Management

Vimeo – for those who want more than YouTube

Just noodling on the Net – registered for Vimeo.com – review the welcome email below – content should suggest what it’s about…..in a world of mydentalhub.com and dentpix.com for patient education – suddenly, like Facebook, it’s gone viral…it’s YouTube on steroids, a community of tutorials about how to be mini-dental Spielbergs….it’s getting better and wilder … Read more

GoToMeeting brings web conferences to the iPad

Ask anyone what the biggest hiccup in their day is and they’ll tell you it’s the inability to get accurate information about a patient’s condition or history or the inability to immediately connect with a referral to get clarification on the concerns or to clarify the treatment considerations. It’s pandemic from prescriptions to labs that … Read more

Tweet Tweet, Cheap Cheap

Rather than exalting Steve Jobs and Mark Zuckerberg in this missive……………..no wait, it deserves to be done…….iPAD, fastest selling electronic device in history, MZ – youngest billionaire ever……..let’s simply look at what is happening because of them to the Internet and by extension to dental practice…….visit www.thevisibledentist.com and GOOGLE “twitter for dentists” and then come on … Read more

10 things you wish your dentist knew – Auxiliary Survey

Pick up a newspaper, read the news online, listen to the radio or watch TV and the fact that we’re all not slitting our wrists on a daily basis is simply a manifestation of the innate will to survive.  The uncertainty of the economy, the fact that Donald Trump of the surreal combover is considering … Read more

Ladders, Layers and Leadership – Part Two

Lisa Philp, RDH, CMC is the President of Transitions Group North America, a  full service coaching company for dentistry. She graduated from East Tennessee State University as a Registered Dental Hygienist in 1987. Her career began with clinical hygiene in United States and Canada to the creation of a periodontal disease management program in which … Read more

Ladders, Layers and Leadership – Part One

With all the technologic advances and sophistication coming to the fore in the dental armamentarium, the advancement and sophistication necessary to ensure their delivery to a consumer base faced with a schizophrenic economy is lacking.   Thanks to the invaluable and extraordinary contribution by Lisa Philp of Transitions Group North America, Mouthing Off presents a … Read more

Don’t Be a Dental Twit: Tweet Correctly

From the TIPS BLOG by TNT Dental. Do you have a Twitter account? Do you use it? Correctly? Not that you’ll be abducted by birds if you don’t use Twitter to its full advantage (imagine thousands of blue cartoon birds carrying you away), but if you want to make the most of your time, here … Read more

Embezzlement protection tips from Dr. Gordon Christensen

By Dr. Gordon Christensen Source:DentistryIQEmbezzlement and fraud are rampant in dental practices. Here are two of the most common methods of dishonesty: 1. Patients on the day sheet should be the same as those on the appointment schedule. It is simple for an employee to drop a patient who paid cash off the day sheet, … Read more

Top 5 Social Media Myths Debunked

by Peter Wylie Published June 10,2010 It’s time to debunk the big myths that are keeping business owners and marketers on the social media sidelines. As with any new technology, social media has spawned its share of misconceptions and myths that keep people from interacting. Myth #1: My Customers Aren’t on Social Media Wow, if I had … Read more

DOO YOO GOO – GLE??

Back in April, Google officially re-branded Google Local Search as Google Places. Why the rebrand? There are a couple of motivations as I see it: A,,) Google wants to dominate the local search wars, and B) Google is attempting to position their local search service to take advantage of ad revenue. Regardless of their motivations for … Read more

Ah, c’mon already!!!!

Ontario Harmonized Sales Tax (HST) – Dentists The Ontario government announced in its March 26, 2009 budget, that it will adopt a single sales tax system effective July 1, 2010. This new system will combine the 5% Federal Goods and Services Tax (GST) and the 8% Ontario Retail Sales Tax (PST) to create a 13% … Read more

Don’t prioritize your schedule, schedule your priorities

A full schedule translates into revenues and production only if the patients come in. If a practice loses 1 to 2 appointments/day, either on the hygienist‘s schedule or on the dentist’s schedule, the lost production from this could be anywhere from $100 (minimally) to $900 per day, depending upon the procedure. These are dollar figures … Read more

GPS dentistry: Discover your direction and destination

In the course of looking for information on “green” office design, I identified several interesting websites and an article from Dental Economics worth reposting…… Image via Wikipedia http://www.practicedesigngroup.com http://www.unthank.comhttp://www.burkhartdental.com Each provided an interesting feature – floor plans, design, et al…..but in retrospect, I wondered if we know when we start our practice, our careers, what … Read more

Dental Websites – cgi has arrived

http://pinerundental.com – one of the more unique dental websites – this blogger – has seen – virtual tour with a virtual tour guide…..does this provide a more personalized web experience for the visitor – your comments are welcome. Image by Chris Pirillo via Flickr How it works:Hollywood manages to transport moviegoers to different places be … Read more

Excellence through Customer Experience Management

The Customer’s Point of View ANALYSIS BY: Linda McIntosh Introduction How often do we contact customer support thinking that our problems/frustrations are going to be solved only to realize it has only just begun? We’ve all been there. When we call support we want to be heard, understood and we want our problems solved quickly … Read more

That was then; this is now

Image via Wikipedia The global economy has changed, and the dental world is forced to change. too. Once thought by most to be recession-proof, dental practices are being impacted by the economic downturn in many ways. Today’s economic conditions are unpredictable and have placed new challenges on staff and resources. As the economy continues to … Read more