Dentist Elysa Kliman, originally from Toronto, starts her day just right on Bowen Island, B.C. She walks a trail surrounded by lush forest to reach her workplace: Bowen Island Dental, the island’s first official dental clinic, which opened in September. When she arrives, the clinic’s open-window concept fills the space with natural light and fresh … Read more
A Winnipeg dental clinic is suing a patient for publishing an online review that accused staff of misleading her about the cost of a procedure, the Winnipeg Free Press reported. Greenwoods Dental Centre filed the suit in January, alleging that the patient’s statements caused injury to its “reputation, goodwill, business, business relationships and profitability.” The … Read more
Our study reveals that business tasks, such as staff management and paperwork, are among the least favored aspects of being a dentist. This stands in contrast to the reasons most dentists enter the field – namely, a passion for science and a desire to help people, as discussed in last month’s column. However, many dentists … Read more
I work as a university business professor and executive educator. Part of my job is to help others view organizational life from a broad range of perspectives. My classes focus on how an analysis of an organizational issue must be broad, insightful, and focused on helping. My participants and students work on developing the skills to … Read more
Wondering how to include your family members in your dental practice sale so you can multiply the tax savings? Michael Carabash shares how you can take advantage of the capital gains exemption. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!
As a dental practice owner, your primary focus will always be to provide patients the best dental service possible. Whether you’re a general dentist or specializing in emergency dental services, you want your patients to have a great experience under your care so that they’ll come back whenever they need your expertise. However, getting them … Read more
Congratulations! This is incredible news. Your passion and pride in what you do in the healthcare field is truly being rewarded. Perhaps you were an excellent hygienist…a phenomenal dental assistant…a top-notch admin team member providing your clinicians with first rate support. And today…your journey as a new office manager begins! This is your chance to … Read more
Running an efficient dental practice while keeping up with the advances of delivery of care during a pandemic can be an area that overwhelms many dental professionals. Whether you are a practice owner, administrative or clinical team member, being part of a successful practice is important to everyone. Working at a leading office allows one … Read more
Would you rather: 1) do your taxes, 2) use a restroom with broken locks, or 3) listen to a young child learn how to play the violin, rather than approach your employer for a raise? In the field of dental hygiene, many of us find it challenging to assert ourselves and discuss money. It makes … Read more
As a profession, we are currently in a fortunate position. Our practices provide us the ability to live a comfortable life, maximize our value when it’s time to sell, and leave a professional legacy in the communities in which we serve. Strong practice values continue to be supported, even in today’s challenging climate with goodwill … Read more
The Oral Health Group has a fantastic resource on its site, curating several helpful news items and “what-comes-next” features all related to COVID-19. A number of the headlines reflect both frustration about the lack of clear reopening guidelines in different areas, as well as anxiety about the cost of reopening before patient capacity is back … Read more
Well we are seeing signs of the flattening of the curve and the hope is we will start to return to some degree of “normal” very soon. New Brunswick and Saskatchewan seem to be leading the charge in loosening restrictions. In Ontario, no timelines have been set but we have what the government is calling … Read more
Despite the digital advancements of email, websites and social media, the importance of phone calls remains. When first contacting a dental office, our data shows nearly 75% of patients would prefer doing so by phone. Therefore, you must make sure you take advantage by making the best first impression you can during that call. With … Read more
As we close the book on 2019 and move into a new decade, it is an interesting time to consider the evolving landscape for dentistry. The constant “yin and yang” between the profession versus the business of dentistry will continue to pose one of the greatest challenges for many. Many dentists feel they have no … Read more
Irene: When did you know you wanted to open your own practice? Michelle: In 2015, the entrepreneurial vision began. Why? I’ve always had a passion for health. For wellness. For connection. For beautiful SMILES. My beginning was a shift. A shift in how the delivery of healthcare services can be provided when we recognize … Read more
Owning my own practice seemed insurmountable in 2010 when I put together my first business plan. It took me three months to add the lines and numbers into various spreadsheets and when I realized that I didn’t have enough money, time or knowledge about business, I put the well-detailed, colour-coded binder in a storage bin … Read more
Navigating the dental business world can be one of the toughest jobs in the dental space. Choosing what services are needed, what is necessary, what to keep in office, what to outsource, where do you start? Every time you open your email or social media accounts there is a new type of service offered. What … Read more
We probably all remember listening to the music of our parents when we were kids. Some of it we liked…others, not so much. My parents grew up in the juke box/malt shop era, so 50’s rock and roll was part of my childhood. One of the songs I recall opened with the line “Let me … Read more
There comes a time in the life of every dentist/owner when the moment to sell their practice is upon them. It can be a difficult decision. Your practice is “your baby”…your life’s work. For most, it will be their most valuable asset. And they often feel the years of hard work they have put into … Read more
The task of opening a new dental office can be formidable. There are so many considerations: Is there adequate usable area for my needs? What dental equipment will best suit my practice? What are the health and safety requirements and Building Code regulations that I need to respect? How can I create a positive experience … Read more