Winnipeg dental clinic sues patient over online review, citing harm to reputation

sued over online review

A Winnipeg dental clinic is suing a patient for publishing an online review that accused staff of misleading her about the cost of a procedure, the Winnipeg Free Press reported. Greenwoods Dental Centre filed the suit in January, alleging that the patient’s statements caused injury to its “reputation, goodwill, business, business relationships and profitability.” The … Read more

The backbone of the dental practice

Our study reveals that business tasks, such as staff management and paperwork, are among the least favored aspects of being a dentist. This stands in contrast to the reasons most dentists enter the field – namely, a passion for science and a desire to help people, as discussed in last month’s column. However, many dentists … Read more

Leveraging Capital Gains Exemptions | Weekly Wisdom

Leveraging-Capital-Gains-Exemptions

Wondering how to include your family members in your dental practice sale so you can multiply the tax savings? Michael Carabash shares how you can take advantage of the capital gains exemption. Subscribe to Oral Health’s weekly e-newsletter to have the latest episode delivered straight to your inbox every week!

Radical Candor and the Patient-Dentist Relationship

A new patient walks into your practice. They’re in their early twenties, and generally healthy. After reporting their medical history, which reveals struggles with mental health, they tell you, “I’m not happy with my smile. I want white crowns on my teeth. My grandfather recently died and left me $40,000.” Your clinical evaluation notes healthy … Read more

UB Receives Grant to Provide Dental Care to Homeless, Uninsured

The School of Dental Medicine has received a $550,000 grant from the Mother Cabrini Health Foundation to provide dental care to individuals who are homeless, as well as underinsured families in Western New York, populations who are disproportionately impacted by the COVID-19 pandemic. The funding will provide nearly 100 days of free dental care, including … Read more

Support for National Dental Care, Pharmacare and $10-a-day Daycare Drops to 4-in-10 Canadians (or less) When Tax Increases are Included, Poll Finds

Support plummets to well below half of Canadians for new federal government programs, including dental care, pharmacare and $10-a-day daycare when the taxes needed to pay for them are included, finds a new Leger poll commissioned by the Fraser Institute, an independent, non-partisan Canadian public policy think-tank. All three programs were included or committed to … Read more

Tips to Eliminate Staff Drama in Your Dental Office

As a dental practice owner, your primary focus will always be to provide patients the best dental service possible. Whether you’re a general dentist or specializing in emergency dental services, you want your patients to have a great experience under your care so that they’ll come back whenever they need your expertise. However, getting them … Read more

Cavities: Can You Stomach It?

According to the World Health Organization’s March 25th, 2020, report on oral health, dental caries remains the number one dental issue globally to this day. While we are seeing a decrease in dental caries in both fluoridated and non-fluoridated communities in Canada, there is still much work to be done. Dental decay occurs when the … Read more

Congratulations! You’re the New Office Manager! Now What?

Congratulations! This is incredible news. Your passion and pride in what you do in the healthcare field is truly being rewarded. Perhaps you were an excellent hygienist…a phenomenal dental assistant…a top-notch admin team member providing your clinicians with first rate support. And today…your journey as a new office manager begins! This is your chance to … Read more

Uniting as a Team to Overcome Challenges During a Pandemic

Uniting as a Team to Overcome Challenges During a Pandemic

Running an efficient dental practice while keeping up with the advances of delivery of care during a pandemic can be an area that overwhelms many dental professionals. Whether you are a practice owner, administrative or clinical team member, being part of a successful practice is important to everyone. Working at a leading office allows one … Read more

How to Get a Raise

Would you rather: 1) do your taxes, 2) use a restroom with broken locks, or 3) listen to a young child learn how to play the violin, rather than approach your employer for a raise? In the field of dental hygiene, many of us find it challenging to assert ourselves and discuss money. It makes … Read more

What’s Good for The Buyer Can Be Good for The Seller

As a profession, we are currently in a fortunate position. Our practices provide us the ability to live a comfortable life, maximize our value when it’s time to sell, and leave a professional legacy in the communities in which we serve. Strong practice values continue to be supported, even in today’s challenging climate with goodwill … Read more

Jagmeet Singh Wants Millions Of Canadians To Have Access To Free Dental Care ASAP

Jagmeet Singh is calling on the prime minister to implement free dental care in Canada for the “millions” of Canadians who have no coverage. In a tweet shared on February 2, the NDP leader urged the Liberal government to “introduce comprehensive dental care as part of our healthcare system.” He went on to say that millions of Canadians can’t afford dental care right … Read more

What Does Practice Leadership Look Like During COVID-19?

leadership

The Oral Health Group has a fantastic resource on its site, curating several helpful news items and “what-comes-next” features all related to COVID-19. A number of the headlines reflect both frustration about the lack of clear reopening guidelines in different areas, as well as anxiety about the cost of reopening before patient capacity is back … Read more

Keep Calm & ADPIE: Unleashing Hygienists’ Potential

Hygienists

Did you know that acronyms are actually very modern inventions? They were found to be in existence around World War 1, but were still not used very much until World War 2. The word “acronym” did not even come into play until 1943 because they simply were not used in daily life like they are … Read more