The prevention of oral cancer has been a key topic in oral health care for many years, as many oral cancer patients still present de novo at an advanced stage, often thereby jeopardising their ultimate prognosis. Lesion size at presentation remains a key factor in management outcome. Similarly, the main etiological factors still remain present, … Read more
My journey to Mozambique began at an early age with a fascination for Africa. I read what I could about the region and memorized all the African capital cities. I always had this dream to work there as a dentist. During my challenging years in dental school, I was motivated to succeed mostly by my … Read more
In the past two years, the strain of the pandemic has caused dental teams across the country to re-evaluate processes – a challenge at the best of times but essential to providing optimal patient care and maintaining practice production through a crisis. Practices that have succeeded during this challenging time share some key commonalities: clear … Read more
In the era of remote work, flexibility is vital. For some businesses, that means investing in a free phone number so that employees can work from home while customers can still call them anywhere, free of charge. For others, instead of hiring human agents to work in different time zones, AI chatbots can be a … Read more
Recently, I watched a crew team practice at Nathan Benderson Park in Sarasota, FL. As I watched the team glide effortlessly across the lake, I made three observations. First, I noticed their boat. It had a beautiful wood interior; the outside was shiny and spotless. Next, I noticed the leadership of the coxswain and how … Read more
We always consider the staff an important factor when valuing a practice. Dentistry, much like many other sectors of the economy, is facing severe workforce shortages in all facets of their team. These challenges can be found throughout the country. Whether it is a shortage of assistants and hygienists, and unrealistic salary expectations from new … Read more
Instagram was a social media powerhouse, with over one billion active monthly users,1 before the COVID-19 pandemic. Like other social networks, its role in business and society was cemented by the diminished opportunity for in-person interaction. Global usership of Instagram increased by 16 percent between 2019 and 2021, making it the sixth fastest-growing network during … Read more
Imagine the following scenario: A temporary dental assistant loads a sterilizer before lunch, and despite pressing the start button, the sterilizer fails to begin the reprocessing cycle. Another assistant returns later to unload the pouches. In a rush because one of their appointments ran long, they fail to confirm the status of the indicators, incorrectly … Read more
THE WHY: Owner’s story Dr. Dac Nguyen is the owner and principal dentist at Clinique Dac located in the heart of Westmount Quebec, an affluent city that lies on the western slopes of Mount Royal, on the beautiful island of Montreal. This boutique practice has been serving great dentistry to its community for almost 50 … Read more
The only thing I did well in dental school was make a lot of friends. I was slow to pick up clinical skills. I never made the honour roll. I failed a course in first year. But making friends – that was the easiest part. It was also the best part. My dental school experience … Read more
Last week, I had two dentists share with me a similar sentiment, “My team doesn’t support me.” When I asked them for more details, they both indicated that their teams got very upset whenever they decided, spur of the moment, to “squeeze in” more dentistry or more patients than they had originally scheduled. One of … Read more
In the hundreds and hundreds of dental practices we at Jameson have had the opportunity to work with over the past three decades, we have seen high-performing practices and low-performing practices. We have seen teams that work as an aligned group of leaders and we have seen teams that don’t look or behave like a … Read more
Things have changed since March 2020 in many respects. The way we practice, the way we communicate with our clients, and what is expected of us as dental professionals has also changed – are you doing enough to keep up? We need to look at what our clients need and how we can best serve … Read more
The first time I heard Dr. Bradley Bale, MD, and Dr. Amy Doneen, DNP, speak about their latest research and the effect of oral health on arterial disease was at a 2016 AAOSH conference. From that point, I began to view my role as a dental hygienist much differently. It opened my eyes up to … Read more
There are two types of hygienists, and it’s not whether they are partnered with a dentist or independent. Let me explain from my own experience as a patient what the two types are. A BIT OF BACKGROUND I never saw a hygienist until I was about 21 because our family dentist always did a bit … Read more
Q: I just started working in a practice where restorative dentistry has been the primary focus and periodontal therapy has been neglected. How do I begin to make the transition toward a more perio-focused process of care? A: Chances are that most patients in your new practice have active periodontal disease, and a standard “cleaning” … Read more
I would like to tell you a story about a woman who was a great leader. Her name is Ione Miller, and she just happens to be my mom. Mom was a city girl who, at the age of 19, married a country boy (my dad Clem) and moved to a farm. She raised seven kids, … Read more
Definitions Confidence and competence are two words that are neither synonymous nor interchangeable. Confidence must be earned, as when it is simply imagined it can lead to a false sense of security in one’s abilities, which results in, you guessed it, incompetence. Why do we as dentists struggle so much with our confidence and question … Read more
Dr. Sam Kherani Chief Dental Officer at 123Dentist What are the two key qualities you look for in a new team member? Attitude and good self-esteem. Attitude cannot be taught, but an individual who already has a good attitude can be taught most of what one needs to know. Good self-esteem makes sure that the … Read more
Not only have practices been struggling to attract new staff, but many practice owners are having trouble retaining current staff as well. In fact, 35 percent reported they had staff members voluntarily leave their practice last year. Most dentists took to the obvious solution of increasing wages to keep staff happy, and that is a … Read more