You want the best for yourself and your practice, but the first step toward getting there is developing the right mindset. Have you ever wondered what it takes to make it to the very top in dentistry? I’m not talking about being a great clinician and having a good practice, but really having it all: … Read more
Teamwork is the ability to work together toward a common vision. It’s the ability to direct individual accomplishments toward organizational objectives. Teamwork divides the task and multiples the success. There is something to be said about working collaboratively with your colleagues. Everyone wants to come to work each day to do a great job, feel … Read more
As leaders, we can be too busy sometimes to see the warning signs that our team members are showing that they are falling out of engagement with us. We often don’t notice this until it’s too late and our team members are disgruntled, unmotivated, and their work is slipping in quality and accountability. If you … Read more
It demonstrates airway and breathing complications, comes with a host of cardiac and circulation features, offers IV and intraosseous access, can respond to medical interventions — from nasotracheal intubation to surgical cricothyrotomy — and it talks back and is completely wireless. It’s the SimMan — and this August at CDA Presents The Art and Science of … Read more
Middle age, for me, has produced all kinds of wonderful little miracles – like hair growing out of my ear, and a sporadic weird eye twitch. These, although not exactly pleasing, have been expected. One thing that I hadn’t expected was the onset of cranky friends. These are people, for whom, life has been pretty … Read more
Developing an effective team can be one of the most crucial aspects of success in a practice. It takes time, as each member brings unique personality traits, preferences, styles and experiences to the team. It is a worthy investment, because once things gel, a team that works together effectively will benefit your practice operations and … Read more
One of the highlights of the recent 2016 Greater New York Dental Meeting (GNYDM) was the second annual nurses training program conducted by Sunstar Americas and the National Dental Association (NDA). Entitled “Oral Health and Nursing: A Team Approach to Population Health,” the program instructed 118 nurses and students from Columbia University and New York … Read more
Thousands of layoffs that have hollowed out many of Calgary’s downtown office towers are translating into tough times for health-care businesses that offer services covered by workplace insurance plans. Dentists, massage therapists and optometrists say they’re cutting staff and getting by with lower profits as they wait for the economy to turn around and employment … Read more
Hiring the right employee is crucial for any business. In today’s postmodern world you can see turmoil and dramatic changes taking place. These are increasing in diversity, increase in consumerism, globalization, mobility of workers, decline of nuclear family and increased access to information. Boundaries and distinctions have become blurred. Because of these modern practices managing … Read more
What makes a successful dental practice? Sometimes the sales numbers are decreasing and you may wonder why your company is not reaching its potential. The reason for such a situation may be that your employees are not happy. So how do we increase the performance of the firm? The answer is to make your employees … Read more
When we graduate from dental hygiene school and enter the workforce, it is the skills that we attained and the desire to help people that drive us. We do not think when we meet a potential employer to ask about workplace dynamics, ethics, and values. We talk about office hours and salary. We do not … Read more
While many aggressive dental marketers have a single minded goal to gain new patients for a dental practice, only a few realize that retaining patients and winning loyalty matters more in the long run. Marketers should focus the better part of their efforts on consolidating the existing patient base and building loyalty. A loyal patient … Read more
One of the most common downfalls of many dental practices is the lack of clear roles and responsibilities. Often, team members know what needs to be done but there is quite a bit of confusion as to who is accountable for systems within the practice. What ends up happening is that the workloads among team … Read more
What is the number one reason why patients do not return for their hygiene visits? Doctors and team members: if you don’t know, you need to find out! We’ve all heard the excuses; illness, my boss called a meeting, my kids have sports practice after school, I’m stuck in traffic, I can’t pay for it…..the list goes … Read more
Do you have positive influencers in your practice? We continue from last week by considering the strategic type of decision making when implementing change into your practice. Decision Style – Core Team decision making: The leader trusts and depends on a select group of members of the practice (with representation from each department) who are … Read more
In his blog titled An Ounce of Prevention, Dr. Ashish Jha of the Harvard Medical School recently reported on his twitter poll of “what makes the best doctor.” The results had very little to do with health outcomes or technical skill, and more to do with the patient interface. See the key attributes of a … Read more
Do you ever wonder why your team isn’t performing at the level you envisioned? No matter what you do it seems as if there’s a missing piece to the ‘perfect team’ formula. With each new hire you’re hopeful, but you quickly realize that it’s the same problem with new people. Sound familiar? You’re not alone. … Read more
Dental practices are similar to other businesses in corporate America: They’re made up of a team of people working towards a common goal. Much like other businesses, every practice has a leadership team. The size of that team can vary drastically depending on the size of your practice. Whether your leadership team is made up … Read more