Running an efficient dental practice while keeping up with the advances of delivery of care during a pandemic can be an area that overwhelms many dental professionals. Whether you are a practice owner, administrative or clinical team member, being part of a successful practice is important to everyone. Working at a leading office allows one … Read more
The original Hippocratic Oath, one of the oldest binding documents in history, dates back to the fourth century B.C. A 1943 translation of the Oath reads, “What I may see or hear in the course of the treatment or even outside of the treatment … I will keep to myself.” Much has changed in the 2,500 years … Read more
Good people are so hard to find!” “There are no good candidates out there.” “All the best ones are taken.” Do any of these hiring frustrations sound familiar? This has long been a common lament of hiring managers and dental office owners, and layering the COVID pandemic environment onto the situation has caused a historic … Read more
The Oral Health Group has a fantastic resource on its site, curating several helpful news items and “what-comes-next” features all related to COVID-19. A number of the headlines reflect both frustration about the lack of clear reopening guidelines in different areas, as well as anxiety about the cost of reopening before patient capacity is back … Read more
As provinces begin to restart their economies, employers should have a strategy in place to minimize legal liability when reopening their businesses. This article highlights employment law considerations that are critical for the successful reopening of dental businesses. Ensuring Safety in the Workplace Employers are responsible for ensuring safety in their workplaces. The specific responsibilities … Read more
Dental teams across the nation have been at home and out of work. At first, many took this time to re-group, re-think and re-charge. However, anxiety and nervousness have settled in as many questions go unanswered. What will the industry look like when we re-open? Will I be working the same hours? Will I be … Read more
It has long been suggested that engaged team members are more productive within—and loyal to—their organizations. Team engagement is a critical driver for practice success. Engaged team members are not just satisfied with their jobs, they are energized by them. Despite these benefits, many of us fall short on engaging our employees or find ourselves … Read more
How many times have I heard an experienced dentist wistfully muse how they wish they had their current understanding of the business of dentistry back when they first graduated. “I would have done things differently if I had known then what I know now” is what I often hear. Why do these dentists not revisit … Read more
Yes. I’m still writing poetry. I hope you liked my other two poems (see Michael Carabash, “A Love Affair: DMC’s 2019 Grenada Dental Mission Trip”, Oral Health Magazine, October 2019). Now, this poem is about the tease. You know – the expectation and anticipation that just drives us absolutely nuts when we want something very … Read more
After a very successful inaugural year with over 15,000 votes from across the country, the second annual Leaders in Practice awards program is now accepting nominations! Leaders in Practice recognizes dental care professionals who are passionate about providing optimal patient care and making a difference in the lives of Canadians. The program encourages individuals across … Read more
We probably all remember listening to the music of our parents when we were kids. Some of it we liked…others, not so much. My parents grew up in the juke box/malt shop era, so 50’s rock and roll was part of my childhood. One of the songs I recall opened with the line “Let me … Read more
Most dental practices don’t dedicate enough and appropriate efforts on converting their prospects into patients. Dentists spend thousands on revamping their practices but rarely have a proper plan in place to convert the prospects into patients. These seven super tips are sure to help you convert your dental prospects into patients. Let’s take a look: … Read more
In honour of Dental Assistants Recognition Week, I’d like to take this opportunity to delve deeper into the integral function of the Dental Assistant. As a former Dental Assistant myself, I am deeply familiar with the multi-dimensionality of the role; yet many clinicians fail to understand its complexity and the tremendous value it brings to … Read more
Success is walking from failure to failure with no loss of enthusiasm – Winston Churchill This past February, Oral Health was invited to Henry Schein’s National Sales Meeting at the Scotiabank Convention Centre in Niagara Falls, Ontario – and it did not disappoint. On the opening night, the hockey themed event kicked off with more … Read more
In the day-to-day rush and routine of running a dental practice it can be difficult to pause and appreciate the value your staff bring not only to your office, but your patients’ experiences. We recently surveyed 1,000 dental patients from across Canada and they agree: your staff are important. Nearly one third of patients said … Read more
Now that one month of the year is behind us, I hope you are on your way to making any of the necessary changes to your practice that you feel will help improve your patient care and financial performance in 2019. One of the obstacles you may be facing in making these changes is that … Read more
Voting for the winners of the first annual Leaders in Practice awards is now open to the public. Leaders in Practice is a national awards program designed to recognize dental health practitioners who are passionate about providing optimal patient care and making a difference in the lives of Canadians. With over 500 nominations submitted from … Read more
The most important task your office will ever undertake is the hiring of great team members to join you in growing your practice and serving your patients. Hiring new team members is an exciting opportunity but it also often comes with big challenges; especially if you are wanting to attract the A-Players everyone wants. Finding … Read more
Oral Health Office focuses on the practice management side of dentistry and each time I sit down to write my editorial, I aim to shed light on the positive benefits of working as a team. Leadership and coaching, strategizing and collaboration, and the overall benefits of working collectively to ensure that happiness, and the dedication … Read more
Do you manage someone who has “bullish” behaviors or is abrasive? Work with someone who is abrasive? Work for someone who is abrasive? You are not alone. Just say the word “bully,” and most people imagine a childhood playground and stolen lunch money. As traumatic as childhood bullying can be, workplace bullying can have an even more significant impact … Read more