image

Running any business has its challenges, but as our panel of industry leaders will discuss, dental practices faces some unique (although agreeable) challenges day-to-day. *Between February and March 2018, RKI, a third party independent research house, conducted a 10-minute online survey of active, practicing non-hospital affiliated dentists and dental specialists on behalf of Oral Health. … Read more

Your Patients Are Judging You Before They Meet You

iStock-827550010 alternate text for this image

First impressions matter. Whether it’s the first handshake, the first walk-through or the first “hello” in a phone call – they matter. Those firsts are how you base your opinion on an experience, and that’s what your patients are doing the moment they call your office or walk through the door. Visualize your office and … Read more

You’re the Expert on Dental Technologies, So Prove It

DDD-TechExp-main alternate text for this image

There’s no denying patients are more technology savvy than ever. And if they aren’t, they can easily Google “intraoral camera” or “CAD/CAM” and walk into their next dental appointment “experts”. It’s understandable why 55.2% of Canadian dentists are concerned of the demand for dental technologies by patients. But relax, it’s not as bad as you … Read more

DDD Roundtable: Patient Acquisitions

Data-Driven-Dentistry-Part-2 alternate text for this image

Up for discussion in part two of our Data Driven Dentistry roundtable: Is it really quality over quantity when it comes to accepting new patients to your practice? *Between February and March 2018, RKI, a third party independent research house, conducted a 10-minute online survey of active, practicing non-hospital affiliated dentists and dental specialists on … Read more

Smile! Your Patients Are Watching You

DDD-FrontDesk-main alternate text for this image

In the day-to-day rush and routine of running a dental practice it can be difficult to pause and appreciate the value your staff bring not only to your office, but your patients’ experiences. We recently surveyed 1,000 dental patients from across Canada and they agree: your staff are important. Nearly one third of patients said … Read more

DDD Roundtable: Yay or Nay for Dentistry

DDD-Part1-Thumbnail alternate text for this image

In our first installment of Data Driven Dentistry’s roundtable video series, we gathered leaders in the industry to answer the question: YAY or NAY for dentistry?

Running a Successful Practice: Industry’s Top Challenges

dental practice challenges

On behalf of the Oral Health Group, I’d like to thank Dr. Bobby Chagger, Dr. Effrat Habsha, Dr. Mark Lin, Dr. Kevork Manoukian, Dr. Jordan Soll and Dr. James Yacyshyn for participating in our first-ever roundtable for our Data Driven Dentistry series. This comprehensive study was a new creative project for Oral Health, which focused … Read more

Strengthen Your Business Skills to Protect You and Your Practice

business skills

You probably aren’t looking to return to school anytime soon, but as dental professionals across the world know all too well, attending continuing education courses is essential to your growth as both a practitioner and business owner. 38.1 per cent of Canadian dentists* are interested in attending a CE course on running a small business. … Read more

Pick One: Balancing Practice Operations or Meeting Patient Expectations

DDD-OpChallenges-main alternate text for this image

What’s more challenging: Finding qualified Level II Assistants, or keeping up with patient expectations? It’s a trick question because they’re both vital to the success of your practice. However, based on our recent survey*, we probably could have predicted your response based on your practice’s revenue. We found Canadian dentists who earned less than $500,000 … Read more

Trends in Dental CE Courses Shed Light on Industry Divide

CE Courses

Your interests can say a lot about you, especially as a dentist. We’re not talking about what sports you watch or what radio station you listen to on your way home from work; we’re talking about what you study. Some trends in dental continuing education courses are obvious, but some may make you stop and … Read more

Does Your Practice Deserve a Generous Tip?

DDD-aug18-main alternate text for this image

Think about a time when you had a great dining experience. Chances are it’s not just the food that made it a memorable experience. From the minute you walked in the door and was greeted by the smiling hostess, to when you paid your bill, you were treated as a valued guest. Picture the same … Read more

Dentists’ Daily Business Challenges: Broken Down

Business Challenges

There are endless day-to-day challenges to face as a dentist. Not only are you performing procedures, developing treatment plans and trying to stay on top of the latest techniques and products, but you’re also running a business. While every practice owner goes through similar daily struggles, the size of a practice has a large effect … Read more

Dentists are Struggling to Keep Up with Patient Expectations

Patient Expectations

As technology changes and becomes a bigger part of our everyday lives, you must prepare for your patients’ expectations of a dental office to be tech-heavy. While they may not fully understand the benefits of the upgraded technology, they will know that the possibility of new and upgraded services exist, and will expect them during … Read more

Laser Interest Varies Throughout Dentistry

There’s no arguing it: lasers are making a splash in dentistry. With a growing interest and respect for the new tool, continuing education courses on lasers are popping up all over the place. While 22.6 per cent of Canadian dentists* are studying up, there is a drastic difference in who is in attendance. Let’s look … Read more

“I Don’t Know What My Competitors Charge”

Stay on top of the competition. A good place to start is to know who and where your competition is, yet 17.4 per cent of Canadian dentists* don’t know how their fees compare to other dentists in their area. While there are many factors (region, practice size, etc.) to determine if this should be a … Read more